Reviews
Absolutely thrilled with my experience at Gravity Motor
Absolutely thrilled with my experience at Gravity Motor in Marietta. I can't thank Aryan enough! From the start, Aryan was incredibly helpful and attentive to show me all the functions of the car. His communication was top-notch throughout the entire process, and he made sure everything was seamless. I truly appreciate his dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle. Highly recommend Aryan and the team at Gravity motors!
Absolutely thrilled with my experience at Gravity Motor
Absolutely thrilled with my experience at Gravity Motor in Marietta. I can't thank Aryan enough! From the start, Aryan was incredibly helpful and attentive to show me all the functions of the car. His communication was top-notch throughout the entire process, and he made sure everything was seamless. I truly appreciate his dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle. Highly recommend Aryan and the team at Gravity motors!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I like my car but What I don’t like is when I got it back
I like my car but What I don’t like is when I got it back to NC I had an oil change done and the shop found many issues. Ball joints bad, leaking valve cover and timing cover gaskets, lower control arm issues and I had to replace the tires. The sales man was great. The dealership maybe not so much. They don’t seem to do any repairs on the cars they sell. The wash and ceramic it then put it for sale. Not what I thought sadly. If you want to buy from them bring the vehicle to a repair shop so they can give you a list of all the issues.
I like my car but What I don’t like is when I got it back
I like my car but What I don’t like is when I got it back to NC I had an oil change done and the shop found many issues. Ball joints bad, leaking valve cover and timing cover gaskets, lower control arm issues and I had to replace the tires. The sales man was great. The dealership maybe not so much. They don’t seem to do any repairs on the cars they sell. The wash and ceramic it then put it for sale. Not what I thought sadly. If you want to buy from them bring the vehicle to a repair shop so they can give you a list of all the issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a Nissan “Rock Creek” Pathfinder from Samuel at
I bought a Nissan “Rock Creek” Pathfinder from Samuel at Gravity Motors, and had the GREATEST EXPERIENCE EVER! He, and the whole time were so very nice and accommodating! I will definitely go back to Samuel when I buy my Daughters Lexus!!! 5 STARS!!!👍🏼
I bought a Nissan “Rock Creek” Pathfinder from Samuel at
I bought a Nissan “Rock Creek” Pathfinder from Samuel at Gravity Motors, and had the GREATEST EXPERIENCE EVER! He, and the whole time were so very nice and accommodating! I will definitely go back to Samuel when I buy my Daughters Lexus!!! 5 STARS!!!👍🏼
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a great experience
Ollie was amazing he took care of my needs and help me to buy my dream car for my family. I will continue to do business with him and bring business to there company 5 stars all around great job .
Had a great experience
Ollie was amazing he took care of my needs and help me to buy my dream car for my family. I will continue to do business with him and bring business to there company 5 stars all around great job .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alex @ gravity auto Marietta
Recently purchased a vehicle with Alex. Definitely recommend him to everyone. He is professional and would find the dream car for you. Will find him again for future purchase.
Alex @ gravity auto Marietta
Recently purchased a vehicle with Alex. Definitely recommend him to everyone. He is professional and would find the dream car for you. Will find him again for future purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
So far so good
Everything has been good so far.. I love my new ride. Im Just waiting on tag, title, plate etc.. I'll give a full review after that..
So far so good
Everything has been good so far.. I love my new ride. Im Just waiting on tag, title, plate etc.. I'll give a full review after that..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
Awesome! Got the car I wanted for the price I wanted! Top notch guys! Don't go anywhere else if you need a high-end vehicle! Beautiful people!
Great service!
Awesome! Got the car I wanted for the price I wanted! Top notch guys! Don't go anywhere else if you need a high-end vehicle! Beautiful people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not trust worthy!
I wish I could give them negative stars. Worst car purchase I've ever experienced. I put a deposit down in Oct '22, took delivery in Nov just before Thanksgiving. After a week I noticed an oil leak. Upon investigating, it turns out that they did not recondition the truck at all - No oil change, no new air filter, nothing. Not to mention the timing service they agreed to complete and didn't do. Upon returning the truck, they were apologetic but didn't fix the issue. They realized they couldn't fix it on-site, took my truck without my permission to an unauthorized repair shop who took another month to fix the leak and do the timing service. I picked up the truck again on New Years eve, supposedly it was ready. Within 24hrs the check engine light came on and I took it to the Ford Dealership. Their diagnosis - the timing service wasn't done correctly and needs to be redone. $5k repair on a newly purchased truck, after 2+ months of 'working on it.'
