Reviews
Write a reviewOh they would not even try to help me with anything now.
Oh they would not even try to help me with anything now.. Thx, Tony Tanaka..
Oh they would not even try to help me with anything now.
Oh they would not even try to help me with anything now.. Thx, Tony Tanaka..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We were extremely fortunate that Ben Wilkening was the
We were extremely fortunate that Ben Wilkening was the responding CSR that worked through our needs. He was knowledgeable and worked hard to answer all of our questions. We definitely had a unique request for a trade option. We will consider this dealership for future offers.
We were extremely fortunate that Ben Wilkening was the
We were extremely fortunate that Ben Wilkening was the responding CSR that worked through our needs. He was knowledgeable and worked hard to answer all of our questions. We definitely had a unique request for a trade option. We will consider this dealership for future offers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
great dealership
all the correspondence was professional and upfront not your typical push to sell approach we will be back next purchase
great dealership
all the correspondence was professional and upfront not your typical push to sell approach we will be back next purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
purchase of 2020 Ford Fusion SE Hybrid
The sells staff were very friendly and helpful. They went overboard to explain options on the new car. Thankful for the smooth transaction.
purchase of 2020 Ford Fusion SE Hybrid
The sells staff were very friendly and helpful. They went overboard to explain options on the new car. Thankful for the smooth transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, The Jones Ford Verde Valley Team
Service and repair department
Very fast service and professional employees. I was advised that my repairs would take up to an hour. I decided to wait in the service department area. Thirty minutes later, I had my keys in my hand. I was shocked by how fast the repairs were complete.
Service and repair department
Very fast service and professional employees. I was advised that my repairs would take up to an hour. I decided to wait in the service department area. Thirty minutes later, I had my keys in my hand. I was shocked by how fast the repairs were complete.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Best, The Jones Ford Verde Valley Team
Great service and friendly people.
Their commitment to fairness and honesty. Most car dealers, once you buy a car, you are on your own. Their are not like that. They are concerned about their customers happiness ever after the car is paid for.
Great service and friendly people.
Their commitment to fairness and honesty. Most car dealers, once you buy a car, you are on your own. Their are not like that. They are concerned about their customers happiness ever after the car is paid for.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Jones Ford Verde Valley Team
Great Service and wonderful staff
Things were quick and I got to drive a new Ford Edge. Mike Owings was very helpful in letting me take the test drive and I am still thinking about it.
Great Service and wonderful staff
Things were quick and I got to drive a new Ford Edge. Mike Owings was very helpful in letting me take the test drive and I am still thinking about it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Best, The Jones Ford Verde Valley Team
Electric Work Needed
Constant communication as to what has been or needs to be done was great. There were no hidden costs. Friendly staff.
Electric Work Needed
Constant communication as to what has been or needs to be done was great. There were no hidden costs. Friendly staff.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, The Jones Ford Verde Valley Team
Thank you very much!!!
Thank you very much Parker Jones and Bryant Colton. You turned what started out as a very unpleasant experience into the purchase of an awesome truck!! I appreciate all of your hard work including Mark the Sales Manager!
Thank you very much!!!
Thank you very much Parker Jones and Bryant Colton. You turned what started out as a very unpleasant experience into the purchase of an awesome truck!! I appreciate all of your hard work including Mark the Sales Manager!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Jones Ford Verde Valley Team
Fast service, comfortable waiting room
Comfortable waiting room. And I can go outside and look at the new truck prices and it makes me happy that my Ford F-150 is 8 years old but it’s paid for and it looks just as good as a 2020.
Fast service, comfortable waiting room
Comfortable waiting room. And I can go outside and look at the new truck prices and it makes me happy that my Ford F-150 is 8 years old but it’s paid for and it looks just as good as a 2020.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Mark. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. We look forward to working with you again in the future. All the best, The Jones Ford Verde Valley Team