AutoNation Honda Columbus

Great experience. Christian was fantastic! Would definitely buy from here again.

Woo is always friendly helpful and keeps me informed while they have my car. Efficient.

The oil % wasn’t reset to 100 when changed. So I was not sure the oil change was even done although it was on the invoice.

Friendly and very knowledgeable professional truck salesman. Easy to deal with and willing to listen and make the deal! Nice that we dealt with an excellent sales staff and that AutoNation had choices for us to choose from. Great job!

Trevor Caudle is my service coordinator. He's excellent and I have suggested to others to ask for him. The work by the maint techs is also top notch. The shortfall in this dealership is the customer service phone line and process where I was put on hold forever and referred to some arcane website/link that leads to no where. Keep coordinator and the maint tech. Ditch the customer no-service phone line.

I was EXCEPTIONALLY pleased with my service experience on Monday! My A/C went out Sunday and the temperature was in the 90s. I called Trevor, my Service Advisor, first thing Monday morning and he worked me right in. Trevor is ALWAYS awesome! He keeps me informed every step of the way during the assessment and repair process. He knows me and my warranty info, so he can usually give me a ballpark synopsis of what's possibly going to happen and at what cost over the course of the service. Trevor remembers that I'm going to need transportation to work, so he takes the initiative to get that process started before I arrive, so my wait for transportation is minimal. Trevor is SO considerate of my time and cares about how the service is going to affect me personally (i.e., making sure my A/C got repaired that day, so I wouldn't have a heat stroke due to having to continue driving around in temps that would rival the Sahara Desert!). Honda has a "Champion of Customer Service" in Trevor, which is priceless in my line of work!!! My A/C now works great! THANKS Honda Service Team and THANK YOU Trevor!!!

Trevor is awesome. Service was prompt.All staff was friendly

Came for a general service and oil change, no appointment. Mr Woo took care of me and car like I was top priority, let me know of optional services and details of how soon services would be done. I definitely will back for my next service!

Service was completed in a timely manner; I was roughly in and out within an hour and a half. My service was routine, oil change, tire rotation, and resetting the TPMS sensor. No other issues or concerns at this time!

The service is always great! Trevor is alway through when explaining my options with my vehicle. The waiting area is nice and clean too!