Reviews
Write a reviewThe sale of a fiesta st
Great people, greeted me with friendliness. Sale was smooth and they were willing to neogotiate with me on a fair price.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
rating
I traded a 2014 Toyota Rav 4 infor a 2015 Cadillac SRX, my husband wasn't satisfied of the quality of the vehicle and I try in less than 24hrs to get my vehicle back, but with NO LUCK, anxious to make the sale but to bad if you are not satisified, I would recommend, that if you are purchasing a used vehicle that you go to a TRUE dealership, do not go here
- Customer service 2.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad experience
When you advertise a car for sale online,don't hide the bad side behind.it's a big shame to let people drive hundreds of miles to find your car like a junk. Never trust you again
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best Experience Ever!
I've never had such a great experience! So worth the drive from Knoxville. I will be back for every car I purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy to hear that you had such a great experience at our dealership! We appreciate the drive you took from Knoxville, TN, and we will always do what we can to fulfill our client's needs! We hope to do business with you again! Enjoy your purchase!
Great Place
I purchased a vehicle here from Greg Gilbert.Greg has been in the business a long time and sure did show.He was so nice and helpful he made this experience so easy and enjoyable..I truly feel we have found our place to buy and we have for sure found the one salesman we will always come to when we need our next vehicle ..I can't say enough about Greg he was so good at his job and truly cared enough to help us get the payment we wanted on a vehicle we did not think we could afford,,So a BIG THANK YOU!!! To Greg Gilbert and Tim Short Auto Mall...Go See GREG GILBERT, you will be Glad you did....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Tracy, Greg is a great salesman. We greatly appreciate the kind words for both him and our dealership.
Brother Roy
Brother Roy made a great buying experience, the F&I man (sorry forget his name) was great as well...see them for your next purchase.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quality cars
They sell quality used cars but if you've got a trade in...good luck
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase