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Tonkin Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30am
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00pm–6:00pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very positive experience with Tonkin Subaru

Sales Rep. Gary LaVine was very helpful and professional in our search for a late model Outback and got us into a slightly used 2021 model while meeting our price limit. Gary has continued to assist us with the installation of additional equipment. He has been a pleasure to work with as has everyone at Tonkin Subaru.

Very positive experience with Tonkin Subaru

Sales Rep. Gary LaVine was very helpful and professional in our search for a late model Outback and got us into a slightly used 2021 model while meeting our price limit. Gary has continued to assist us with the installation of additional equipment. He has been a pleasure to work with as has everyone at Tonkin Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible experience

Absolutely do not recommend going to this location for service/repairs. I had to bring my car in a second time for a recall repair because the first time they said my car wasn’t affected. Months later and still getting notices to fix the recall, I find out that my car was in fact affected. My problem is with the customer service aspect. Both times I’ve come in they’ve been extremely rude in their tone! Not friendly at all in a position of customer service. Gave them one star because I wasn’t allowed to leave 0

Horrible experience

Absolutely do not recommend going to this location for service/repairs. I had to bring my car in a second time for a recall repair because the first time they said my car wasn’t affected. Months later and still getting notices to fix the recall, I find out that my car was in fact affected. My problem is with the customer service aspect. Both times I’ve come in they’ve been extremely rude in their tone! Not friendly at all in a position of customer service. Gave them one star because I wasn’t allowed to leave 0

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience with Tonkin Subaru

I just purchased a 2021 Crosstrek and had a very positive experience. Gary L was very knowledgeable about the Subaru’s, he answered all of my questions, and I am very happy with my purchase.

Great experience with Tonkin Subaru

I just purchased a 2021 Crosstrek and had a very positive experience. Gary L was very knowledgeable about the Subaru’s, he answered all of my questions, and I am very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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New Car Purchase

My wife and I were in the market for a new car. The staff at Tonkin Subaru was highly knowledgable and fulfilled everything we were looking for in a new car. We drove away with a new car and great satisfaction with the buying experience. Highly recommended!

New Car Purchase

My wife and I were in the market for a new car. The staff at Tonkin Subaru was highly knowledgable and fulfilled everything we were looking for in a new car. We drove away with a new car and great satisfaction with the buying experience. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

This was a great experience. Everyone was so friendly and helpful. Respected my time and needs. Special shout our to Steve Ross. No stress in this transaction. Almost did not buy another Subaru because of my experience with Portland dealers. Tonkin was fantastic, and changed by impressions. Will be driving here for service as well. Highly recommend.

Great Dealership

This was a great experience. Everyone was so friendly and helpful. Respected my time and needs. Special shout our to Steve Ross. No stress in this transaction. Almost did not buy another Subaru because of my experience with Portland dealers. Tonkin was fantastic, and changed by impressions. Will be driving here for service as well. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tonkin Service was great!

Jorge was very knowledgeable and a great help. Good service, fair price! I would buy there again next time I am in the market for a newer Subaru.

Tonkin Service was great!

Jorge was very knowledgeable and a great help. Good service, fair price! I would buy there again next time I am in the market for a newer Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Made it easy.

Our son bought a new car from Tonkin and was very pleased. So, we live over a hundred miles away and didn't want to make several trips to The Dalles to 'shop'. Based on our son's recommendation we picked the car out online, made the deal online, and, one trip to Tonkin, did the paperwork, took an instructional drive, and drove the new car home. Very good experience. Salesman, Jayme, was great.

Made it easy.

Our son bought a new car from Tonkin and was very pleased. So, we live over a hundred miles away and didn't want to make several trips to The Dalles to 'shop'. Based on our son's recommendation we picked the car out online, made the deal online, and, one trip to Tonkin, did the paperwork, took an instructional drive, and drove the new car home. Very good experience. Salesman, Jayme, was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast and Friendly

Fast and friendly, truly enjoyed working with Steve R. I got just the truck I wanted, no hassles. Would go back.

Fast and Friendly

Fast and friendly, truly enjoyed working with Steve R. I got just the truck I wanted, no hassles. Would go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Positive Experience

We had an extremely positive car buying experience with Tonkin Subaru and Bill C. Bill was helpful,friendly and had excellent follow through. We would definitely Bill and Tonkin to others.

Positive Experience

We had an extremely positive car buying experience with Tonkin Subaru and Bill C. Bill was helpful,friendly and had excellent follow through. We would definitely Bill and Tonkin to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Well Informed

Gary was a pleasure to work with,very patient and never slick or pushy! He was well informed about the cars I tried+ let me make my own decision. Thanks!

Well Informed

Gary was a pleasure to work with,very patient and never slick or pushy! He was well informed about the cars I tried+ let me make my own decision. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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