Reviews
Although they offered a car wash as a courtesy part of...
Although they offered a car wash as a courtesy part of the package, I took my car to be clean the same day after the service. The cleaning was mediocre!
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Awesome from start to finish! Would recommend to anyone...
Awesome from start to finish! Would recommend to anyone who would like to get a Mini!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
most repair workers charge a fee to diagnose a problem,...
most repair workers charge a fee to diagnose a problem, but if you have them fix it they subtract the diagnose fee from the labor charge (probably because most of the labor is already done digging into the problm.) Not with Ferman. Disapointed that they do this double billing in my opinion. If I elected to not have the repair done I woudl expect to just pay the diagnose fee.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Great dealership!! Fantastic sales department and service...
Great dealership!! Fantastic sales department and service department. I would recommend to anyone looking for a New or Used car especially a Mini.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It took me about 30 min to get connected to WiFi and...
It took me about 30 min to get connected to WiFi and nobody was able to help me with that. I had an oil change the day before and now I have a rattling noise when I stop driving so I am going back today.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Chellcey was very nice and pleasant to work with during...
Chellcey was very nice and pleasant to work with during the purchasing process. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly atmosphere in the dealership. Our...
Very friendly atmosphere in the dealership. Our salesperson was extremely knowledgeable about the product, and we really appreciated having the Mini delivered to us , since we are older folks and prefer not to drive from our home over to the dealership in Pinellas county.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The staff were courteous and efficient. I was in and out...
The staff were courteous and efficient. I was in and out in just one hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The sales people I dealt with were awesome and kept in...
The sales people I dealt with were awesome and kept in touch with me very well! The only problem I had was that I felt like the final delivery of my car was a little rushed. The outside of the car had some smudge marks on it and one of the tires was low in pressure and the warning light was on.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Courteous and efficient staff. An average waiting time...
Courteous and efficient staff. An average waiting time And a great coffee machine and snacks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair