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The Mercedes-Benz Center at Keeler Motor Car Company

(56 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Mercedes-Benz Center at Keeler Motor Car Company from DealerRater.

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Great buying experience

Casper was a delight to do sales with. He was courteous, patient and persevered with us to the end. I highly recommend Casper as an excellent sales agent !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience.

Casper was awesome. Great experience. I would recommend utilizing him for anyone. Very user friendly. Very helpful and was easy to contact and kept me in the loop through the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Manager

Working with Paul was seedless and he was very responsive to my needs. I would definitely recommend him to anyone considering a purchase. We had very specific needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome

Casper was great to work with and I would highly recommend him for sales! Bernie is a gem when it comes to learning all about your new Benz. Thank you both!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mister

DJ and Beth were phenomenal. Enjoyed process. First Mercedes. Keeler is my dealer! Very easy and transparent process throughout. Highly recommend them to all of my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best experience ever!

Due to a car wreck in March, I had to buy a car. Once I narrowed it down to Mercedes GLA 250, I started shopping around. I did my homework as well as my daughter who is an engineer. I came across Keeler through my online searches. But I didn’t realize how important the reviews of dealerships are. It is true, there are dealerships who advertiser extremely lower prices to get you in but “that car” is no longer available. Casper Yim was my sales associate and I can not say enough good things about him. Due to the severity of my wreck, I chose Mercedes because of safety features period! Casper was very knowledge and explained in details the standard safety features as well as other safety options. Once I bought the car he went above and beyond his job description. He drove to Lenox where I signed all the papers and went to the Dept of Motor Vehicle to register the car. I am still dealing with injuries of my accident and he did not want me waiting in line. He even turned in my old tags bc I had not been able to get there yet. He then drove back and picked me, my daughter and her boyfriend up and took us back to Keeler to drive the car home. This was Casper’s day off!!! I am thrilled with my purchase of the 2016 GLA250, but haven’t stopped telling ppl about Casper’s professionalism, knowledge and personal care. Keeler has a new customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought new car

Lynn Larson did a great job!! She worked after hours and worked with us closely. We had to arrange funds and she was very flexible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience buying Mercedes at keeler

This was my first Mercedes car buying and I liked sales representative JZ who was very professional and knowledgeable. I did not feel any real pressure, and the whole process went smoothly. I definitely would recommend him to my friends who plan to buy a Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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16 GLE350

DJ worked closed to a year to find the right vehicle for me. Great guy to do business with. Highly recommend him to anyone looking for a Benz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase

I'm very happy with my purchase of my new Mercedes. My salesman, Mich, was very helpful in making my purchase much easier. Thanks again, Michun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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