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Clay Cooley Kia

(307 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday Closed Closed
New (972) 249-9994 (972) 249-9994
Used (972) 474-0452 (972) 474-0452
Service (972) 474-0437 (972) 474-0437

Reviews

(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Buying Experience

Richard Mitchell and Bethany Henderson were great ! They helped find the right car for us and Ms. B found a way to make it happen. The KIA Forte is a perfect fit for our needs.Thank you both for all your help. Amir also made it quick, painless, and easy. We will recommend Central KIA of Irving to our friends and co-workers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

The Best

Ms. Bethany was the best. She was very helpful with finishing up all our paper work. She was very funny also..I will always remember my visit to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

awesome

Eddie was awesome,he took his time explained different options on the vehicles I tried several. Jeff took care of the rest I'm impressed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extremely friendly, attentive, and professional.

Allen Cloutier and Jeff Warfield were gracious and professional and greatly facilitated the purchase of my pre-owned Forte. I had been dreading the experience but they changed my mind about having to put up with pushy, aggressive car salesmen. I would recommend this dealership and Allen and Jeff without reservation. Lisa Smegner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Customer Service

Herman was amazing helping me with my first purchase. I love my Rio. I informed Herman of my interest and needs in a vehicle and the Kia Rio was and is a perfect fit my livelihood. Thank you Herman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quality Buying Experience

Trying to find a used car is already a difficult thing when you have a set budget, but I had the awesome help of Kati Rank, who sent me an email of all the cars that fit my needs before I even had to drive out to the lot! Central Kia was very helpful, and I got my car within the week I looked there! They really want you to get the most car for you money, and the difference in their attitudes from other dealerships made it a much easier and more enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Save time - stop here first!

Jun 13 at 3:05 PM A few weeks ago, I was planning to start looking at cars at various dealerships. Fortunately, I stopped at Central Kia of Irving first and found just the right vehicle. Everyone was terrific, especially my salesman Eddie. My new Forte handles well and has plenty of pep! Definitely five stars for both the car and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Dealership

Dustin Cox stands out above the rest. He is by far one in a million. Dustin understands what you need and helps you where you need the help most. He will go out of his way to help. Dustin is a people person before a salesman. This is our second Kia purchase through Dustin and will continue to do business with him for years to come. Dustin takes the complication out of car buying. He was very patient and friendly. In the financial department there is also another gentleman by the name of Mike Walker. Mr. Walker is outstanding in his field. He too takes the fear out of car buying. You can't lose with this winning team here at Central Kia of Irving. Thanks guy's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Dustin Cox & Miss B

Dustin was very organized and hands on. He made my family very comfortable. He answered all of our questions. He took his time explaining everything to us and made sure we understood. He was a joy to work with. Miss B was very organized as well. She went over and beyond the call of duty to make sure we understood every paper that we were signing. She is very knowledgeable. It was a pleasure to meet her and work with her. Thank you Central Kia. Obviously I love Kia' s. This is my 3rd one. Dianne Cole Dallas Texas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Robin was great!!

I worked with Robin Mainer and she was awesome! She already had her homework done on the car that would fit my budget and lifestyle needs so I wouldn't have to weed through all the cars they have. The entire Central Kia team was wonderful to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.