Reviews
From the greeter to my service writer John Lazzaro, Ray
From the greeter to my service writer John Lazzaro, Ray Catena Service never fails. The best in the business!!!
From the greeter to my service writer John Lazzaro, Ray
From the greeter to my service writer John Lazzaro, Ray Catena Service never fails. The best in the business!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gabriel Maradiaga sold me my 2024 Q3.
Gabriel Maradiaga sold me my 2024 Q3. I have purchased many cars in the past and Gabriele is by far the best car salesman I have ever worked with. I hated buying cars. Gabriel changed that. He made it so easy. I would highly recommend him. He is patient, caring, and helpful.
Gabriel Maradiaga sold me my 2024 Q3.
Gabriel Maradiaga sold me my 2024 Q3. I have purchased many cars in the past and Gabriele is by far the best car salesman I have ever worked with. I hated buying cars. Gabriel changed that. He made it so easy. I would highly recommend him. He is patient, caring, and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service as always.
Great service as always. Appreciate the loaner car very much. Emmanuel was very helpful. We onward three Audis.
Great service as always.
Great service as always. Appreciate the loaner car very much. Emmanuel was very helpful. We onward three Audis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought car in on 6/12/25 to get a wheel repaired (curb
Brought car in on 6/12/25 to get a wheel repaired (curb rash). Manny was my service advisor who I have been using since I purchased the car. As usual, a 5 star performance by Manny and the dealership. Personable and knowledgeable people work there. Manny is a pleasure to work with and knows his stuff. When I purchased the car, Christian Lecerf was my sales contact. He was fantastic in every way possible. Also, I would like to recognize April Young and Paloma Rodriguez who have always been extremely helpful. Nothing but positive experiences, thus far. Highly recommend this dealership to buy, lease and service your vehicles.
Brought car in on 6/12/25 to get a wheel repaired (curb
Brought car in on 6/12/25 to get a wheel repaired (curb rash). Manny was my service advisor who I have been using since I purchased the car. As usual, a 5 star performance by Manny and the dealership. Personable and knowledgeable people work there. Manny is a pleasure to work with and knows his stuff. When I purchased the car, Christian Lecerf was my sales contact. He was fantastic in every way possible. Also, I would like to recognize April Young and Paloma Rodriguez who have always been extremely helpful. Nothing but positive experiences, thus far. Highly recommend this dealership to buy, lease and service your vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really appreciate the care and kindness, and
I really appreciate the care and kindness, and professionalism that I received that Ray Katina I have had two Audi Q7’s in service there and always came above five star. I’d like to also acknowledge my service Peter S awesome always called me to let me know my truck was ready and kept me informed of all repairs. He was awesome, courteous, adorable, and pleasant. I would definitely refer this Ray Catina Freehold
I really appreciate the care and kindness, and
I really appreciate the care and kindness, and professionalism that I received that Ray Katina I have had two Audi Q7’s in service there and always came above five star. I’d like to also acknowledge my service Peter S awesome always called me to let me know my truck was ready and kept me informed of all repairs. He was awesome, courteous, adorable, and pleasant. I would definitely refer this Ray Catina Freehold
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Billy Hausmann was a tremendous help!
Billy Hausmann was a tremendous help! He was extremely knowledgeable and made me feel valued. He is very clearly dedicated to providing the pinnacle of customer service. I ask for him every time!
Billy Hausmann was a tremendous help!
Billy Hausmann was a tremendous help! He was extremely knowledgeable and made me feel valued. He is very clearly dedicated to providing the pinnacle of customer service. I ask for him every time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Been working with William Hausmann for years now at Audi
Been working with William Hausmann for years now at Audi and he has always been extremely kind and accommodating!! Whenever we need to get our car in for service he is attentive and quick to get us in. He takes great care of his clients and is able to get us a loaner car quickly in a pinch. Highly recommend working with him as he is an awesome advisor!!
Been working with William Hausmann for years now at Audi
Been working with William Hausmann for years now at Audi and he has always been extremely kind and accommodating!! Whenever we need to get our car in for service he is attentive and quick to get us in. He takes great care of his clients and is able to get us a loaner car quickly in a pinch. Highly recommend working with him as he is an awesome advisor!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Manny and the team are excellent.
Manny and the team are excellent. The very best Audi dealership. I travel from NYC to get my vehicle serviced. Always worth the drive.
Manny and the team are excellent.
Manny and the team are excellent. The very best Audi dealership. I travel from NYC to get my vehicle serviced. Always worth the drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service writer Phil Trocchia worked quickly and
My service writer Phil Trocchia worked quickly and efficiently for me. He is very knowledgeable and courteous and made me feel comfortable about my car being serviced. This dealership is outstanding and I really enjoy going there. The entire staff there make you feel right at home.
My service writer Phil Trocchia worked quickly and
My service writer Phil Trocchia worked quickly and efficiently for me. He is very knowledgeable and courteous and made me feel comfortable about my car being serviced. This dealership is outstanding and I really enjoy going there. The entire staff there make you feel right at home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The review is against Audi in general, not sure how much
The review is against Audi in general, not sure how much of that is dealership. The battery dies, most repairs not allowed to replace the battery, controlled by software programming required, battery cost lot more than other batteries, on top of that, Audi charges 207 dollars for battery test and around 230 dollars for software programing and installation.That is not free enterprise, nor awesome engineering,it is petty business, using design to lock in customers a bad way
The review is against Audi in general, not sure how much
The review is against Audi in general, not sure how much of that is dealership. The battery dies, most repairs not allowed to replace the battery, controlled by software programming required, battery cost lot more than other batteries, on top of that, Audi charges 207 dollars for battery test and around 230 dollars for software programing and installation.That is not free enterprise, nor awesome engineering,it is petty business, using design to lock in customers a bad way
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase