Reviews
Write a reviewThe entire process was outstanding!
The entire process was outstanding! The staff of Chad Potter the GM, Renze of sales and Amen for finance were so very easy to work with and were so professional! It made buying my new Miata an awesome experience! Renze even took extra time to get me completely comfortable with the car!🚗
The entire process was outstanding!
The entire process was outstanding! The staff of Chad Potter the GM, Renze of sales and Amen for finance were so very easy to work with and were so professional! It made buying my new Miata an awesome experience! Renze even took extra time to get me completely comfortable with the car!🚗
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
Dayton provided great customer service from A to Z. Everything happened the way he said it would. I'll be back for the next service my Mazda3 needs!
Great Customer Service
Dayton provided great customer service from A to Z. Everything happened the way he said it would. I'll be back for the next service my Mazda3 needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing Service Experience!
We brought our 2019 CX5 to this dealership for service, when our Catalytic Converter was stolen. Due to supply chain issues, it was going to take months to get the parts from Japan. Herzog-Meirer, provided us with a 2021 CX5 to drive, on loan, while we waited for the repair to be completed. Our service rep, Dayton was great – keeping us updated on our car's progress. We highly recommend this dealership to any Mazda owners, looking to service their car in the Portland area. We have other Mazda dealers closer to our home location, but Herzog-Meirer, is worth driving a little further for the service that they provide!
Amazing Service Experience!
We brought our 2019 CX5 to this dealership for service, when our Catalytic Converter was stolen. Due to supply chain issues, it was going to take months to get the parts from Japan. Herzog-Meirer, provided us with a 2021 CX5 to drive, on loan, while we waited for the repair to be completed. Our service rep, Dayton was great – keeping us updated on our car's progress. We highly recommend this dealership to any Mazda owners, looking to service their car in the Portland area. We have other Mazda dealers closer to our home location, but Herzog-Meirer, is worth driving a little further for the service that they provide!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Another great service experience
I was able to get my car in quickly due to a last minute cancellation-also, the service team was very thorough and I appreciate the video inspection. My service advisor, Greg, was super responsive and helped me prioritize the recommended service items.
Another great service experience
I was able to get my car in quickly due to a last minute cancellation-also, the service team was very thorough and I appreciate the video inspection. My service advisor, Greg, was super responsive and helped me prioritize the recommended service items.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Not your average dealership.
After a couple of weeks of negotiations, Carmen was able to get me the deal that I wanted. She is tough, but fair, and a pleasure to work with. I highly recommend Herzog-Meier for your next car purchase.
Not your average dealership.
After a couple of weeks of negotiations, Carmen was able to get me the deal that I wanted. She is tough, but fair, and a pleasure to work with. I highly recommend Herzog-Meier for your next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
100,000 mile service
Service representative was outstanding. He was very knowledgeable and explained things in detail. The vehicle I had them service had over 100,000 miles on it. I expect a lot more miles ahead.
100,000 mile service
Service representative was outstanding. He was very knowledgeable and explained things in detail. The vehicle I had them service had over 100,000 miles on it. I expect a lot more miles ahead.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick and straightforward
I was in a hurry to get into a new car, and Mazda was the best available option. Quick and straightforward process through the Costco auto program.
Quick and straightforward
I was in a hurry to get into a new car, and Mazda was the best available option. Quick and straightforward process through the Costco auto program.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Go see Herzog-Meier, Adrian and Enrique
Completely wonderful experience from Adrian the salesman who deserves a raise to Enrique the finance man who explained everything completely. Would and will recommend to everyone I know.
Go see Herzog-Meier, Adrian and Enrique
Completely wonderful experience from Adrian the salesman who deserves a raise to Enrique the finance man who explained everything completely. Would and will recommend to everyone I know.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer focused service - I will be back.
Friendly and efficent. Warm welcome with a clear, concise explantion of services, timing, and what to expect. Loved the video tour/status of my car. Easy checkout and payment. I will be back.
Great customer focused service - I will be back.
Friendly and efficent. Warm welcome with a clear, concise explantion of services, timing, and what to expect. Loved the video tour/status of my car. Easy checkout and payment. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Resourceful Sales
Carmen quickly found me a car that would suit my needs from a brief phone call and had it waiting for us when we arrived. We were on the fence comparing two cars and she was super helpful, patient and resourceful in helping us find a great car and made the buying process easy.
Resourceful Sales
Carmen quickly found me a car that would suit my needs from a brief phone call and had it waiting for us when we arrived. We were on the fence comparing two cars and she was super helpful, patient and resourceful in helping us find a great car and made the buying process easy.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase