Reviews
Best buying experience ever
Dan Micale was excellent to deal with. His thorough knowledge of Porsche was very impressive. I will purchase my next vehicle from Dan and Gaudin Porsche. I've bought from other Mercedes and Porsche dealers and I give Gaudin Porsche and Dan the heights marks. Sincerely Aaron Ingram
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Sales Service !
It does a pleasant experience working with Mark Thomas, who has professional and solid experice in helping us renew our Boxter to Cayman. We are enjoy excellent selling process from Mark and Gaudin Porsche Las Vegas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Department Experience
Paul Molina has been taking care of us on multiple vehicles for years. Certainly if he can't take care of it he reacts quick to get management involved for approval. Has always returned the cars in pristine shape, on time as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect car buying experience
Experience consistent with the quality of the vehicles they are selling. Fair trade in price and regularly kept me up to date on the progress of my order. Exceptionally responsive to phone calls and texts. Efficient delivery of the car and went above and beyond to secure a better financing rate than I had seen anywhere. By far the best car experience I have had in Las Vegas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Sales Service/Facility
Recently purchased a vehicle from Carl and couldn't be more pleased with the experience. Carl was flexible and able to accommodate all of our needs as well as extremely knowledgeable about everything Porsche. I would definitely recommend going through him to friends or if you are in the market for one of these vehicles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
subpar sales rep
I had been in contact with a Sales Rep (Michael Anderson) inquiring about a purchase of the Macan S. At first working with him, I was getting a prompt and timely reply and quickly while in conversation/negotiations it had decreased. I am not just interested in one (1) Macan S but four (4). Since the availability of the Porsche is limited, I was told I would be called to come in to test drive the Macan S once arriving at Dealer (Monday, July 13) after being instructed that the car moves quickly, I made sure to arrive first at the dealer to test drive the vehicle, I had requested that I bring vehicle to my business to show my partners, I was quickly told that could not happen (no gas in the vehicle) and then given a new sales person to work with, after he could not assist with any of my request, I was told the GM would come out … which never happened. The excuses and the experience I received during this was sub-par at most, it was so disappointing that I wanted to go back to Audi or other German competitors such as BMW or Mercedes. I was then later told the vehicle would be sold to the owners friend, making it seem like my visit or interest is not as important nor did they care if I purchased a Porsche because the demand is so high. I come from the hospitality and customer service industry and I am beyond disappointed in what I have experienced thus far with Gaudin Porsche.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Negative to positive
Great businesses know how to take a negative and turn it into a positive. I had a Porsche that had been in for service a few times. I LOVED the car, the way it drove, the way it looked etc, but was not happy with multiple visits. (the guys in service are great, but I didn't want to know them that well). :) I was able to work with the staff there and turn this slightly negative experience into a very positive one by taking home a very nice Porsche with a great warranty that I know I will love for a long time. I'm a Porsche guy and will be for a long time. Thanks to Paul in service and Mike Anderson in sales.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Polite and Professional
Always a pleasure to deal with, thank you. Been a customer for thirteen years now and will continue to be. Looking forward to the new store!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and product knowledge
It was a great overall experience. The staff and the management are all top of their class professionals. I will be back for my next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick Service
I recently had my Boxster in to fix a part and Paul Molina who has been my point of contact for the last 3 years was extremely professional and quickly had my car in and out in the same day. I would highly recommend Gaudin Porsche for interested buyers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair