National Auto of Waldorf

O MG THIS IS THE WOREST, I MADE A BIG MISTAKE BY GOING THERE AND DRIVING OFF THERE LOT, WELL THE SALESPERSON ALEX HAS NOT RETURN MY CALLS , IT BEEN PASS A WEEK , I ASK HIM TO GET ME A PRINT OUT ON THE OIL CHANGE ETC, ALSO I INFORM THE CAR NEED TIRES,ROVERS, AND SENOR , NOW I AM DEALING WITH HIS MANGER RON THAT INFORM HE IS GOING TO HELP , I KNOW I CAN NOT GIVE THE CAR BACK,BUT I DONOT WANT TO BE AFAIRED TO DRIVE THE CAR BECAUSE THINGS NEED TO BE FIX , I AM SO DISAPPOINTED WITH THIS PLACE , ALL I ASK THAT SOME PLEASE RETURN CALL , LET ME KNOW IF THEY ARE GOING TO FIX THE CAR , IT'S BEEN 10XDAYS , I GUESS THEY ARE WAITING FOR THE 30XDAYS TO RUN OUT SO YOU DO NOT HAVE TO FIX THE CAR, YOU REALLY NEED SOME ONE TO CHECK THE CARS OUT BEFORE THEY LEAVE YOUR PARKING LOT THIS IS NOT GOOD CUSTMER SERVICE , I SHOULD BE HAPPY WITHA NEW CAR , I WOULD BE IF THE TIRES ROVERS, SENOR WAS DONE ... NOT GOOD , I WILL NEVER RECOMMEND UNLESS THINGS CHANGE FOR BETTER

The young salesman was very nice and helpful. When it came down to do numbers they added a 3 thousand dollar up charge for “recertification” that basically covered nothing. They just false advertise and add ridiculous fees for nothing.

Online ad was totally misleading FALSE ADVERTISING Lenny helped me he was cool.Test drive was cool. When it came time to negotiate they added 4-5k for taxes title and extra fees for some reason not sure why tax and title cost 4-5k extra but I wouldn’t trust the online ad prices very misleading. Ron was the one I talked to for pricing and it was terrible from 31.5k to 36k in person makes no sense.I’d rather take my money somewhere with honest pricing and reasonable negotiation. Don’t trust Ron. False advertising at its best.

DO NOT UNDER ANY CIRCUMSTANCES BUY ANY CAR OR TRUCK FROM THIS PLACE . AND IF YOU DO YOU WILL REGRET IT. BETTER YET JUST MOVE ON.

I would like to thank National Auto of Waldorf for the professional service I received when buying a car kudos to TJ a salesman there young and entergetic, professional alos kudos to the Manager David thank youll for making my experience comfortable.

Buyer beware!!!!! Completely dishonest. After the first couple of red flags, they "accidently" posted the wrong price online and "everything including radio, etc was covered under their warranty"-oh, actually it's not...I was still considering purchasing and giving them the benefit of the doubt. The entertainment and navigation system weren't working because it needed a security code. I was told they were taking it to the Honda dealership to see what could be done and they assuered me they would let me know as soon as they found out. I got a call the next morning saying they sold it to someone else but would love to have me come back in and look at other cars. When I spoke to the manager he said it was "first come, first serve". I thought me being there first and saying I wanted to purchase the car first meant I was "first come". I'm sure I dodged a bullet by not purchasing from them!

Jerry baugh sales person was excellent no hassle we told him what we wanted and we purchased vehicle will return if we ever need another vehicle

The salesman, Eddie, told me that the van was there and to come on over. Turned out to be classic "Bait and Switch" Shady Dealership

Such an awful dealership, do not use. All cars purchased from this dealer will break down the first week you drive them. SCAM ALERT Then when you want your car fixed with the warranty you purchased they tell you Powertrain warranty mean “power windows, power windshield wipers, power steering” they are clueless about what they are selling then curse you out hang up and do not return calls. Absolute waste of money they are a toxic used dealership ALOT WORSE THEN MOST

This place does not stand by their words or vehicles. They glued together the exhaust system, they used zip ties on the engine plates instead of bolts. They said they re did the breaks and they had not. Every bolt was either stripped of rusted. The list goes on and on. Then they work work with us to correct any of the things that said they were going to fix. DO NOT USE THIS DEALERSHIP. 5k later and we have no recourse due to MD laws. Don't trust the owners or Ben they are liars and talk outside of both sides of their mouth. Basically the double talk you. WORST EXPERIENCE EVER!