Reviews
Not a Worthy Dealer for an Hour Drive(From
Not a Worthy Dealer for an Hour Drive(From Dallas/Plano/Frisco) I drove over an hour to buy a used car listed at $35,500. After some negotiation, we agreed on an out-the-door price of $37,250, which I accepted to save time and avoid the back-and-forth. The salesman said he’d get the paperwork ready, but came back five minutes later saying his “director” didn’t approve it. Trying to keep the deal alive, I offered $38,250 (listing price + TTL) — which any reputable dealer would normally accept. Instead, they came back with a demand for $40,500 total, including a higher APR through Honda financing, and told me it was take-it-or-leave-it. At that point, I walked out. The experience was rude, dishonest, and a complete waste of time. If you’re from the Dallas, Plano, or Frisco area, don’t bother driving all the way out here. They assume once you show up, they can change the price and you’ll cave. Totally not worth the drive.
Not a Worthy Dealer for an Hour Drive(From
Not a Worthy Dealer for an Hour Drive(From Dallas/Plano/Frisco) I drove over an hour to buy a used car listed at $35,500. After some negotiation, we agreed on an out-the-door price of $37,250, which I accepted to save time and avoid the back-and-forth. The salesman said he’d get the paperwork ready, but came back five minutes later saying his “director” didn’t approve it. Trying to keep the deal alive, I offered $38,250 (listing price + TTL) — which any reputable dealer would normally accept. Instead, they came back with a demand for $40,500 total, including a higher APR through Honda financing, and told me it was take-it-or-leave-it. At that point, I walked out. The experience was rude, dishonest, and a complete waste of time. If you’re from the Dallas, Plano, or Frisco area, don’t bother driving all the way out here. They assume once you show up, they can change the price and you’ll cave. Totally not worth the drive.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to hear that you are not satisfied with your recent visit and appreciate you taking the time to share your experience. It’s clear that you put in significant effort traveling to the dealership, and we understand how frustrating it can be when expectations are not met during the purchasing process. Your feedback regarding the negotiation and communication process is important, and we'd like the opportunity to better understand what occurred and how we might improve. Please reach out to Greg Besson, General Manager, at 817-696-4000 or Gbesson@hondaoffortworth.com so we can look into this further and address your concerns directly.
It's a pretty nice place.
It's a pretty nice place. I hand a nice time there. They are friendly
It's a pretty nice place.
It's a pretty nice place. I hand a nice time there. They are friendly
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad to hear you had a nice time and enjoyed the friendly atmosphere. We appreciate your feedback and look forward to welcoming you back in the future!
Worked with Ben for a used car purchase for my daughter.
Worked with Ben for a used car purchase for my daughter. He was very helpful, friendly and patient and made this a wonderful first car buying experience for my daughter.
Worked with Ben for a used car purchase for my daughter.
Worked with Ben for a used car purchase for my daughter. He was very helpful, friendly and patient and made this a wonderful first car buying experience for my daughter.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this heartwarming review! We're truly delighted that Ben helped make your daughter's first car buying experience so positive. Helping families find the right vehicle, especially for a first-time driver, is a responsibility we take seriously. Ben's helpful, friendly, and patient approach reflects the values we strive to maintain with every customer interaction. It's especially meaningful to hear that he made what can often be a stressful process into a wonderful experience for both you and your daughter. Thank you for trusting us with this important milestone, and we appreciate you taking the time to share your experience. We look forward to continuing to serve your family's automotive needs!
It was a very good experience no pressure in to buying
It was a very good experience no pressure in to buying all around great people
It was a very good experience no pressure in to buying
It was a very good experience no pressure in to buying all around great people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
They got me into the car I wanted and approved in no
They got me into the car I wanted and approved in no time. Tariq Omar, was the best salesman ever. I didn't feel pressured. He answered every question I had. Smooth experience. I will be sending people Tariq's way.
They got me into the car I wanted and approved in no
They got me into the car I wanted and approved in no time. Tariq Omar, was the best salesman ever. I didn't feel pressured. He answered every question I had. Smooth experience. I will be sending people Tariq's way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that Tariq provided you with such a smooth and pressure-free experience. It's great to know you found the car you wanted and that your questions were thoroughly answered. We truly appreciate your willingness to recommend Tariq to others. If you need anything else in the future, don’t hesitate to reach out! Enjoy your new car!
I sent at least 4 emails and none of them were returned.
I sent at least 4 emails and none of them were returned. They just kept sending me the canned emails asking if I was interested in a particular vehicle. Never talked specifics or asked for my phone number. Bad.
I sent at least 4 emails and none of them were returned.
