Reviews
I started the car buying process months ago with other
I started the car buying process months ago with other dealerships, and was able to get settled and complete in a single day what took what felt like an eternity with other car stores. We found the cars we were looking for, (parked side by side) within SECONDS of parking at the dealership. We were greated with a friendly face and shown to exactly what our hopes were set on. The prices were a dream and there was no hassle on our part to get everything settled to make our purchase. The personel working there had a laid back approach to sales and I never felt presured or obligated to make a deal. Every question I had was met with an immediate answer, they are very experienced with sales, cars, and ensuring safety al9ng with satisfaction. We've been able to drive a brand new 2022 model jeep while our vehicles underwent inspection. I've never met more professional and kind people than I have here at Auto Nation, and I highly recommend anyone interested in buying or trading in thier car, come here first. Save yourself the hassle and start with the best option first.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything went well with my service got my vehicle in on
Everything went well with my service got my vehicle in on time with good turn around time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good selection of vehicles and very knowledgeable about
Good selection of vehicles and very knowledgeable about any questions you have regarding your purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding customer service department my customer
Outstanding customer service department my customer service rep was Joshua did an excellent job on getting my vehicle fixed right the first time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place for trading a car.
Great place for trading a car. Reasonable prices and the staff is great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place for trading a car. Reasonable prices and the staff is great to work with.
Thank you for helping us!
Best service for oil change and maintenance!
Best service for oil change and maintenance! I would so recommend although from past experience the sales manager is horrible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
New car
I love autoNation they are the best when I came there they made sure that I was going to get what I want and I really appreciate that ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tommy, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
purchase of used Auto
dealer staff and members were all very helpful and friendly. Our sales man went out of his way to accommodate us in our transaction and on return questions hasn't hesitated to find the answers to our questions. Overall we are very pleased with the assistance and service we have received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Karen, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
My Oil change w/complimentary tire rotation.
My 2021 Pacifica L came with wheel locks which were totally destroyed by the service department. Long story short, lost use of vehicle for three weeks, paid out of pocket for new wheel lock keys, told by SERVICE MANAGER to go to a local car reapir shop to have my destroyed wheel locks removed. $100.00 out of pocket expense. Sent a letter to Auto Nation along with copy of bill for wheel lock removal , no reply two months later. No tire rotation either. Very disappointed. I am a senior - Disabled Vet - American Citizen. This place made me feel like crap!
- Customer service 3.0
- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Leonard, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM South Columbus. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (706) 522-2089 to discuss what we can do to help.
Ken Culpepper
First one there Saturday morning at 6:45 for a 7am appointment. Went back at 12:30pm and the truck was not ready. All the other vehicles were finished. Had to come back Monday morning!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM South Columbus. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (706) 522-2089.