Reviews
Although not purchasing my 2020 kia Sorento at Billion
Although not purchasing my 2020 kia Sorento at Billion they have always given me fast friendly service when I need it. Explained all work that needed done and charged a reasonable price.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome, cheerful, caring service.
Awesome, cheerful, caring service. The visit was for recall work, but I mentioned some sounds from my radio that concerned me. My radio now sounds better! Alllllll free.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We worked with Keagan on our 2014 Kia Sorento.
We worked with Keagan on our 2014 Kia Sorento. He helped us to get an engine replacement. He was very quick to respond, worked very hard for us and suggested a loaner car. We were very happy with the level of service we received. You is a great asset to Billion Kia!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kierron and Josh were great through the whole process.
Kierron and Josh were great through the whole process. Never felt pressured to buy. They listened to my concerns and helped me understand what I was getting. This is the 3rd vehicle I have bought from Kierron, he has always been great. First time working with Josh, would recommend to him anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I got the KIA k4 with them and the service was really
I got the KIA k4 with them and the service was really great. We couldn’t have the adds-on as a deal but overall satisfied. I Hope it’ll be always like that!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had a serious miss, they found it and fixed the
Had a serious miss, they found it and fixed the problem, I trust them with my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service & excellent work.
Great service & excellent work. Keegan & Kerin were awesome to work with! Very professional & easy to work with. Would recommend Billion to friends & family.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I met Ryan Jenn and we went over what vehicles I wanted
I met Ryan Jenn and we went over what vehicles I wanted to see & test drive. We had great conversations from the beginning. I had a great car buying experience that did not take up too much time. I am very pleased with the new KIA Sorento I bought! Thank you Ryan! You were great to work with! Deb from West Branch, IA
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a superb experience with the recent service
I had a superb experience with the recent service appointment for my Kia. I was greeted by name as soon as I entered the garage, and the technician was very helpful into only regarding the actual technical side of the services, but he helped me find a secure space to store my purse so I could go for a walk during the appointment. I was given an accurate estimate of the time needed for the repair work, and the explanation at the end was respectful and to my level of understanding. I will be happy to return to this Kia dealership in the future, and I won’t hesitate to recommend it to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service!
Great service! Definitely very friendly. Would definitely recommend other people to get their service done with them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase