Reviews
I want to thank LaFontaine's Volvo Salesman, Pat Dwyer,
I want to thank LaFontaine's Volvo Salesman, Pat Dwyer, for his patience and great advice. Pat helped me select the perfect car for my needs. He also spent time going through each of the set-up menus to my exact preferences. Thank you also to Chad Kyre, Finance Manager, who made the purchasing process go seamlessly. I love my new Volvo!
I want to thank LaFontaine's Volvo Salesman, Pat Dwyer,
I want to thank LaFontaine's Volvo Salesman, Pat Dwyer, for his patience and great advice. Pat helped me select the perfect car for my needs. He also spent time going through each of the set-up menus to my exact preferences. Thank you also to Chad Kyre, Finance Manager, who made the purchasing process go seamlessly. I love my new Volvo!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would like to thank our salesman Ted Kress and Chad
I would like to thank our salesman Ted Kress and Chad Kyrie our Variable Finance Manager for their very hard work and making sure our process for purchasing our vehicle was effortless!!! Thanks Chad for going out on a limb with the best negotiating I have ever seen!! Thanks so much for everything. Go visit these guys if you are in the market to purchase a vehicle!!!
I would like to thank our salesman Ted Kress and Chad
I would like to thank our salesman Ted Kress and Chad Kyrie our Variable Finance Manager for their very hard work and making sure our process for purchasing our vehicle was effortless!!! Thanks Chad for going out on a limb with the best negotiating I have ever seen!! Thanks so much for everything. Go visit these guys if you are in the market to purchase a vehicle!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were quick with the response and very professional
They were quick with the response and very professional after they he was able to answer all of our questions we actually drove the 150 miles and purchased the vehicle, our sale person steve was great
They were quick with the response and very professional
They were quick with the response and very professional after they he was able to answer all of our questions we actually drove the 150 miles and purchased the vehicle, our sale person steve was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great delearship!
great delearship! Highly recommended it! Very professional and transparent, this delearship is really great I love it
great delearship!
great delearship! Highly recommended it! Very professional and transparent, this delearship is really great I love it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We bought a used 2018 Suburban forester for my daughter's
We bought a used 2018 Suburban forester for my daughter's first car. She was away at school when my husband and I first viewed the car. Kyle was kind enough to fill the car with gas and allowed us to take the car over 120 miles to her so she can feel that she was part of the decision-making process. Kyle was a true professional who in my opinion went above and beyond to make sure my daughter was happy. We truly appreciated the experience and we will definitely seek his services in the future.
We bought a used 2018 Suburban forester for my daughter's
We bought a used 2018 Suburban forester for my daughter's first car. She was away at school when my husband and I first viewed the car. Kyle was kind enough to fill the car with gas and allowed us to take the car over 120 miles to her so she can feel that she was part of the decision-making process. Kyle was a true professional who in my opinion went above and beyond to make sure my daughter was happy. We truly appreciated the experience and we will definitely seek his services in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
I found the perfect used car for my girlfriend at this dealership. We were greeted immediately and treated great by everyone we met with. Just a great overall car and experience.
Great experience
I found the perfect used car for my girlfriend at this dealership. We were greeted immediately and treated great by everyone we met with. Just a great overall car and experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Nice amenities
I went in for an oil change and was on my way back home in no time. I appreciate the efficiency. The amenities were nice while I waited.
Nice amenities
I went in for an oil change and was on my way back home in no time. I appreciate the efficiency. The amenities were nice while I waited.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very good service department
I had a very nice experience will waiting for my wife's car in service. She was not able to take it into service and she told me how nice everyone is at this dealership. She was correct. I was treated very well and they kept me in the loop every step of the way and her car was being worked on.
Very good service department
I had a very nice experience will waiting for my wife's car in service. She was not able to take it into service and she told me how nice everyone is at this dealership. She was correct. I was treated very well and they kept me in the loop every step of the way and her car was being worked on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awesome experience!
The staff is very friendly and accommodating. I was treated very well by everyone I encountered. I will definitely be recommending this dealership to my family and friends.
Awesome experience!
The staff is very friendly and accommodating. I was treated very well by everyone I encountered. I will definitely be recommending this dealership to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Mike, we're happy you found our staff to be so supportive during your experience here at LaFontaine Volvo Cars of Farmington Hills. Thanks for the recommendation, and have an amazing day!
Bought a used XC60in 2021, the sales lady was nice, did
Bought a used XC60in 2021, the sales lady was nice, did not show my girlfriend how to work anything on/or in the suv. We had to immediately. Get gas cause it was on E, we kept having issues with the XC60 that fell on def ears! We were always told everything is fine with it! This past April it just lock itself down completely. Had it towed by Volvo to Farmington hills where we bought it, they had no idea it was there for 3 days! As both of us called them the next day to see how long it would be till they could look at it. They said may 1st, we had to get a rental car cause they had nothing to give her to drive. Almost 900$ on a rental car for 13 days. Called them for reimbursement they gave us half back on a factory warranty problem. Never again will we look at another Volvo! Never had an issue with Subaru or Chevy for a rental! Worst dealership ever!!!
Bought a used XC60in 2021, the sales lady was nice, did
Bought a used XC60in 2021, the sales lady was nice, did not show my girlfriend how to work anything on/or in the suv. We had to immediately. Get gas cause it was on E, we kept having issues with the XC60 that fell on def ears! We were always told everything is fine with it! This past April it just lock itself down completely. Had it towed by Volvo to Farmington hills where we bought it, they had no idea it was there for 3 days! As both of us called them the next day to see how long it would be till they could look at it. They said may 1st, we had to get a rental car cause they had nothing to give her to drive. Almost 900$ on a rental car for 13 days. Called them for reimbursement they gave us half back on a factory warranty problem. Never again will we look at another Volvo! Never had an issue with Subaru or Chevy for a rental! Worst dealership ever!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car