Reviews
I had an excellent experience with AutoNation Honda.
I had an excellent experience with AutoNation Honda. This is my second Passport bought new from this dealership. John was great to work with - helped me find the perfect car for me and I was pleased with the trade in value offered for my car. I also appreciate the follow up help with the upgrades and how to use them! The whole experience was hassle free and pleasantly easy!
I had an excellent experience with AutoNation Honda.
I had an excellent experience with AutoNation Honda. This is my second Passport bought new from this dealership. John was great to work with - helped me find the perfect car for me and I was pleased with the trade in value offered for my car. I also appreciate the follow up help with the upgrades and how to use them! The whole experience was hassle free and pleasantly easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and responsive.
Very helpful and responsive. Andrew has been especially helpful in getting my car fixed and returned in a timely manner.
Very helpful and responsive.
Very helpful and responsive. Andrew has been especially helpful in getting my car fixed and returned in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
John was very helpful.
John was very helpful. He was very patient with me as I test drove several vehicles. Explained and answered all my questions Excellent work in helping me choose my new vehicle.
John was very helpful.
John was very helpful. He was very patient with me as I test drove several vehicles. Explained and answered all my questions Excellent work in helping me choose my new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patricia, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Columbus. Don't hesitate to call us if you ever need anything. Be safe on the road!
Our experience with purchasing our Honda Passport was
Our experience with purchasing our Honda Passport was excellent. From the time we stepped foot on the lot until we made the deal we was awesome. Our salesman,John Spears, found exactly what we were looking for and went above and beyond without pressuring us. Following our our purchase many in the dealership congratulated us. I would rate our experience a 10++. Thank you.
Our experience with purchasing our Honda Passport was
Our experience with purchasing our Honda Passport was excellent. From the time we stepped foot on the lot until we made the deal we was awesome. Our salesman,John Spears, found exactly what we were looking for and went above and beyond without pressuring us. Following our our purchase many in the dealership congratulated us. I would rate our experience a 10++. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Randal, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
2018 HRV with paint issues that is covered by Honda.
2018 HRV with paint issues that is covered by Honda. The dealership has been delaying this repair for 3 months because their body shop is not certified to make paint repairs. We have bought 4 cars from them, but will no longer deal with them.
2018 HRV with paint issues that is covered by Honda.
2018 HRV with paint issues that is covered by Honda. The dealership has been delaying this repair for 3 months because their body shop is not certified to make paint repairs. We have bought 4 cars from them, but will no longer deal with them.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Robert, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (706) 522-2090 to discuss what we can do to help.
How many white 2018 Honda HRVs does your service department have with paint issues. They have my phone number if your General Manager would like to talk. Not trying to be mean but tired of wasting my time calling this dealership.
I already did a review was asked to contact the manager
I already did a review was asked to contact the manager he can't help
I already did a review was asked to contact the manager
I already did a review was asked to contact the manager he can't help
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2090 to discuss what we can do to help.
The finance manager didn't include my wife on contract.
The finance manager didn't include my wife on contract. Lied about cost of fixing
The finance manager didn't include my wife on contract.
The finance manager didn't include my wife on contract. Lied about cost of fixing
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2090. We hope to hear from you.
The ease of buying my car was a awesome experience ,
The ease of buying my car was a awesome experience , without any hassle. Very professional salesman.
The ease of buying my car was a awesome experience ,
The ease of buying my car was a awesome experience , without any hassle. Very professional salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.
They really know how to get people in and out in a timely
They really know how to get people in and out in a timely manner. I always leave my vehicle and pick up afterwards, never came across an issue with the service department!
They really know how to get people in and out in a timely
They really know how to get people in and out in a timely manner. I always leave my vehicle and pick up afterwards, never came across an issue with the service department!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Andrew in the Service Dept was excellent, he was very
Andrew in the Service Dept was excellent, he was very knowledgeable and helpful in this process. Andrew in the finance dept was excellent , they both took their time in helping me to make the right decision. I am grateful for them both. I came because my car was damaged and thought it could be repaired, ended up getting a brand new car.
Andrew in the Service Dept was excellent, he was very
Andrew in the Service Dept was excellent, he was very knowledgeable and helpful in this process. Andrew in the finance dept was excellent , they both took their time in helping me to make the right decision. I am grateful for them both. I came because my car was damaged and thought it could be repaired, ended up getting a brand new car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Quita, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
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