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JTR Automotive Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTR Automotive Group from DealerRater.

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I Resent Buying A Car From Here

The guy in office tells lies on the DMV. He stated that after your car passed inspection, u have to wait until paper tag expires.

I Resent Buying A Car From Here

The guy in office tells lies on the DMV. He stated that after your car passed inspection, u have to wait until paper tag expires.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Bad management

Only thing that's is decent about this place is the waiting area... No offense but they use to have a young crowd now it's a bunch of senior who doesn't kno anything and prices is beyond high for high mileage and beat up cars

Bad management

Only thing that's is decent about this place is the waiting area... No offense but they use to have a young crowd now it's a bunch of senior who doesn't kno anything and prices is beyond high for high mileage and beat up cars

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Pleasantly suprised

I was purchasing a new car after having new car all of my life. These people actually took the time out to explain every procedure. They communicated to me everything being done since my vehicle needed some work. I would certainly purchase and recommend them again.

Pleasantly suprised

I was purchasing a new car after having new car all of my life. These people actually took the time out to explain every procedure. They communicated to me everything being done since my vehicle needed some work. I would certainly purchase and recommend them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Junk cars high prices

Interest rate 24% percent and they don't get the cars fully Maryland state inspected they pay someone to get it pass cause they cheap

Junk cars high prices

Interest rate 24% percent and they don't get the cars fully Maryland state inspected they pay someone to get it pass cause they cheap

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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UNDER NEW MANAGEMENT

My sister and I purchased a vehcile from here not too long ago and since they have been under new management they have been great. Low prices and they do all they can do get the deal done asap.

UNDER NEW MANAGEMENT

My sister and I purchased a vehcile from here not too long ago and since they have been under new management they have been great. Low prices and they do all they can do get the deal done asap.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Worst Dealer

Sell Cars With No Titles, An Trick You. Lack In Communication. Don't Buy A Car From There. It's A lot Of Fraud Activities Going On.

Worst Dealer

Sell Cars With No Titles, An Trick You. Lack In Communication. Don't Buy A Car From There. It's A lot Of Fraud Activities Going On.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Worst dealership ever!

Don't be fooled by the nice looking cars! They're all a piece of crap. They bait you in and your car breakdown within days/hours. Took advantage of an old lady.

Worst dealership ever!

Don't be fooled by the nice looking cars! They're all a piece of crap. They bait you in and your car breakdown within days/hours. Took advantage of an old lady.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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