McDonough Nissan

Great service, salesman Godson and finance manger Jimmy were great. I would recommend if searching for a new vehicle. They have alot of good rebates.

Nissan of McDonough is the best place to take your car when ever you need something done to it.when I tell you that there great all the way around everything is so professional great Customer service. They do a great job the first time. Make sure you Holla at my guy Adam Hubbard he is a great guy and will take good care of you every time. Nissan of McDonough is the only place I'll take my car to for any kind of service.

Ny service appointment and servive advisor Adam was awesome. My overall appointment experience was timely, detailed, and relaxing. Scheduling the appointment was also simple and quick and thanks for the reminder email.

I just want to brag on my Advisor a little on here. Adam Hubbard. He is an amazing guy. Very knowledgeable and A keeper. I love the communication he provides and goes out his way to make sure he takes care all of our needs and are satisfied. I will be returning to this location. Not the one that's close to my home. I'll drive the extra miles just to deal with Adam and his professional as well thats a Plus for me Adam is a Winner in my book.

I always receive the best service at this location from everyone. Adam Hubbard is the best in service. The ladies at the service checkout station are very professional and give great customer service.

The service was great. Outside of a toddler that yelled screamed for over 30 minutes. No problems just that it was going on on and on. I had an anxiety attack.

Excellent service advisor Adam Hubbard. Always professional friendly and helpful. Will not try to oversell and will give you honest advice on needed repairs and timing.

Very good Service representative was very knowledgeable and I was very impressed. I would go back to that dealership. I would highly recommend your business to other friends and relatives.

Always welcome by friendly staff. Always greeted when I entered the service department. Everyone is courteous and knowledgeable about my vehicle. It is always clean.

I’ve been a loyal Nissan owner for many years and currently own two. Unfortunately, my recent experience at McDonough Nissan dealership left me extremely disappointed and appalled. Couple days ago, we brought one of the cars in for new tires and took advantage of the advertised "Buy 3 Tires, Get 1 for $1" promotion. My husband paid for the service and handed me the invoice afterward, which is when I noticed we had been charged for 4 tires - special promo not applied. Since my husband had to return to work, I went back in to speak with someone about correcting the error. The service advisor, Brandon, acknowledged the mistake and said he needed to speak with someone. Shortly after, I was called in to speak with Adam, who made it clear from the moment I walked in that he was annoyed and uninterested in helping. He was rude, dismissive, and treated me as though I was trying to scam them. After a while of getting nowhere, I asked to speak with a supervisor. Adam phoned him but even the supervisor did not make an effort to understand the situation, attempt to make it right or even acknowledge their mistake. Eventually, another Adam (last name Hubbard/Hubert or something like that) stepped in to assist and processed the refund. While I appreciated his help, the damage was already done. I waited a few days before writing this review, to see if someone from the dealership might reach out to apologize or follow up. Nothing. This kind of lack of professionalism and basic customer service is unacceptable, especially from a brand like Nissan. We will not be returning to service our vehicles here, and definitely won’t be purchasing the next Nissan from McDonough Nissan.