Reviews
Five Stars!
Nick and Derek were awesome. Everyone we dealt with, walked by, signed with: complete professionalism and friendliness! Best car buying experience I've ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Raymond, we loved reading this review! Happy customers are our aim, and it appears Nick and Derek really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best regards, Ryan Coe, GM, rcoe@foxmotors.com
Customer experience
I liked the communication the best. I received text messages and emails so we were very informed with everything. Also everyone was very friendly and made us feel comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos, Nina. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Thanks again, Ryan Coe, GM, rcoe@foxmotors.com
Repair / Recall
it took less time than the estimated repair. The people were very courteous. The restroom and waiting areas were clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nadine, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Ryan Coe, GM, rcoe@foxmotors.com
Friendly and competent
All service technicians were friendly and seemed competent. Communication was clear and work completed on time. Only issue is that waiting area is very small.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronald, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Ryan Coe, GM, rcoe@foxmotors.com
Service great but 2016 car has a problem stalling
The personnel were great and could not have been nicer. On the other hand I was very disappointed that I could not get an answer as to why my car gets times where it hesitates and won't go after coming to a stop.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Ryan Coe, GM, rcoe@foxmotors.com
Great service
Pressure free and they had no issues with test driving multiple cars even though covid19 sanitization was required-they were willing to do the extra work to make sure I was making the correct purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership, Matthew. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Ryan Coe, GM, rcoe@foxmotors.com
Great Experience
Haley was great. She listened to us, called back right away with answers and made the whole experience stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Kelly! We're glad to have Haley on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Ryan Coe, GM, rcoe@foxmotors.com
Oil change
I had a great and speedy service for the oil change and inspection. I did have a funny thing happen though, the service agent came into the waiting room and i was in the service office area when he called my name. i only heard Michael called not my last name clearly and a older man said he was Michael and they asked him that the rear wiper had to be replaced and did he want the car wash also. He said yes to both. I knew my rear wiper was not working quite right. So i followed the service agent into the bay area and went straight to my vehicle parked in the bay getting worked on. I told him and the others there, that the Outback needed the new rear wiper unit was mine. I told the agent that i did want the rear wiper replaced and the car washed. He made sure that the paperwork had my name on it and was for the right vehicle. They took care of the possible error.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review, Michael. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best regards, Ryan Coe, GM, rcoe@foxmotors.com
Car Purchase Experience
Was an extremely effortless process from start to finish. Ended up with exactly the car I wanted and was never uncomfortable at any point. All my questions were answered thoroughly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind Regards, Ryan Coe, GM, rcoe@foxmotors.com
Helpful people
I wasn't sure where to go for service, so I parked my Outback in a line (wrong One) and asked at the desk. The person said they would take care of everything -- even moving the car into the correct lane.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Ann! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Ryan Coe, GM, rcoe@foxmotors.com