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Lou Sobh Kia

(1,412 reviews)
Visit Lou Sobh Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2021 state dealer award
View 5 awards
2021 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (470) 297-6988 (470) 297-6988
Used (470) 297-6970 (470) 297-6970
Service (470) 297-6972 (470) 297-6972

Inventory

See all 335 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2019.
Welcome to Lou Sobh Kia! We are thrilled to share our brand-new facility vehicle expertise and passion with everyone throughout Cumming Alpharetta and Atlanta GA. If you or your family is in the market for a new or used Kia service or financing then Lou Sobh Kia is the place to be! Our team is comprised of some of the most skilled and knowledgeable employees in the business and they can't wait to show you a VIP experience. At Lou Sobh Kia you'll always be number one!
Check out all our outstanding reviews!!!

Service center

Phone number (470) 297-6972

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,412 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Kia from DealerRater.

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Everyone was very attentive and the process was very

Everyone was very attentive and the process was very smooth. My family and I are returning clients. We enjoy doing business with this dealership. Working with Zorro was great.

Everyone was very attentive and the process was very

Everyone was very attentive and the process was very smooth. My family and I are returning clients. We enjoy doing business with this dealership. Working with Zorro was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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professional, attentive, fair and pleasant.

professional, attentive, fair and pleasant. Never words I would normally associate with a car dealership. It was the best car buying experience we have ever had.

professional, attentive, fair and pleasant.

professional, attentive, fair and pleasant. Never words I would normally associate with a car dealership. It was the best car buying experience we have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The service was great and the waiting time was not long;

The service was great and the waiting time was not long; as soon as I got there, they told me what was going to be done and everything was crystal clear.

The service was great and the waiting time was not long;

The service was great and the waiting time was not long; as soon as I got there, they told me what was going to be done and everything was crystal clear.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Professional, knowledgeable.

Professional, knowledgeable. All about customer service. On time no trickery. Honest. Don't feel like you are being taken for a ride.

Professional, knowledgeable.

Professional, knowledgeable. All about customer service. On time no trickery. Honest. Don't feel like you are being taken for a ride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They were willing to negotiate, understanding of my

They were willing to negotiate, understanding of my financial situation, friendly, and easy to work with.

They were willing to negotiate, understanding of my

They were willing to negotiate, understanding of my financial situation, friendly, and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very long with little and inaccurate communication

Very long with little and inaccurate communication Regarding needing brakes and unknown recall items taken

Very long with little and inaccurate communication

Very long with little and inaccurate communication Regarding needing brakes and unknown recall items taken

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service team is always respectful!

The service team is always respectful! I have been a service customer for years even-though there is a KIA dealership closer to me!

The service team is always respectful!

The service team is always respectful! I have been a service customer for years even-though there is a KIA dealership closer to me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Walked in and was entered in within 5 minutes.

Walked in and was entered in within 5 minutes. Estimated time for service was 1 1/2 to 2 hours, but I was out in 45 minutes. Even gave the car a bath before sending me on my way.

Walked in and was entered in within 5 minutes.

Walked in and was entered in within 5 minutes. Estimated time for service was 1 1/2 to 2 hours, but I was out in 45 minutes. Even gave the car a bath before sending me on my way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They are professional and courteous and get the job done

They are professional and courteous and get the job done in a timely manner. I really appreciate the shuttle to work while it’s getting worked on.

They are professional and courteous and get the job done

They are professional and courteous and get the job done in a timely manner. I really appreciate the shuttle to work while it’s getting worked on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service for my oil change need improvement on car

Great service for my oil change need improvement on car vacuuming for customers. My Rep very good service rep.

Great service for my oil change need improvement on car

Great service for my oil change need improvement on car vacuuming for customers. My Rep very good service rep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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