Reviews
Excellent service and prompt response.
Excellent service and prompt response. Will continue to make my dealership. Thank you Lynns subaru
Excellent service and prompt response.
Excellent service and prompt response. Will continue to make my dealership. Thank you Lynns subaru
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Lynnes Subaru a five-star review! We are happy to hear that our team was helpful and delivered excellent service.
I always feel confident that I will receive professional
I always feel confident that I will receive professional and competent service at Lynne’s Subaru. Special thanks to Aryana for her consistently friendly and able attention.
I always feel confident that I will receive professional
I always feel confident that I will receive professional and competent service at Lynne’s Subaru. Special thanks to Aryana for her consistently friendly and able attention.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Erika, we’re happy to hear you feel confident in our team’s service! We’ll pass your kind words along to Aryana. Looking forward to your next visit at Lynnes Subaru!
I have been taking my BRZ to Lynn’s for maintenance.
I have been taking my BRZ to Lynn’s for maintenance. Louis is extremely knowledgeable and helpful. I recommend both him and Robert wholeheartedly.
I have been taking my BRZ to Lynn’s for maintenance.
I have been taking my BRZ to Lynn’s for maintenance. Louis is extremely knowledgeable and helpful. I recommend both him and Robert wholeheartedly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your continued trust in our team! We'll be sure to pass your kind words along to Louis and Robert. We are grateful for your business and your support, and we hope to see you next time at Lynnes Subaru!
The teams is very friendly, customer caring,
The teams is very friendly, customer caring, knowledgeable and professional. I enjoy visiting their service department for maintenance.
The teams is very friendly, customer caring,
The teams is very friendly, customer caring, knowledgeable and professional. I enjoy visiting their service department for maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that you enjoy visiting the service department at Lynnes Subaru! Our team takes pride in providing friendly and professional care. Thank you for your kind words!
It was my first service visit every thing was done in a
It was my first service visit every thing was done in a timely mannerall so the Clark at the receptionist desk were very helpful and professional about all my needs, all so the waiting area was comfortable and had complementary coffee for customers.
It was my first service visit every thing was done in a
It was my first service visit every thing was done in a timely mannerall so the Clark at the receptionist desk were very helpful and professional about all my needs, all so the waiting area was comfortable and had complementary coffee for customers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stanley, we're delighted to hear that your first service visit at Lynnes Subaru was a positive experience! Our team is committed to providing timely and professional service, and it's great to know you enjoyed the comfortable waiting area. Thanks for sharing your feedback with us!
Polished salesman.
Polished salesman. Good cars. DO NOT EXPECT Help once you hand over check. Prepare to advocate for any follow up. Be careful that new car iit might be on E, when you leave. Disappointed !!!
Polished salesman.
Polished salesman. Good cars. DO NOT EXPECT Help once you hand over check. Prepare to advocate for any follow up. Be careful that new car iit might be on E, when you leave. Disappointed !!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate your feedback and are sorry your experience has declined post-purchase. I would like the opportunity to address any concerns directly and ensure you feel accommodated moving forward. Please feel free to reach out at your convenience if you're open to discussing this further. Thank you, Chris Cardona - General Sales Manager - (908) 574-1520
As usual excellent service at Lynne’s Subaru.
As usual excellent service at Lynne’s Subaru. Serviced my car right on time & customer service is the best. Would recommend Lynne’s to anyone.
As usual excellent service at Lynne’s Subaru.
As usual excellent service at Lynne’s Subaru. Serviced my car right on time & customer service is the best. Would recommend Lynne’s to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joan, thank you for recommending Lynnes Subaru! We're delighted to hear that our team provided excellent service and punctuality. We look forward to serving you again in the future!
Good work at Lynnes Subaru and especially Olga.
Good work at Lynnes Subaru and especially Olga. Made things fun and enjoyable to deal with as far as dealerships. Accommodated many things, such as, trade-in value, keeping price, and mostly given travel endeavors, expedited paper work. Good job, and thanks Olga. 🫠
Good work at Lynnes Subaru and especially Olga.
Good work at Lynnes Subaru and especially Olga. Made things fun and enjoyable to deal with as far as dealerships. Accommodated many things, such as, trade-in value, keeping price, and mostly given travel endeavors, expedited paper work. Good job, and thanks Olga. 🫠
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found a used car on their website I wanted to test drive.
Found a used car on their website I wanted to test drive. I went through the online process to schedule an appointment and received a call back in 5 to 10 minutes. We agreed to schedule an appointment at 1:30, in just over 1.5 hours. The Lynnes contact I spoke with said he would have the car ready when I arrived so I could test drive it. I arrive at 1:30, they sit me with a sales advisor, he takes my information (license etc.) and says "Let me get the car." After waiting 15 minutes I ask the two gentleman at the front desk for an update. I reconfirmed with them I had an appointment for 1:30 and had been there for 20 minutes already and the car was nowhere in sight. They called the sales advisor and told me the car was ready but was blocked in. I walked outside to check what was going on and the car was not blocked in the hood was up and they were using a jump box to get it started (they were not successful). Complete waste of my time not only did they make 0 attempt to get the car ready for my appointment, but they saw the need to lie to me regarding why it was not ready. You need to do better Lynnes Subaru, there is obviously no respect for customers at this dealership.
Found a used car on their website I wanted to test drive.
Found a used car on their website I wanted to test drive. I went through the online process to schedule an appointment and received a call back in 5 to 10 minutes. We agreed to schedule an appointment at 1:30, in just over 1.5 hours. The Lynnes contact I spoke with said he would have the car ready when I arrived so I could test drive it. I arrive at 1:30, they sit me with a sales advisor, he takes my information (license etc.) and says "Let me get the car." After waiting 15 minutes I ask the two gentleman at the front desk for an update. I reconfirmed with them I had an appointment for 1:30 and had been there for 20 minutes already and the car was nowhere in sight. They called the sales advisor and told me the car was ready but was blocked in. I walked outside to check what was going on and the car was not blocked in the hood was up and they were using a jump box to get it started (they were not successful). Complete waste of my time not only did they make 0 attempt to get the car ready for my appointment, but they saw the need to lie to me regarding why it was not ready. You need to do better Lynnes Subaru, there is obviously no respect for customers at this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Avoid - went to see a used 2024 outback - thousands of
Avoid - went to see a used 2024 outback - thousands of dollars in refurbishment fees on top of the advertised price plus double the normal deal charge for paperwork - the worst! Will be writing Subaru to help make sure these guys dont waste more peoples time - DONT WASTE YOUR TIME SHOPPING THEM!!
Avoid - went to see a used 2024 outback - thousands of
Avoid - went to see a used 2024 outback - thousands of dollars in refurbishment fees on top of the advertised price plus double the normal deal charge for paperwork - the worst! Will be writing Subaru to help make sure these guys dont waste more peoples time - DONT WASTE YOUR TIME SHOPPING THEM!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Steve, Our top priority here is customer satisfaction. I would like the chance to speak with you about your recent car-buying experience with our Sales Team. It would be much appreciated if you would kindly give me a call at a time that works best for you. Thank you, Jeff Falk, General Sales Manager (973) 329-2300