Reviews
Excellent
I would highly recommend Jordan Smith n mall of georgia mini to everyone I know simply because Jordan Smith went above n beyond the call of duty to talk to me about what I liked n disliked about cars n then on the very first car he showed me, it had everything I was looking for n it happened to be a Mini Cooper S which I had always wanted, Jordan n the rest of dealership did everything they could to help me get the car I wanted, they were polite, respectful n Awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cherokee 21, we are thrilled to hear that Jordan went above and beyond to make sure you got exactly what you wanted in your new MINI. It is truly a team effort here at Mall of GA. We hope that you are enjoying your new MINI! Motor On!
Our best buying experience ever!
I can't say enough about how well our experience at MOG MINI has been. From our first contact online to our buying experience and service. They truly care about their MINI owners and understand our obsession with the brand. Sales and service check on us regularly, hold MINI events for owners and support our local MINI groups. They are even helpful in the Youification of your MINI. Tilli is actually having a JCW tuning kit installed today!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ms. Price, thank you so much for the review! We are so happy to see that you are enjoying your time with Tilli the MINI and taking her on so many fun adventures. Things are about to get even more exciting now that she will have her JCW bluetooth exhaust. We know you are going to love it. Thank you so much for your support and being part of our Mall of GA MINI Family! Motor On!
Great Experience with Car Purchase!
This is probably the first time when a car purchase was actually a pleasure. Jordan asked the right questions and showed us exactly what we wanted. Many times, our mind wavered and we inquired about other cars and he patiently answered all our questions. He was attentive towards what we were looking for and helped us quickly narrow down to the car we wanted without wasting any time. Thank you Jordan for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bhoom, thank you for the great review! Thanks for letting us know how patient Jordan was in helping to find the perfect new vehicle for you. We know you are going to love it! Thanks for choosing Mall of GA MINI!
Excellent! Was able to help us accomplish our goal.
Victor was able to express our desire for a different vehicle and how we wanted to reach a specific monthly payment. The sales manager and finance team was able to help us reach that goal. Their help with this is greatly appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
avwong69, thanks so much for the review! We are so glad to hear that Victor was able to help you find a new vehicle while staying in your specific monthly payments. We hope you are loving your new car! Thanks for choosing Mall of GA MINI!
Jordan Smith provided personal and professional service
We enjoyed working with Jordan Smith. He promptly replied to inquiry emails and was welcoming when we arrived at the dealership. He was professional and curteous and we felt that he treated us fairly when negotiating our new car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
NPWolfe, thank you so much for the review! We are thrilled to hear that Jordan was prompt and courteous during the entire process. We hope that you are loving your new car. On behalf of Jordan and the entire team, thank you for choosing Mall of GA MINI and welcome to the Mall of GA family!
Leased a new MINI
Cody Thomas was just great. In what turned out to be a five month process, I never once thought that I was with the stereotypical car salesman. Cody was always energetic, friendly, and personable. Cody stayed in touch, was always willing to talk, answer some question, or find out what I requested that he didn't know. Cody understood my financial situation, I am a teacher, and continually worked to find what would work for me. I never felt pressured. I cannot say enough about Cody, he is the reason I leased my MINI from Mall of Georgia MINI. Paul Kemme was the finance manager we worked with after our deal was done . Paul, like Cody, was very friendly and personable. Paul also was not the typical stereotype you think of with a car dealership. Even though it was late at night and Paul had been there all day, he patiently guided us through all the paperwork, answering our questions and advising us based on his experience.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
pvalentino, thanks so much for the review! We are so glad to hear that Cody was able to work with you throughout the last few months to make sure that you got exactly what you wanted in your new MINI while still keeping within your financial limits. On behalf of Cody, Paul and the rest of the team here at Mall of GA MINI, thank you for choosing us and welcome to the Mall of GA MINI family!
Excellent service and sales
Great set of sales folks. Went out of the way to find me a Mini Countryman All4 S model with a hard top. The price looks fair and gave a good Kelley blue book value for my trade-in. Thanks Tyler
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
VijayM, thanks so much for the review! We are so happy to hear that Tyler was able to find you the exact MINI that you wanted! We know you are going to love it!
Sweet!!!
We stopped by the Mall of Georgia MINI to take a look around and look into the possibility of trading my car in for a MINI. My current vehicle had 80K miles on it so I did not expect the numbers to work out. WOW! What a SWEET surprise working with Cody Thomas and Kalee McKenna! No pressure, honest conversation and we came out with a deal that I was completely comfortable with. I am so happy to be back in the MINI family. 1 week later and I am loving my new MINI!! Special thanks for the little MINI for my grandson too! I would work with this awesome team again in a heartbeat! They actually made this process a fun afternoon! Hands down BEST car buying experience ever!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Debey, thanks so much for the great review and welcome back to the MINI family! We are so happy to hear that Cody and Kalee were able to make it happen for you. We know you will continue to love your new MINI ! Motor On!
Mini purchase
Mark Wilson did an outstanding jab for my wife and I purchasing a mini clubman as a toad. Very knowledgeable and helpful. We will really enjoy pulling this car behind our RV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Timothy! We look forward to hearing about all of the adventures you and your family have with your RV and your new Clubman! We are so happy to hear that Mark was able to make the dream come true for you!
A great car buying experience!
I recently purchased a traded-in 4Runner from Mall of Georgia Mini and I had a great experience dealing with them. I first noticed the 4Runner on AutoTrader and immediately called the dealership where the receptionist transferred me to Milton. I asked if I could drive over from Spartanburg SC and test drive the 4Runner and Milton gave me several choices of times the next day that they could show me the vehicle. When I arrived, Milton introduced himself and after a few minutes of small talk, he introduced me to Patrick who showed me the car in detail and rode with me on a test drive. Patrick was great to work with and very personable and tried to answer all of my questions and the few that he couldn’t, he found someone in the service center that could. Once I decided I would like to purchase the car, I noticed there was no pushiness with coming up with a price. Patrick explained that they do not work off of commission so he did not feel pressured to push a price on me because he gets paid a certain amount for every car he sells regardless of the price. Once the price was agreed upon, I was introduced to Paul to finish the paperwork. Paul was very nice as well and with him, it was just a matter of signing a few forms while he explained what forms I was going to need when I returned to South Carolina to register my car there since I was buying out of state. While I did not go to the Mall of Georgia Mini to purchase one of their new cars, my overall used car buying experience with them was great and I would not hesitate to purchase a car from them in the future should I see something on their lot that I am interested in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome review! We are so glad to read about your experience working with Patrick to buy your new 4Runner! We love our out of state customers and try our very best to make sure that the process is goes smoothly. We know that you are going to love your new 4Runner! On behalf of Patrick, Milton and Pa ul, thanks for choosing Mall of GA MINI!