Reviews
Been doing business at this location since it was Baydo's
Been doing business at this location since it was Baydo's Chev. and have continued to use this Chev. dealership since then. About 15 years!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Northwest Chevrolet Team
Friendly, respectful, professional.
Friendly, respectful, professional. Waiting area spacious with fresh refreshments. Service team very courteous
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Rolando. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Northwest Chevrolet Team
The service scheduling was fast and simple.
The service scheduling was fast and simple. The drop-off and pick-up was also a breeze. I really liked the tech's walk-through video that is sent after they do their multipoint inspection. The time estimate that was given was pretty much spot-on! In and out with the confidence that a good maintenance checkup was completed!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review, Stephen and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Northwest Chevrolet Team
Great Serivce
Service at Northwest Chevrolet is always quick and easy! Jim was extremely helpful getting my car scheduled and when I came in for my appointment he was the first one to greet me and got me all sorted and had my car get into the shop as quick as possible. The video inspection from the tech is always helpful and with the questions I had about recommended services, Jim answered them all with even giving me a quote so I knew how much each one would cost me. The service crew at this store has always been helpful when I have come in and I will continue to return to the dealership anytime my vehicles need to be worked on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you for letting others know about your experience, Austin! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Northwest Chevrolet Team
Northwest Chevrolet in McKenna is the best
I am not bombarded with a salesperson when I come in. Even if I am looking at cars on the lot or showroom floor. I am given a chance to just browse. When I come to the service department, they are always very helpful and kind.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Billi, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Northwest Chevrolet Team
Best experience with a Dealership.
Overall great experience awesome service dept and parts dept. My service writer Chris is the best and his Service manager is the best as well. Always going above and beyond. Even for my 27yo car needing lots of work and it being a Cadillac.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Timothy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Northwest Chevrolet Team
great service
great service,Liz and Cathy knew there stuff and if not found the answers. Kept me informed of the progress of the paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us, Arthur! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Northwest Chevrolet Team
Great service
Friendly great service. Didn’t try to knuckle and dime me or recommend anything that didn’t need to be done. Would definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Erika! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Northwest Chevrolet Team
Customer service
They actually did what they said they would. Thank you for answering my questions and emails. Thank you again and I would probably return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Northwest Chevrolet Team
Another great buying experience!
Another great experience! Easy to deal with and they get me back home fast! Will be back. Always smooth buying process. Liz does a great job for us everytime!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven, thank you for taking the time to share your feedback regarding your experience at Northwest Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Northwest Chevrolet Team