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(735 reviews)

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Disappointing is the best way I can describe my...

Disappointing is the best way I can describe my experience with Ken, Nathan, and Silsbee Hyundai. I showed having been approved for an acceptable down payment and monthly note only to be told at the last minute (by a different salesman) that I needed a thousand. A waste of my time and energy. I will never refer anone I cared about to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

WONDERFUL

Wow, what a great car buying experience. Everyone at the dealership was WONDERFUL and very professional. Made my car buying the best I have ever had. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They did an incredible job niesha and her team worked...

They did an incredible job niesha and her team worked extremely hard for a customer that hasn't had success at any other dealership they got me into a car and I am so happy. As niesha says she "takes care of her Louisiana folks". And Ethan was incredible even when things looked rough he kept working on getting me into a car. I will be coming back when it's time for another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very satisfied with sales and finance department, worked...

Very satisfied with sales and finance department, worked with us to give us the deal that meet our financial needs and got the suv that we had chosen with no problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good dealership.It was really easy getting the best of...

Good dealership.It was really easy getting the best of what you want. I was happy and excited of my new car. Hyundai Silsbee made it easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales and service staff at Hyundai of Silsbee were...

The sales and service staff at Hyundai of Silsbee were very professional from the minute I walked into the dealership. Their attentiveness to detail and all my needs and wants were acknowledged. The owner and his entire staff were kind and made me feel like family. Robert in F&I answered all my questions and completed my paperwork in a timely manner. Mr. Early, Bryan, And Bill made sure I was taken care of and I will recommend this dealership to all my friends family and co-workers! I will also shop this dealership when I purchase my next two vehicles within the next 12-14 months!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Neisha,Malik,and the finance managers were absolutely...

Neisha,Malik,and the finance managers were absolutely phenomenal!In a matter of two days these agents found the perfect vehicle for me with an unbelievable deal!They were fast but efficient.My agents were very knowledgeable and answered every question I had flawlessly!Thank you HyundaiofSilsbee family!Much Love!💕❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I can’t believe how hard Niesha worked to get me into a...

I can’t believe how hard Niesha worked to get me into a brand new car. I can’t be any more grateful for everything Hyundai Of silsbee has done for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales person went out of their way then got the owner...

The sales person went out of their way then got the owner involved I have already Purchased two vehicles this makes my third I have had excellent service Also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is a very good carlot that will work with you to get...

This is a very good carlot that will work with you to get you in a vehicle and do whatever they can to try to get you in one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.