Hawk Mazda

Me and my wife were both really unhappy with all Hawk dealerships. However both experiences we have had (1st time leasing 2 cars) and our 2nd time in we bought 2 vehicles we have dealt with Jerry. Jerry is a stand up individual and the only reason we came back to buy. We have been unhappy with service at both hawk mazda and hawk chevy. However since Teddy took over at Hawk Mazda this is another reason we came back. If it weren't for Teddy and Jerry we would not have come back. Both are great employees you are lucky to have. Rick was also a great help and pleasant surprise. These three individuals in my eyes are the biggest reason Hawk Mazda stays busy. I'm pretty sure while we were there purchasing 2 vehicles Jerry also had 3 other deals starting at that time as well. While these deals where starting he still was very much involved with all his customers. As stated above Jerry, Teddy, and Rick are the only reason our experience was a 5 and the only reason Hawk was able to retain our business

The crew at Hawk Mazda is truly customer centered. Buying a new car is a big life decision, and James and Diante were so informative, but also so patient and friendly. They definitely helped make my experience the best it could be!!

Was a great help in this process of buying my first car! Made sure to answer all my questions & printed out all & any details I asked for

James was my salesman in 2019 and now. He is a pleasure to deal with.

Norman has a very humble spirit! Very calm answering questions! You could tell that he is not just trying to sell but trying to make sure you’re well knowledgeable of what you are trying to buy without pressurizing you! In fact, Norman is the main reason we are buying from Mazda

Fair price. i didn’t like how I wasn’t shown the seatbelt was damaged

Great service, super friendly staff, very informative and trustworthy. Clean and organized dealership. Great first experience and happy first time buyer!

Katie was very kind and helpful. She made the process smooth and comfortable without any pressure. She’s professional, patient, and genuinely cares about her customers

I already wrote a lengthy review about Santos, Rick, and Hawk Mazda in Joliet. I gave them all 5 Stars especially Santos for exceptional customer service. I would definitely recommend Hawk Mazda. Buying a car tgere was an enjoyable experience. No pressure and a very friendly staff.

It was a great experience, once again. They make it very easy to get a good deal.