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Ken Ganley Subaru North Olmsted

(3,998 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (440) 588-2085 (440) 588-2085
Used (440) 588-2086 (440) 588-2086
Service (440) 249-6264 (440) 249-6264

Reviews

(3,998 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru North Olmsted from DealerRater.

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Woody is a friendly guy and knowledgeable about the

Woody is a friendly guy and knowledgeable about the vehicles. Low pressure sales. Would buy from him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We're glad Woody was able to help. We appreciate your 5-star review!

I have always enjoyed working with your Volkswagen Sales

I have always enjoyed working with your Volkswagen Sales Team, everyone but especially Ben Strohl - I have now leased at least 3 vehicles with him. Nice dealership overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for continuing to choose us to do business with. We appreciate your kind words about Ben. Thank you for your 5-star review!

Ganley Subaru provided a comfortable and easy buying

Ganley Subaru provided a comfortable and easy buying experience. No pressure sales, huge inventory, easy buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We were happy to help! Thank you for your business and your review!

We really appreciated Roger’s sales style.

We really appreciated Roger’s sales style. We had a great experience overall with Ken Ganley

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a great experience with us. Thank you for your business and your review!

This was the easiest car process and met all of our

This was the easiest car process and met all of our expectations!! The team did a fantastic job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words. We appreciate your 5-star review!

Roger was great.

Roger was great. He listened to my needs and my timetable to buy. He provided the information on the vehicle and answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Roger and your review. We appreciate it.

Terrible terrible worst decision of my life was changing

Terrible terrible worst decision of my life was changing cars. Scammers and don’t care about their customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Unfortunately, your response was incredibly vague so we cannot help you. If you would like to discuss a possible purchase you made with us, feel free to reach out to us at 440-734-2000. Thank you.

This is our 4th Hyundai & 3 of them from West Imports.

This is our 4th Hyundai & 3 of them from West Imports. The sales & service people are great to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for continuing to choose us to do business with. We appreciate it and your review!

I was treated very well by everyone I came in contact

I was treated very well by everyone I came in contact with at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate your business.

Everybody there was super nice things went smooth vehicle

Everybody there was super nice things went smooth vehicle is better than I expected I had a good experience so far

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're glad you had a great experience with us!