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Audi Freehold

(2,001 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–8:00pm 7:30am–8:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 11 awards
2020 national dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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Reviews

(2,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Freehold from DealerRater.

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From the greeter to my service writer John Lazzaro, Ray

From the greeter to my service writer John Lazzaro, Ray Catena Service never fails. The best in the business!!!

From the greeter to my service writer John Lazzaro, Ray

From the greeter to my service writer John Lazzaro, Ray Catena Service never fails. The best in the business!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Gabriel Maradiaga sold me my 2024 Q3.

Gabriel Maradiaga sold me my 2024 Q3. I have purchased many cars in the past and Gabriele is by far the best car salesman I have ever worked with. I hated buying cars. Gabriel changed that. He made it so easy. I would highly recommend him. He is patient, caring, and helpful.

Gabriel Maradiaga sold me my 2024 Q3.

Gabriel Maradiaga sold me my 2024 Q3. I have purchased many cars in the past and Gabriele is by far the best car salesman I have ever worked with. I hated buying cars. Gabriel changed that. He made it so easy. I would highly recommend him. He is patient, caring, and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great service as always.

Great service as always. Appreciate the loaner car very much. Emmanuel was very helpful. We onward three Audis.

Great service as always.

Great service as always. Appreciate the loaner car very much. Emmanuel was very helpful. We onward three Audis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brought car in on 6/12/25 to get a wheel repaired (curb

Brought car in on 6/12/25 to get a wheel repaired (curb rash). Manny was my service advisor who I have been using since I purchased the car. As usual, a 5 star performance by Manny and the dealership. Personable and knowledgeable people work there. Manny is a pleasure to work with and knows his stuff. When I purchased the car, Christian Lecerf was my sales contact. He was fantastic in every way possible. Also, I would like to recognize April Young and Paloma Rodriguez who have always been extremely helpful. Nothing but positive experiences, thus far. Highly recommend this dealership to buy, lease and service your vehicles.

Brought car in on 6/12/25 to get a wheel repaired (curb

Brought car in on 6/12/25 to get a wheel repaired (curb rash). Manny was my service advisor who I have been using since I purchased the car. As usual, a 5 star performance by Manny and the dealership. Personable and knowledgeable people work there. Manny is a pleasure to work with and knows his stuff. When I purchased the car, Christian Lecerf was my sales contact. He was fantastic in every way possible. Also, I would like to recognize April Young and Paloma Rodriguez who have always been extremely helpful. Nothing but positive experiences, thus far. Highly recommend this dealership to buy, lease and service your vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I really appreciate the care and kindness, and

I really appreciate the care and kindness, and professionalism that I received that Ray Katina I have had two Audi Q7’s in service there and always came above five star. I’d like to also acknowledge my service Peter S awesome always called me to let me know my truck was ready and kept me informed of all repairs. He was awesome, courteous, adorable, and pleasant. I would definitely refer this Ray Catina Freehold

I really appreciate the care and kindness, and

I really appreciate the care and kindness, and professionalism that I received that Ray Katina I have had two Audi Q7’s in service there and always came above five star. I’d like to also acknowledge my service Peter S awesome always called me to let me know my truck was ready and kept me informed of all repairs. He was awesome, courteous, adorable, and pleasant. I would definitely refer this Ray Catina Freehold

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Billy Hausmann was a tremendous help!

Billy Hausmann was a tremendous help! He was extremely knowledgeable and made me feel valued. He is very clearly dedicated to providing the pinnacle of customer service. I ask for him every time!

Billy Hausmann was a tremendous help!

Billy Hausmann was a tremendous help! He was extremely knowledgeable and made me feel valued. He is very clearly dedicated to providing the pinnacle of customer service. I ask for him every time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Been working with William Hausmann for years now at Audi

Been working with William Hausmann for years now at Audi and he has always been extremely kind and accommodating!! Whenever we need to get our car in for service he is attentive and quick to get us in. He takes great care of his clients and is able to get us a loaner car quickly in a pinch. Highly recommend working with him as he is an awesome advisor!!

Been working with William Hausmann for years now at Audi

Been working with William Hausmann for years now at Audi and he has always been extremely kind and accommodating!! Whenever we need to get our car in for service he is attentive and quick to get us in. He takes great care of his clients and is able to get us a loaner car quickly in a pinch. Highly recommend working with him as he is an awesome advisor!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Manny and the team are excellent.

Manny and the team are excellent. The very best Audi dealership. I travel from NYC to get my vehicle serviced. Always worth the drive.

Manny and the team are excellent.

Manny and the team are excellent. The very best Audi dealership. I travel from NYC to get my vehicle serviced. Always worth the drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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My service writer Phil Trocchia worked quickly and

My service writer Phil Trocchia worked quickly and efficiently for me. He is very knowledgeable and courteous and made me feel comfortable about my car being serviced. This dealership is outstanding and I really enjoy going there. The entire staff there make you feel right at home.

My service writer Phil Trocchia worked quickly and

My service writer Phil Trocchia worked quickly and efficiently for me. He is very knowledgeable and courteous and made me feel comfortable about my car being serviced. This dealership is outstanding and I really enjoy going there. The entire staff there make you feel right at home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The review is against Audi in general, not sure how much

The review is against Audi in general, not sure how much of that is dealership. The battery dies, most repairs not allowed to replace the battery, controlled by software programming required, battery cost lot more than other batteries, on top of that, Audi charges 207 dollars for battery test and around 230 dollars for software programing and installation.That is not free enterprise, nor awesome engineering,it is petty business, using design to lock in customers a bad way

The review is against Audi in general, not sure how much

The review is against Audi in general, not sure how much of that is dealership. The battery dies, most repairs not allowed to replace the battery, controlled by software programming required, battery cost lot more than other batteries, on top of that, Audi charges 207 dollars for battery test and around 230 dollars for software programing and installation.That is not free enterprise, nor awesome engineering,it is petty business, using design to lock in customers a bad way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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