Reviews
Service Advisor Chris Meza is very knowledgable, helpful
Service Advisor Chris Meza is very knowledgable, helpful and professional. I like working with hm if my car needs something.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, George, for your 5-star review! We're thrilled to hear that Chris provided you with knowledgeable, helpful, and professional service. We appreciate your kind words and look forward to assisting you with your car needs in the future. See you next time at Modern Nissan of Hickory! Sincerely, The Modern Nissan of Hickory Team
Very friendly and courteous service staff I was
Very friendly and courteous service staff I was frequently kept informed about the work being done on my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Jan, for the 5-star review! We're thrilled to hear that you had a positive experience with our service staff at Modern Nissan of Hickory. Keeping you informed throughout the service process is a top priority for us. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Modern Nissan of Hickory Team
Great communication - kept me updated with the status of
Great communication - kept me updated with the status of repairs. Service department quickly identified the problem, upon approval, ordered parts and got the repairs done in a very timely manner. Additionally, they alerted me to some other issues that needed attention.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Gary, for the fantastic review! We greatly appreciate your kind words about our communication and service department at Modern Nissan of Hickory. We're delighted to hear that we could quickly identify and address the issues with your vehicle in a timely manner. Please feel free to visit us again for any future automotive needs or share your positive experience with others. Sincerely, The Modern Nissan of Hickory Team
Aaron is awesome.
Aaron is awesome. He is always available if I have a question when my car is being serviced. He also takes the time to keep me updated if any additional concerns come up and lets me know when my vehicle will be ready.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Mary, for the fantastic 5-star review of Modern Nissan of Hickory! We are thrilled to hear about your positive experience with Aaron. We always strive to provide excellent customer service and keep you informed throughout the service process. We look forward to assisting you again in the future! Sincerely, The Modern Nissan of Hickory Team
We were greeted immediately by a service representative
We were greeted immediately by a service representative as we arrived. He was friendly and made us feel at ease as he helped us through the process of getting our vehicle serviced. The service was fast with our Rogue being returned to us in great shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review, Danny! We are thrilled to hear about your great experience with us at Modern Nissan of Hickory. We strive to provide excellent service and it's rewarding to know we met your expectations. We look forward to serving you again in the future or feel free to share your experience with others. Drive safely in your Rogue! Sincerely, The Modern Nissan of Hickory Team
Customer service and commitment were 5 star.
Customer service and commitment were 5 star. The staff is friendly and the general manager treats his customers like family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Matthew, for the 5-star review! At Modern Nissan of Hickory, we strive to provide excellent customer service and to treat our customers like family. We appreciate your kind words about our staff and general manager. We look forward to welcoming you back in the future! Sincerely, The Modern Nissan of Hickory Team
I was treated with respect my very courteous
I was treated with respect my very courteous representative and very impressed with how they took care of me and my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Margaret Langley, thank you for taking the time to leave a review for us at Modern Nissan Of Hickory. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Modern Nissan in Hickory, NC has a great and friendly
Modern Nissan in Hickory, NC has a great and friendly service desk. The team always caters to the customers needs My appointments are easy to get and the shop time for repairs are acceptable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Jack! We are thrilled to hear that you had a positive experience with our service desk at Modern Nissan of Hickory. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Modern Nissan of Hickory Team
Nissan of Hickory is always great and Jie is the reason I
Nissan of Hickory is always great and Jie is the reason I keep coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your 5-star review, Nicholas! We are thrilled to hear that you had a great experience at Modern Nissan of Hickory. Jie will be delighted to know that you appreciate their exceptional service. We look forward to welcoming you back for your future car needs. Thank you for choosing Modern Nissan of Hickory! Sincerely, The Modern Nissan of Hickory Team
Each visit the service reps makes me feel like family.
Each visit the service reps makes me feel like family. They are very courteous and knowledgeable about each service I sign up for.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review, James! At Modern Nissan of Hickory, we strive to treat every customer like family. We're thrilled to hear that our service reps were courteous and knowledgeable during your visits. We're here to help with any service you may need in the future. Looking forward to welcoming you back! Sincerely, The Modern Nissan of Hickory Team