I sent at least 4 emails and none of them were returned. They just kept sending me the canned emails asking if I was interested in a particular vehicle. Never talked specifics or asked for my phone number. Bad.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We sincerely apologize for your experience and the lack of communication regarding your emails. Your feedback is crucial, and we want to address this matter directly. Please contact Greg Besson, our General Manager, at 817-696-4000 or Gbesson@hondaoffortworth.com. He will be happy to assist you and ensure that your concerns are resolved. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our service.
after searching for a car for 3 weeks could not find what
after searching for a car for 3 weeks could not find what i was looking for and Honda of Fort Worth had exactly what i needed and wanted except for the color but it had it all and low miles which was very important to me. so, i bought it! the salesman Keiko was very helpful we went outside and looked at most of the cars i wanted but the only one that had exactly what i needed was white car which is the one color i do not favor. he answered all my questions and tried really hard to get my payments as low as possibly could. but at the end they got me what i needed and wanted and had patience with me due to looking for cars for weeks i was already frustrated when i got there but made me very happy leaving i rate my salesman and team past 10!!! Thank you, Keiko you are definitely the best salesman, i have ever came across in my whole car buying experiences ever you need a raise lol !!
after searching for a car for 3 weeks could not find what
after searching for a car for 3 weeks could not find what i was looking for and Honda of Fort Worth had exactly what i needed and wanted except for the color but it had it all and low miles which was very important to me. so, i bought it! the salesman Keiko was very helpful we went outside and looked at most of the cars i wanted but the only one that had exactly what i needed was white car which is the one color i do not favor. he answered all my questions and tried really hard to get my payments as low as possibly could. but at the end they got me what i needed and wanted and had patience with me due to looking for cars for weeks i was already frustrated when i got there but made me very happy leaving i rate my salesman and team past 10!!! Thank you, Keiko you are definitely the best salesman, i have ever came across in my whole car buying experiences ever you need a raise lol !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We’re thrilled to hear that we had exactly what you needed, even if the color wasn’t your first choice. It’s great to know that Keiko was so helpful and patient throughout the process, answering all your questions and working hard to get you the best payment options. Your high praise for him and our team means a lot, and we’ll make sure to pass along your compliments! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new car!
Tariq is am amazing dealer.
Tariq is am amazing dealer. He does everything within his power to put you in a vehicle. He is very kind. He will take your hand and walk you through the process. I highly recommend him. You won't stop buying from him. Thanks so much for all your help. You will forever be Blessed.
Tariq is am amazing dealer.
Tariq is am amazing dealer. He does everything within his power to put you in a vehicle. He is very kind. He will take your hand and walk you through the process. I highly recommend him. You won't stop buying from him. Thanks so much for all your help. You will forever be Blessed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Tariq. It’s great to know he made the process enjoyable and helped you find the right vehicle. We appreciate your recommendation and look forward to serving you again in the future. Safe travels in your new car!
Tariq is above and beyond on customer service and being
Tariq is above and beyond on customer service and being knowledgeable about Honda’s models. He even answered questions I had after we took our “like new” accord home. He helped make getting a new vehicle easier during what was a stressful time and my wife and I both appreciated his help.
Tariq is above and beyond on customer service and being
Tariq is above and beyond on customer service and being knowledgeable about Honda’s models. He even answered questions I had after we took our “like new” accord home. He helped make getting a new vehicle easier during what was a stressful time and my wife and I both appreciated his help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful feedback! We're thrilled to hear that Tariq provided you with exceptional customer service and was able to assist you even after your purchase. Making the process easier during a stressful time is exactly what we aim for, and it’s great to know that he helped you and your wife with your new Accord. We appreciate your support and look forward to serving you again in the future!
Just had a great experience.
Just had a great experience. This was my first time at this dealership an I am very impressed with Brady and all the staff. They were knowledgeable about the used car I was interested in, helped me learn more about the car, and made me feel as if I was their top priority. I did not feel pressured or pushed . The car looked as good as any new one on the lot. Thank you for your patience answering many questions. I highly recommend Fort Worth Honda! I did buy the car and it was a pleasurable experience.
Just had a great experience.
Just had a great experience. This was my first time at this dealership an I am very impressed with Brady and all the staff. They were knowledgeable about the used car I was interested in, helped me learn more about the car, and made me feel as if I was their top priority. I did not feel pressured or pushed . The car looked as good as any new one on the lot. Thank you for your patience answering many questions. I highly recommend Fort Worth Honda! I did buy the car and it was a pleasurable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that your first visit to our dealership was such a positive experience. It’s fantastic to know that Brady and the staff provided knowledgeable and attentive service without any pressure. We’re glad you found the car in excellent condition and that we could address all your questions. Your recommendation means a lot to us, and we’re delighted that you enjoyed the buying process. Thank you for choosing us!