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Island Subaru

(196 reviews)

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(196 reviews)

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Best experience by far compared to other dealership

Best experience by far compared to other dealership around Staten Island. Other dealership were a pain to get a new car until I went to Island Subaru.

Best experience by far compared to other dealership

Best experience by far compared to other dealership around Staten Island. Other dealership were a pain to get a new car until I went to Island Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Was a very pleasant quick experience the sales team did a

Was a very pleasant quick experience the sales team did a nice job finding my favorite product and let me test drive it. After we worked the numbers I was comfortable with and off we go

Was a very pleasant quick experience the sales team did a

Was a very pleasant quick experience the sales team did a nice job finding my favorite product and let me test drive it. After we worked the numbers I was comfortable with and off we go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Joseph, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Engin and Jakub were terrific.

Engin and Jakub were terrific. They really listened to me and worked really hard to make me as deal that I just couldn?t refuse. I really appreciate their efforts to keep me in the Subaru family.

Engin and Jakub were terrific.

Engin and Jakub were terrific. They really listened to me and worked really hard to make me as deal that I just couldn?t refuse. I really appreciate their efforts to keep me in the Subaru family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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This dealership impressed due to its Professionalism by

This dealership impressed due to its Professionalism by all. I was especially impressed by the soft spoken, no pressure, highly informed gentleman Chris -who worked with me to get the exact deal that suit my needs best - The team felt like a family - each person was top notch in executing their part of the process - Each person was informed and personable. They even included a final celebration of purchase in the ringing of the bells with all who worked on the deal ! Such great touches included specific skills of the finance manager and a follow-up with the customer training expert - I entered with some concern and left with total confidence in the deal , in the car and in the personnel that exceeded all of my expectations!

This dealership impressed due to its Professionalism by

This dealership impressed due to its Professionalism by all. I was especially impressed by the soft spoken, no pressure, highly informed gentleman Chris -who worked with me to get the exact deal that suit my needs best - The team felt like a family - each person was top notch in executing their part of the process - Each person was informed and personable. They even included a final celebration of purchase in the ringing of the bells with all who worked on the deal ! Such great touches included specific skills of the finance manager and a follow-up with the customer training expert - I entered with some concern and left with total confidence in the deal , in the car and in the personnel that exceeded all of my expectations!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Janice, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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They were very helpful and willing to work with me to get

They were very helpful and willing to work with me to get my car. Would recommend to others. Happy with my car. Just love it

They were very helpful and willing to work with me to get

They were very helpful and willing to work with me to get my car. Would recommend to others. Happy with my car. Just love it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Gladys, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

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Loved Henry at island Subaru who sold me my car!

Loved Henry at island Subaru who sold me my car! Very transparent and so helpful. I was all over the place in what k was looking for and appreciated his knowledge on the cars and help figuring it all out.

Loved Henry at island Subaru who sold me my car!

Loved Henry at island Subaru who sold me my car! Very transparent and so helpful. I was all over the place in what k was looking for and appreciated his knowledge on the cars and help figuring it all out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Elizabeth, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My husband and I went into Island Subaru looking to lease

My husband and I went into Island Subaru looking to lease a new car. We just had a baby and we were looking for a safe family car. When we walked in we were greeted by Engin. He was very kind and knowledgeable. He walked us through the whole process and made us feel very comfortable. Engin dropped off the car we leased to our house following day. This made the whole process so much easier. We would definitely recommend going to Island Subaru

My husband and I went into Island Subaru looking to lease

My husband and I went into Island Subaru looking to lease a new car. We just had a baby and we were looking for a safe family car. When we walked in we were greeted by Engin. He was very kind and knowledgeable. He walked us through the whole process and made us feel very comfortable. Engin dropped off the car we leased to our house following day. This made the whole process so much easier. We would definitely recommend going to Island Subaru

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Samantha, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an excellent experience working with Engin.

I had an excellent experience working with Engin. From start to finish, he was professional, friendly, and never pushy. He took the time to understand what I was looking for and helped me find the perfect car at the best possible deal. Everything was handled smoothly and on time, making the entire process stress-free. Engin truly went above and beyond?even assisting me with picking up the car. Highly recommend working with him!

I had an excellent experience working with Engin.

I had an excellent experience working with Engin. From start to finish, he was professional, friendly, and never pushy. He took the time to understand what I was looking for and helped me find the perfect car at the best possible deal. Everything was handled smoothly and on time, making the entire process stress-free. Engin truly went above and beyond?even assisting me with picking up the car. Highly recommend working with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Andrii, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Very Pleasant experience.

Very Pleasant experience. We knew what we wanted so it was easier. Paperwork easy to get through. Our Sales Associate, Naile was extremely friendly and helpful Went over the car details with us and delivered a beautiful vehicle that we are very happy with

Very Pleasant experience.

Very Pleasant experience. We knew what we wanted so it was easier. Paperwork easy to get through. Our Sales Associate, Naile was extremely friendly and helpful Went over the car details with us and delivered a beautiful vehicle that we are very happy with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Barbara, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Enjin and John are the absolute best.

Enjin and John are the absolute best. We?re on our third car from Island Subaru, because they work with our budget to make everything manageable. John always makes us feel like family!

Enjin and John are the absolute best.

Enjin and John are the absolute best. We?re on our third car from Island Subaru, because they work with our budget to make everything manageable. John always makes us feel like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dorothy, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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