Reviews
Write a reviewAlways a Great Experience..
Courtesy, speed of service, knowledge, waiting area is comfortable. The whole process was just smooth and easy. Very efficient. Everyone is very friendly also. Nice way to start the day, actually.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Chris! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Volkswagen of Moon Township again! Sincerely, Francis Tusa | Service Manager
Good Service
Everything was handled professionally & promptly I did not have to wait long to get a response Facility was clean people where respectable.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your marvelous feedback, Ricardo. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Francis Tusa | Service Manager
Great service
Salesman was extremally knowledgeable about the Volkswagen line and very easy to work with. He went out of his way to make sure we were happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Neil Schuetz | General Manager
50,000 mile Service
Employees were very friendly. Showroom was well lit and had plenty of seating and I was able to look around while my car was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Neil Schuetz | General Manager
Warranty repair
Very friendly and out going staff. Knowledgeable as far as what the repairs entailed. Very clean and organized. Would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for your wonderful review of Volkswagen of Moon Township and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Neil Schuetz | General Manager
Great experience
I was searching for a used jetta and this was the dealership that had the most for me to look at. The salesperson, Nik, who helped me was very friendly and helpful. He went out of his way to help me and make sure I found a great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Neil Schuetz | General Manager
Great buying experience
The whole team made my new car purchase easy and transparent. They walked me through the many tech options on the vehicle. I will be going back to this dealership in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nick, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Neil Schuetz | General Manager
A positive car experience every time!
Liked the ease of getting an appointment and the friendliness of the dealership. Most importantly women are treated with respect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Janet, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Brad Pavlik | General Manager
Excellent and efficient
The ease of communication. Overall the experience was awesome. In and out with a new car in less than an hour and a more than fair value on my trade-in
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us Mark! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brad Pavlik | General Manager
The Perfect Buy
Excellent and informative customer experience. Sales rep (Marilou Gault) went the extra mile and was incredibly personable. We enjoyed the experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
At Volkswagen of Moon Township, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Brad Pavlik | General Manager