Reviews
I dealt with Matt and Taylor both.
I dealt with Matt and Taylor both. This is my second new Highlander I have bought in Waterville. They are both very friendly, nice and very knowledgeable. I would definitely go back there again.
I dealt with Matt and Taylor both.
I dealt with Matt and Taylor both. This is my second new Highlander I have bought in Waterville. They are both very friendly, nice and very knowledgeable. I would definitely go back there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a great experience and love the 2025 Tacoma!
What a great experience and love the 2025 Tacoma! Matt is so easy to work with and the entire team makes you feel like your family! Thank you for making it sp easy to buy a new truck at a price that works for my budget! Highly recommend Matt Loubier and Central Maine Toyota!
What a great experience and love the 2025 Tacoma!
What a great experience and love the 2025 Tacoma! Matt is so easy to work with and the entire team makes you feel like your family! Thank you for making it sp easy to buy a new truck at a price that works for my budget! Highly recommend Matt Loubier and Central Maine Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommend Matt Loubier at Central Maine Toyota.
Highly recommend Matt Loubier at Central Maine Toyota. Highly professional, knowledgeable, and patient! I never felt any pressure and he helped us with a great deal on a new 2024 Toyota Tundra. Thanks, Matt!
Highly recommend Matt Loubier at Central Maine Toyota.
Highly recommend Matt Loubier at Central Maine Toyota. Highly professional, knowledgeable, and patient! I never felt any pressure and he helped us with a great deal on a new 2024 Toyota Tundra. Thanks, Matt!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Mother was in the market for a new ride.
My Mother was in the market for a new ride. She purchased a Rav 4 from Bob Van Gordon and he was great to work with, very efficient! Took the time to listen to my mother and made her feel very comfortable. He was fair and exceptionally kind. Would definitely recommend!!
My Mother was in the market for a new ride.
My Mother was in the market for a new ride. She purchased a Rav 4 from Bob Van Gordon and he was great to work with, very efficient! Took the time to listen to my mother and made her feel very comfortable. He was fair and exceptionally kind. Would definitely recommend!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t expect good service if your car you bought here is
Don’t expect good service if your car you bought here is older than ten years old. I’ve been abandoned and told they can not fix my 16 year old Yaris. Asked on last service if my car needed anything for inspection. Needed tires. Ordered tires. On installing, car was deemed uninspectable and unrepairable. A bit dubious. Think Toyota does not want to work on their cars older than ten years old. Mine is a gem and has been well maintained. Don’t believe what they are telling me. I am not an idiot. I know cars.
Don’t expect good service if your car you bought here is
Don’t expect good service if your car you bought here is older than ten years old. I’ve been abandoned and told they can not fix my 16 year old Yaris. Asked on last service if my car needed anything for inspection. Needed tires. Ordered tires. On installing, car was deemed uninspectable and unrepairable. A bit dubious. Think Toyota does not want to work on their cars older than ten years old. Mine is a gem and has been well maintained. Don’t believe what they are telling me. I am not an idiot. I know cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
My husband and I bought our Rav 4 with Bob’s help.
My husband and I bought our Rav 4 with Bob’s help. We cannot thank Bob enough for his help, made the experience less daunting. He was very pleasant, easy to talk too made us both feel comfortable. Thank you Bob for everything. 😊
My husband and I bought our Rav 4 with Bob’s help.
My husband and I bought our Rav 4 with Bob’s help. We cannot thank Bob enough for his help, made the experience less daunting. He was very pleasant, easy to talk too made us both feel comfortable. Thank you Bob for everything. 😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot begin to express our concerns about the 32 day
We cannot begin to express our concerns about the 32 day turnaround time before our vehicle was even looked at! Don’t be fooled folks that your vehicle will be serviced promptly, or that it won’t sit for 32 days before being looked at! Even worse, when we went to pick up our vehicle, the problem still existed!
We cannot begin to express our concerns about the 32 day
We cannot begin to express our concerns about the 32 day turnaround time before our vehicle was even looked at! Don’t be fooled folks that your vehicle will be serviced promptly, or that it won’t sit for 32 days before being looked at! Even worse, when we went to pick up our vehicle, the problem still existed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ryan was great, we haggled over the price for a few days
Ryan was great, we haggled over the price for a few days and he was very quick to get back to me each time I emailed him. When I went to the dealership it was just a few hours and I was on my way home in my new truck. Great people to work with.
Ryan was great, we haggled over the price for a few days
Ryan was great, we haggled over the price for a few days and he was very quick to get back to me each time I emailed him. When I went to the dealership it was just a few hours and I was on my way home in my new truck. Great people to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I worked with Bob Van Gorden.
I worked with Bob Van Gorden. He asked questions to help me narrow my options, and was a great advocate throughout the process. Bob is knowledgeable and efficient.
I worked with Bob Van Gorden.
I worked with Bob Van Gorden. He asked questions to help me narrow my options, and was a great advocate throughout the process. Bob is knowledgeable and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Bought my tacoma from Bob Van Gorden.
Bought my tacoma from Bob Van Gorden. Best salesman I have ever worked with for sure. No pressure and very knowledgeable. He actually made the car buying experience a pleasure, not a stressful event. This is the only review I have ever posted , so that says something. Thanks Bob! I will be back
Bought my tacoma from Bob Van Gorden.
Bought my tacoma from Bob Van Gorden. Best salesman I have ever worked with for sure. No pressure and very knowledgeable. He actually made the car buying experience a pleasure, not a stressful event. This is the only review I have ever posted , so that says something. Thanks Bob! I will be back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car