Reviews
I love Erik & his amazing team!
I love Erik & his amazing team! 3rd time coming to this location and I always get the best service! Love my 2025 Rogue! They make it so easy! They strive to find you what you really like! I’ll be back again!!
I love Erik & his amazing team!
I love Erik & his amazing team! 3rd time coming to this location and I always get the best service! Love my 2025 Rogue! They make it so easy! They strive to find you what you really like! I’ll be back again!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeanette, we are so pleased you enjoyed your visit to West Herr Nissan Of Lockport!
Outstanding service !
Outstanding service !!!! Erik went above and beyond to get me into a new to me vehicle that was within my budget. Everyone at the West Herr Nissan of Lockport dealership was friendly, kind and made me feel welcome. If you want an over the top amazing car buying experience I highly recommend you visit the team
Outstanding service !
Outstanding service !!!! Erik went above and beyond to get me into a new to me vehicle that was within my budget. Everyone at the West Herr Nissan of Lockport dealership was friendly, kind and made me feel welcome. If you want an over the top amazing car buying experience I highly recommend you visit the team
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John Madden was extremely helpful and put everything in
John Madden was extremely helpful and put everything in place to deal with a tire issue with Rogue lease that happened to be minutes before closing on a Saturday. Joe in service was extremely efficient and helpful to get me safely back on the road. Each of them made my wife and I comfortable and treated us like "family"!
John Madden was extremely helpful and put everything in
John Madden was extremely helpful and put everything in place to deal with a tire issue with Rogue lease that happened to be minutes before closing on a Saturday. Joe in service was extremely efficient and helpful to get me safely back on the road. Each of them made my wife and I comfortable and treated us like "family"!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and friendly personnel and willing to go
Great service and friendly personnel and willing to go the extra mile. Comfortable waiting room.
Great service and friendly personnel and willing to go
Great service and friendly personnel and willing to go the extra mile. Comfortable waiting room.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, Had my Nissan Muranno in for oil
Excellent service, Had my Nissan Muranno in for oil change and tire rotation, inspection. Service is excellent at West Herr . Highly recommend. Joseph who took care of us was right on schedule knew everything needed to be done. So professional and very nice! Thank you very much!!
Excellent service, Had my Nissan Muranno in for oil
Excellent service, Had my Nissan Muranno in for oil change and tire rotation, inspection. Service is excellent at West Herr . Highly recommend. Joseph who took care of us was right on schedule knew everything needed to be done. So professional and very nice! Thank you very much!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeanine, thank you for taking the time to leave a review for us at West Herr Nissan Of Lockport. We're happy we could meet your expectations!
Excellent sales personnel, excellent experience with the
Excellent sales personnel, excellent experience with the purchase of the car and the way we were taken care of
Excellent sales personnel, excellent experience with the
Excellent sales personnel, excellent experience with the purchase of the car and the way we were taken care of
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience.
Great experience. Very informative and helpful Made my husband and I feel comfortable and answered all my questions.
Great experience.
Great experience. Very informative and helpful Made my husband and I feel comfortable and answered all my questions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience Jenn was fabulous!
Great experience Jenn was fabulous!! Highly recommend them for your new car needs. Very professional and the service even helped with my trade. Great experience.
Great experience Jenn was fabulous!
Great experience Jenn was fabulous!! Highly recommend them for your new car needs. Very professional and the service even helped with my trade. Great experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant and very efficient in resolving all my vehicle
Pleasant and very efficient in resolving all my vehicle issues Work done in a timely manner
Pleasant and very efficient in resolving all my vehicle
Pleasant and very efficient in resolving all my vehicle issues Work done in a timely manner
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I love the dealership almost always on top of things
I love the dealership almost always on top of things until just recently needed parts for my car and they were ordered in June I asked about them one time maybe in July and 1 but not both parts were available then I got super busy with work and hadn't been able to contact them-I went for service yesterday and low and behold the parts are there however I was not notified?? kinda strange we're all busy so that doesn't work Other than that the dealership has been awesome
I love the dealership almost always on top of things
I love the dealership almost always on top of things until just recently needed parts for my car and they were ordered in June I asked about them one time maybe in July and 1 but not both parts were available then I got super busy with work and hadn't been able to contact them-I went for service yesterday and low and behold the parts are there however I was not notified?? kinda strange we're all busy so that doesn't work Other than that the dealership has been awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair