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Chuck Anderson Ford

(1,472 reviews)
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(1,472 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chuck Anderson Ford from DealerRater.

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Knowledgeable, fair, and I enjoy our friendship.

Knowledgeable, fair, and I enjoy our friendship. The service department is easy to work with.

Knowledgeable, fair, and I enjoy our friendship.

Knowledgeable, fair, and I enjoy our friendship. The service department is easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everyone we dealt with at this dealership (specifically

Everyone we dealt with at this dealership (specifically Paul Palmer!) were friendly and super helpful. They got our truck fixed faster than any other dealership I've ever dealt with!

Everyone we dealt with at this dealership (specifically

Everyone we dealt with at this dealership (specifically Paul Palmer!) were friendly and super helpful. They got our truck fixed faster than any other dealership I've ever dealt with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback on your recent visit to our service deparment! We look forward to serving you again in the future!

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No pressure salesperson.

No pressure salesperson. Purchase was quick and efficient. Had the vehicle i wanted and I was taking it home in a few hours.

No pressure salesperson.

No pressure salesperson. Purchase was quick and efficient. Had the vehicle i wanted and I was taking it home in a few hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback on your recent purchase! We appreciate your business and look forward to serving you again in the future!

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Both Mike and Myles were helpful and knowledgeable about

Both Mike and Myles were helpful and knowledgeable about the vehicle we were looking at. Would not hesitate to deal with either person in the future.

Both Mike and Myles were helpful and knowledgeable about

Both Mike and Myles were helpful and knowledgeable about the vehicle we were looking at. Would not hesitate to deal with either person in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback on your recent purchase! We appreciate your business and look forward to serving you again in the future!

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Quick, friendly and efficient.

Quick, friendly and efficient. Easy to make the service appointment. Only negative is I don’t like the surcharge for using a credit card. Especially my Ford credit card. Please price your services to be able to absorb credit card fees. If I have a major repair I’d have to consider finding a dealer that. Doesn’t charge these fees.

Quick, friendly and efficient.

Quick, friendly and efficient. Easy to make the service appointment. Only negative is I don’t like the surcharge for using a credit card. Especially my Ford credit card. Please price your services to be able to absorb credit card fees. If I have a major repair I’d have to consider finding a dealer that. Doesn’t charge these fees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback on your recent service. Most dealers in the area do processing fee splits like we do. There are NO processing fees if you pay with cash, check or debit card; hopefully that helps you in the future!

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Every thing went smooth purchased my hehicle and out the

Every thing went smooth purchased my hehicle and out the door I went. Full tank of gas and everything

Every thing went smooth purchased my hehicle and out the

Every thing went smooth purchased my hehicle and out the door I went. Full tank of gas and everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback! We're glad to have met or exceeded your expectations!

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Helpful and diligent.

Helpful and diligent. Everyone at the dealership was very friendly to my wife and i. I would definitely refer a family member or friend to Chuck Anderson Ford.

Helpful and diligent.

Helpful and diligent. Everyone at the dealership was very friendly to my wife and i. I would definitely refer a family member or friend to Chuck Anderson Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure meeting you guys! We look forward to serving you again in the future!

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Nick did a great job helping us out on my truck repair

Nick did a great job helping us out on my truck repair and keeping me informed on what was going on. My son was using my truck while I was out of town and we had a problem with the power steering unit, Nick was a great help.

Nick did a great job helping us out on my truck repair

Nick did a great job helping us out on my truck repair and keeping me informed on what was going on. My son was using my truck while I was out of town and we had a problem with the power steering unit, Nick was a great help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John thanks for the great feedback on your recent visit to our service department! We're glad to have gotten your kiddo back on the road!

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Good service and great people will be back for sure the

Good service and great people will be back for sure the staff are super nice

Good service and great people will be back for sure the

Good service and great people will be back for sure the staff are super nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the greatfeedback! We appreciate your business and look forward to seeing you next time!

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Started service right on time The service was completed

Started service right on time The service was completed quickly. Nice customer waiting area complete with good tasting coffee.

Started service right on time The service was completed

Started service right on time The service was completed quickly. Nice customer waiting area complete with good tasting coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback on your visit to our service department!

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