Not trust worthy!
I wish I could give them negative stars. Worst car purchase I've ever experienced. I put a deposit down in Oct '22, took delivery in Nov just before Thanksgiving. After a week I noticed an oil leak. Upon investigating, it turns out that they did not recondition the truck at all - No oil change, no new air filter, nothing. Not to mention the timing service they agreed to complete and didn't do. Upon returning the truck, they were apologetic but didn't fix the issue. They realized they couldn't fix it on-site, took my truck without my permission to an unauthorized repair shop who took another month to fix the leak and do the timing service. I picked up the truck again on New Years eve, supposedly it was ready. Within 24hrs the check engine light came on and I took it to the Ford Dealership. Their diagnosis - the timing service wasn't done correctly and needs to be redone. $5k repair on a newly purchased truck, after 2+ months of 'working on it.'
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
A great experience
I hate buying cars and the games that go with it. Especially since customer service seems to be lacking in many of my every day purchasing experiences. Having bought cars from out of state before, I am always mindful of dealing with a “used car salesman.” So you can imagine my surprise when this turned out be such a pleasant experience. A lot of it had to do with Josh. From negotiating a price, to the final details, Josh was pleasant, responsive and thorough. During the buying process we had communicated, verbally, faced timed, texted and e-mailed. In all forms of communication, Josh was prompt in his response and very complete and professional. To my surprise when a couple of items needed done to the car and I followed up to their progress, he would respond, “oh that was done this morning” or “yesterday after we talked”, wow. The car was exactly in the condition that he had stated, which was like brand new. There were a couple of minor issues (no temporary tag and missing charge cable) that arose after the car was paid for and delivered, which by the way was at a cost much lower than I had anticipated. Josh had assured me the items would be sent out the next day. And they were. Amazing.
A great experience
I hate buying cars and the games that go with it. Especially since customer service seems to be lacking in many of my every day purchasing experiences. Having bought cars from out of state before, I am always mindful of dealing with a “used car salesman.” So you can imagine my surprise when this turned out be such a pleasant experience. A lot of it had to do with Josh. From negotiating a price, to the final details, Josh was pleasant, responsive and thorough. During the buying process we had communicated, verbally, faced timed, texted and e-mailed. In all forms of communication, Josh was prompt in his response and very complete and professional. To my surprise when a couple of items needed done to the car and I followed up to their progress, he would respond, “oh that was done this morning” or “yesterday after we talked”, wow. The car was exactly in the condition that he had stated, which was like brand new. There were a couple of minor issues (no temporary tag and missing charge cable) that arose after the car was paid for and delivered, which by the way was at a cost much lower than I had anticipated. Josh had assured me the items would be sent out the next day. And they were. Amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience Overall
WE WORKED WITH IVORY. HE WAS GREAT. THIS SYSTEM HAS A GLITCH AND KEEPS SHOWING THE WRONG SALESPERSON. IVORY TOOK CARE OF US BOTH BEFORE AND AFTER THE SALE. HE DID A VIDEO THAT LET US THOROUGHLY INSPECT THE FAR BEFORE WE MADE 5HE DEPOSIT. VERY THOROUGH ANE PROFESSIONAL. IVORY WAS JUST GREAT. We bought a mercedes sl.
Great Experience Overall
WE WORKED WITH IVORY. HE WAS GREAT. THIS SYSTEM HAS A GLITCH AND KEEPS SHOWING THE WRONG SALESPERSON. IVORY TOOK CARE OF US BOTH BEFORE AND AFTER THE SALE. HE DID A VIDEO THAT LET US THOROUGHLY INSPECT THE FAR BEFORE WE MADE 5HE DEPOSIT. VERY THOROUGH ANE PROFESSIONAL. IVORY WAS JUST GREAT. We bought a mercedes sl.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase