Reviews
Very friendly, Very respectful, let alone reliable.
Very friendly, Very respectful, let alone reliable. I?d recommend Herb Gordon Subaru in a blink. I?ve recommended the dealership left and right ever since.
Very friendly, Very respectful, let alone reliable.
Very friendly, Very respectful, let alone reliable. I?d recommend Herb Gordon Subaru in a blink. I?ve recommended the dealership left and right ever since.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everyone was very easy to deal with and attentive to the
Everyone was very easy to deal with and attentive to the smallest details. They made the buying experience smooth and hassle-free. Mo, sales rep, was extremely helpful from the beginning to the end of the car buying process
Everyone was very easy to deal with and attentive to the
Everyone was very easy to deal with and attentive to the smallest details. They made the buying experience smooth and hassle-free. Mo, sales rep, was extremely helpful from the beginning to the end of the car buying process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Debbie Colt – Professional, Knowledgeable and Patient!
Debbie Colt – Professional, Knowledgeable and Patient! This was our third Subaru, but we had lots of questions. She listened to our wants and needs and located the vehicle that was “just right.” Debbie is a wealth of information and has working knowledge of all Subaru models and years. She patiently listened to our long list of operational questions and taught us how to get the most out of a 2023 Crosstrek. You are a Six-star asset! Thank you. Thank you. Thank you! Lloyd & Joan
Debbie Colt – Professional, Knowledgeable and Patient!
Debbie Colt – Professional, Knowledgeable and Patient! This was our third Subaru, but we had lots of questions. She listened to our wants and needs and located the vehicle that was “just right.” Debbie is a wealth of information and has working knowledge of all Subaru models and years. She patiently listened to our long list of operational questions and taught us how to get the most out of a 2023 Crosstrek. You are a Six-star asset! Thank you. Thank you. Thank you! Lloyd & Joan
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
BTW, if you're looking to purchase a Subaru in DC's MD
BTW, if you're looking to purchase a Subaru in DC's MD 'burbs, I'll gladly volunteer that salesman David Vo and closer Marc Dorfman at Herb Gordon Subaru near Burtonsville, MD made our recent purchase of a 2025 Subaru Outback Limited a pleasant experience, smooth and efficient, including provision of ample information but no pressure regarding add-ons or extended warranties. David went out of his way to ensure that a particular dealer-installed option that was the only thing not already in the vehicle was in stock and installed while we were finishing the purchase. Kudos all around, including Kevin Singh and his service department for getting that option installed quickly. Stan Hall
BTW, if you're looking to purchase a Subaru in DC's MD
BTW, if you're looking to purchase a Subaru in DC's MD 'burbs, I'll gladly volunteer that salesman David Vo and closer Marc Dorfman at Herb Gordon Subaru near Burtonsville, MD made our recent purchase of a 2025 Subaru Outback Limited a pleasant experience, smooth and efficient, including provision of ample information but no pressure regarding add-ons or extended warranties. David went out of his way to ensure that a particular dealer-installed option that was the only thing not already in the vehicle was in stock and installed while we were finishing the purchase. Kudos all around, including Kevin Singh and his service department for getting that option installed quickly. Stan Hall
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Stan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
The experience of purchasing a car at Herb Gordon Subaru
The experience of purchasing a car at Herb Gordon Subaru will remain unforgettable to me! Debbie Colt was so transparent, kind, and so honest. I have yet to find a car dealership with these kind of human decency . Unlike other dealerships, my whole experience at this particular dealership was smooth and easy, AND free of ‘’games’’. I am UTTERLY sold. Herb Gordon Subaru will remain my number #1 car dealership from now on!!! A big wholehearted THANK YOU to Debbie Colt and the rest of the Team!!!!!
The experience of purchasing a car at Herb Gordon Subaru
The experience of purchasing a car at Herb Gordon Subaru will remain unforgettable to me! Debbie Colt was so transparent, kind, and so honest. I have yet to find a car dealership with these kind of human decency . Unlike other dealerships, my whole experience at this particular dealership was smooth and easy, AND free of ‘’games’’. I am UTTERLY sold. Herb Gordon Subaru will remain my number #1 car dealership from now on!!! A big wholehearted THANK YOU to Debbie Colt and the rest of the Team!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I had a Great Experience working with sales rep Debbie
I had a Great Experience working with sales rep Debbie Colt. She was never pushy, very knowledgeable of the product , honest, very attentive and kept me informed throughout the entire process. Thank you Debbie!!!!
I had a Great Experience working with sales rep Debbie
I had a Great Experience working with sales rep Debbie Colt. She was never pushy, very knowledgeable of the product , honest, very attentive and kept me informed throughout the entire process. Thank you Debbie!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We had the pleasure of working with Debbie Colt at Subaru
We had the pleasure of working with Debbie Colt at Subaru in Silver Spring. Her knowledge of the vehicles, her patience with us and her dedication to thoroughly understanding our wants and needs, made our car buying experience excellent! She truly goes above and beyond for her customers and trust me when I say, you will be so thankful you chose her to do business with. Thank you Debbie for having such a caring heart and for truly appreciating our business. We will send all of our family and friends your way!
We had the pleasure of working with Debbie Colt at Subaru
We had the pleasure of working with Debbie Colt at Subaru in Silver Spring. Her knowledge of the vehicles, her patience with us and her dedication to thoroughly understanding our wants and needs, made our car buying experience excellent! She truly goes above and beyond for her customers and trust me when I say, you will be so thankful you chose her to do business with. Thank you Debbie for having such a caring heart and for truly appreciating our business. We will send all of our family and friends your way!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Debbie Colt made my experience with purchasing my new car
Debbie Colt made my experience with purchasing my new car was easy peasy!!!!! She was so knowledgeable with all aspects of sale from beginning to the fina sale. I will recommend Debbie to all my family and friends.
Debbie Colt made my experience with purchasing my new car
Debbie Colt made my experience with purchasing my new car was easy peasy!!!!! She was so knowledgeable with all aspects of sale from beginning to the fina sale. I will recommend Debbie to all my family and friends.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I reached out to a fairly significant amount of dealers
I reached out to a fairly significant amount of dealers when I was looking to buy a Crosstrek and Luke was by far the best sales rep I talked to. He was forthcoming, gave us great offers, and was extremely responsive. I would recommend Luke to anyone and will definitely contact him again for our next purchase.
I reached out to a fairly significant amount of dealers
I reached out to a fairly significant amount of dealers when I was looking to buy a Crosstrek and Luke was by far the best sales rep I talked to. He was forthcoming, gave us great offers, and was extremely responsive. I would recommend Luke to anyone and will definitely contact him again for our next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Cullen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Thanks.
Thanks. It was great. Service was very good. Great facility. You should visit. Great location great location. In Maryland. Dc Virginia or dc. Great great
Thanks.
Thanks. It was great. Service was very good. Great facility. You should visit. Great location great location. In Maryland. Dc Virginia or dc. Great great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Monica, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!