Christi Hubler Chevrolet

Due a miscommunication total on my part I was a total jerk . Again totally on my part . But they were completely professional and did a great job . Did everything and still treated me with the respect I totally didn’t deserve. GREAT JOB

Engaged in MULTIPLE forms of deception, including the use of GM's Military Appreciation Allowance to RAISE the asking price of their vehicle. Nothing says how much they appreciate our military service members than raising the price of the vehicle and trying to convince a disabled veteran they're actually giving you a better deal. Online Offer: MSRP $43,425 - Dealer Online Discount $4,000 = Purchase Price $39,425 + tax/title/license/doc fee First, I asked for $1,000 off their online price. Salesperson Brian Stellwag told me he could get me $997 off. I signed agreeing I would purchase that day for $997 off their online price, not including any other incentives for which I may qualify, plus tax/title/license/doc fee. Offer #1: MSRP $43,425 - Dealer Online Discount $4,000 - Additional Dealer Discount $997 = Purchase Price $37,428 + tax/title/license/doc fee When they prepared the actual offer, there was no mention of the $997 off. When I inquired about it, they told me they removed a "dealer addendum" valued at $995 that is not included in the MSRP or online price. Essentially, they agreed to remove an expense that was not initially disclosed and pretended they were lowering the price of the vehicle by nearly $1,000. In all actuality they didn't change the vehicle price. Offer #2: MSRP $43,425 - Dealer Discount $4,005 = Purchase Price $39,420 + tax/title/license/doc fee When they learned I was eligible for the $1,000 Military Appreciation Allowance, they reworked the offer, opting to tell me the out the door price, which was lower than their original offer. When I worked it out, they had actually RAISED the price of their vehicle. Offer #3: MSRP $43,425 - Dealer Discount $3,588 - Military Appreciation Allowance $1,000 = Purchase Price $38,837 + tax/title/license/doc fee Ultimately the Sales Manager and General Manager both began texting me. The Sales Manager called me the wrong name... They reworked the offer AGAIN, this time they finally agreed to honor their online price AND give me the Military Appreciation Allowance. Offer #4 MSRP $43,425 - Dealer Online Discount $4,000 - Military Appreciation Allowance $1,000 = Purchase Price $38,425 + tax/title/license/doc fee They then tried using high pressure sales techniques saying "keep in mind, this is a today offer only." Never mind the fact that's literally their online discount price and the Military Appreciation Allowance doesn't expire for another two weeks. They also tried gaslighting me by again telling me they wouldn't charge me the $955 Addendum, therefore I was actually getting "an additional $1,000 off." They also very condescendingly went on to say "I gave you EXACTLY what you asked for," when in fact they know they hadn't. I will be filing a formal complaint with the Indiana Secretary of State's Auto Dealer Services Division in the coming days.

amy walks was very helpful and very professional.definitely will be back. all at cristina hubler Chevrolet were very respectful and helpful with my son and my needs. answered all are questions.great group of people. 5 stars.

The salesman my mom seen was rude and when they have deals he asked if we read the stipulations and I did but it says there was only one thing about negative equity that’s it and it was a waste of time when the internet guys said he could help and really they can just to get ppl in the door false advertisement

The on-line help (Kerry), sales (Matt) & Darien (finance) were very helpful. These three made the process easy and fast. Plus they were all very friendly and professional. I would recommend this small town dealership to anyone.

On line help from Kerry Lohorn and sales representitive Matt Moss made our purchased easy. We recommend this dealership and Matt to anyone. Good experience.

My buying experience and the car was great but the after service was worthless. First I was promised that car had a second key, ask several times an finally after year got a key that someone else did not want. They tried to charge me but John wrote that off. At purchase time I had been told I would be given a rear tail light and was not. By this time(year) my other tail light was cracked. Told them just to glue it until I could replace them(service manager said right one had already been glued). Keep in mind that I was suppose to be given one. They tried to charge me $130 for this crappy glue job that was a joke. I refused to pay for key and one glued tail light. Still cost me $65. At this time I also wanted a tire repaired(came in on donut). It could not be repaired, so was going to have to buy a new one. Well if you replace one on front you replace other side too. These tires had 25000 miles on them. I would not buy tires there even though I had $100 replacement. At 2 tire stores I was told the rear tires were not in good condition either. I called John several times on business phone and left message that all tires needed replaced. Also I left 3 messages on his cell phone. I am now at 32000 miles have never heard a word from him. Called the Contenental company on my Contiprocontact tires, a 60000 mile tire. Was told I had to contact dealer for dealer warranty because I was 2nd owner. When I had talked to John on that one day his comment was I always replace tires before use is out. So do I but not 25000 or 30000. I am told that on all wheel drive you have to replace all. As of today I have one rear tire repaired twice because rubber is thin. First was a staple, today a nail. I love my Trax so far but after this service I am not impressed with the dealership. I will not buy again. If I did not have a service contract on oil changes I would not go back unless warranty issue. Am I a troubled customer? Yes, but was not one until I could not get a yes or no on this tire problem. I need the rear tires replaced but like other people money is tight. I gave on the payment amount not expecting to have any repair bills for quite some time. My Trax had 11000 miles when I bought. Again I am an angry customer after my second tire repair on tires that were no good to begin with.

Been servived 3 times each timee something else wrong.now losing oil.not leaking or burning.friend said they may of tinkered with 2 weeks ago at service work.went bought new ford wont buy there again.friend thinks pvc valve and said how different places can make it go out

Matt was excellent. Got me a great deal and no hassle. Thanks for the great experience! I will drive there for all my needs. Great staff. Thanks again

I cannot express enough how awesome they are. EVERY SINGLE ONE OF THEM. Top dollar on our trade. Saved the car back a few days so we could make time to go that far (almost a hour away). James is by far the best salesmen we have ever done business with. The 2nd in line manager was also freaking awesome. 100% stellar experience and we will be back to see them again.