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Rick Hendrick Chevrolet Naples

(2,163 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(2,163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Naples from DealerRater.

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Clinton C did a great Job todas with my Trax highly

Clinton C did a great Job todas with my Trax highly recommend him For any service needs thanks Clinton C

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Always have professional service at Hendrick especially

Always have professional service at Hendrick especially with Matt my service technician he always explains so that I understand what is going to happen with my car Thanks Matt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!

Clinton did a great Job today highly recommend clinton to

Clinton did a great Job today highly recommend clinton to help you out on your vehicle need thanks clinton C

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!

Chris b was fantastic!

Chris b was fantastic! World class experience. Great facilities, smooth process. I will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Timothy was very helpful in my cars process!

Timothy was very helpful in my cars process! Highly recommend him and will return for further service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Chris Myers was fabulous.

Chris Myers was fabulous. Very professional and helpful. Dealership is very clean. Chris was very informative regarding the service I had done. I will definitely request him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!

Jared was exceptionally good at doing his job!

Jared was exceptionally good at doing his job! Was happy to help us. Good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We want all our clients to have a comfortable and stress-free experience with us!

Tim Crowley from service was great.

Tim Crowley from service was great. Highly recommend. Stayed in touch throughout completion of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!

Buying new vehicle very professional process.

Buying new vehicle very professional process. No pressure and complete honesty.F and I person was excellent.i recommend this dealer and its? professionalism.Good Experience for a change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Matt your Sevice man was very friendly .

Matt your Sevice man was very friendly . He got me a ride back home from the dealership. Matt stayed in contact with me throughout the repair . He understood my frustration about the situation, as our Tahoe only had 24,000 miles on it ,and they had to replace the 4 injectors. My warranty ran out in December ,on the 2022 Tahoe.its very halonfrustrating. But he was ,understanding and listened to my rant .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!