Joe Machens Toyota

Great service! Always pleased to have them service Lexus , I would recommend them , service done in expected time

Joe Machens has a very courteous and conscientious staff in their repair and maintenance staff. They are very helpful to me. Justin Brown in sales is very helpful, straight forward and low pressure. I certainly like that as well.

Dean was ready the second we got there to answer all our questions. The entire process, including a test drive to closing documents was expeditious and efficient. Highly recommended.

Salesman and sales manager were very courteous and helpful in my new truck purchase. Very pleased with their work.

Nice atmosphere and good deals. It was fairly fast for how busy they were. I tried to get the slushy machine with my trade but they didn’t go for that. If I got the slushy machine I would have given 5 stars. Lol

Don’t talk to Saif Ali. Not helpful and likes to argue with you and other peers and likes to stand way to close. Probably won’t be back.

My wife, daughter and son visited Joe Machens Toyota yesterday and had major problems looking into buying a RAV4. The salesman Saif Ali became physically threatening to my wife, and had to be restrained by three other employees. Apparently the sales manager got involved and this incident was in front of other customers. There were minimal efforts by Machens at damage control, after I contacted the dealership mgt, they said our data had been shredded so psycho sales person wouldn’t try to follow up on us.

Everything is good and perfect. The dealer was very helpful and understanding car met all. 👍

Purchased new suv with 8000 miles. Low tire when purchased. They aired it up. Barely made it home. Went back and they refused to pay for a new tire. Service to install air cabin filter and they didn't replace the cover. Service to fix seat motor and they broke the seat. Now they want me to pay over $300 to fix what they broke. I would NOT recommend this dealership AT ALL. Terrible customer service with sales staff, techs, and mechanics.

Our son was looking at buying his first big purchase in a truck. We had Caleb John for our salesman and he was great!! The financing department was just as helpful and beneficial as well. This was a first for our family to have a Toyota and I think he made the right choice. Thank you!