Herb Gordon Subaru

Low Pressure, high quality. Every interaction at all levels was positive and friendly. From first contact to trade-in and financing everyone was top notch. This was my first Subaru. I think folks tend to become loyal repeat customers is the 50% the quality of the brand and 50% the dealership experience. I don’t get it before, now I get it. Thanks to everyone

I am on my third Subaru outback and have had all of my cars exclusively serviced with this dealer for over 15 years. I can?t say enough about how much I appreciate their customer service in the repairs department. I would highly recommend them for Subaru sales as well and continued care and maintenance for your car.

Came in because my air bag light came on. Between Rodney and Vitally my problem was diagnosed and I left with complete confidence in the diagnosis and fix. Would recommend these 2 Service Advisors to anyone. Great job and wonderful customer service!

left a message for Ken to get back to me and got a call the same day, very courteous and attentive. great customer service. thanks.

Very friendly, Very respectful, let alone reliable. I?d recommend Herb Gordon Subaru in a blink. I?ve recommended the dealership left and right ever since.

Everyone was very easy to deal with and attentive to the smallest details. They made the buying experience smooth and hassle-free. Mo, sales rep, was extremely helpful from the beginning to the end of the car buying process

Debbie Colt – Professional, Knowledgeable and Patient! This was our third Subaru, but we had lots of questions. She listened to our wants and needs and located the vehicle that was “just right.” Debbie is a wealth of information and has working knowledge of all Subaru models and years. She patiently listened to our long list of operational questions and taught us how to get the most out of a 2023 Crosstrek. You are a Six-star asset! Thank you. Thank you. Thank you! Lloyd & Joan

BTW, if you're looking to purchase a Subaru in DC's MD 'burbs, I'll gladly volunteer that salesman David Vo and closer Marc Dorfman at Herb Gordon Subaru near Burtonsville, MD made our recent purchase of a 2025 Subaru Outback Limited a pleasant experience, smooth and efficient, including provision of ample information but no pressure regarding add-ons or extended warranties. David went out of his way to ensure that a particular dealer-installed option that was the only thing not already in the vehicle was in stock and installed while we were finishing the purchase. Kudos all around, including Kevin Singh and his service department for getting that option installed quickly. Stan Hall

We had the pleasure of working with Debbie Colt at Subaru in Silver Spring. Her knowledge of the vehicles, her patience with us and her dedication to thoroughly understanding our wants and needs, made our car buying experience excellent! She truly goes above and beyond for her customers and trust me when I say, you will be so thankful you chose her to do business with. Thank you Debbie for having such a caring heart and for truly appreciating our business. We will send all of our family and friends your way!

Debbie Colt made my experience with purchasing my new car was easy peasy!!!!! She was so knowledgeable with all aspects of sale from beginning to the fina sale. I will recommend Debbie to all my family and friends.