West Herr Nissan of Lockport

Jen and her coworker were extremely helpful. They made the car by an experience a pleasure and kept me updated with everything as it occurred. Bravo.

The dealership is very customer friendly,knowledgeable, and the service department is very tech savvy. This is what I experienced on my most recent visit.

They were busy, but they took care of me anyway. Only waited for 15-20 to fix my issue

Nice and comfy place and friendly staff. Easy to work with and very professional and knowledgeable

John “Coach” Madden strikes again. Delivering a no hassle timely purchase in a time of need. My wife and I were visiting family in the area when I started to have some issues with my vehicle everything was covered under warranty and they got it taken care of in a very quick manner. However my wife and I felt it was time to upgrade to a newer used car. Only salesman that we trust is John. We had a bad deal with a dealer in our hometown in Texas. So we went to John who got us into a newer Ram with favorable terms. So if you are looking for a vehicle go to West Herr Nissan in Lockport and Ask for Coach. He will take care of you. Whenever we need a new vehicle we will travel the 1500 miles one way or another to have John sell us our new ride.

I love Erik & his amazing team! 3rd time coming to this location and I always get the best service! Love my 2025 Rogue! They make it so easy! They strive to find you what you really like! I’ll be back again!!

Outstanding service !!!! Erik went above and beyond to get me into a new to me vehicle that was within my budget. Everyone at the West Herr Nissan of Lockport dealership was friendly, kind and made me feel welcome. If you want an over the top amazing car buying experience I highly recommend you visit the team

John Madden was extremely helpful and put everything in place to deal with a tire issue with Rogue lease that happened to be minutes before closing on a Saturday. Joe in service was extremely efficient and helpful to get me safely back on the road. Each of them made my wife and I comfortable and treated us like "family"!

Great service and friendly personnel and willing to go the extra mile. Comfortable waiting room.

Excellent service, Had my Nissan Muranno in for oil change and tire rotation, inspection. Service is excellent at West Herr . Highly recommend. Joseph who took care of us was right on schedule knew everything needed to be done. So professional and very nice! Thank you very much!!