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Lifted Trucks - Phoenix

(39 reviews)
Sales hours: 8:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed

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Reviews

(39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very overpriced for the quality of the trucks.

Very overpriced for the quality of the trucks. Crazy add on fees. Not family run like it used to be. Just buy a new vehicle and take it to the lift shop separately if you want. It’s cheaper that way.

Very overpriced for the quality of the trucks.

Very overpriced for the quality of the trucks. Crazy add on fees. Not family run like it used to be. Just buy a new vehicle and take it to the lift shop separately if you want. It’s cheaper that way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dustin was great and helped me with any and everything to

Dustin was great and helped me with any and everything to get my custom bronco to me quick. Appreciate it, Dustin! Will be back!

Dustin was great and helped me with any and everything to

Dustin was great and helped me with any and everything to get my custom bronco to me quick. Appreciate it, Dustin! Will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Avoid at all cost beginning to think they are running a

Avoid at all cost beginning to think they are running a chop shop can't get a title from them to even try to register the truck all I get is excuses saying no one but them know what to do

Avoid at all cost beginning to think they are running a

Avoid at all cost beginning to think they are running a chop shop can't get a title from them to even try to register the truck all I get is excuses saying no one but them know what to do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lifted Trucks should be avoid at all cost, if you don’t

Lifted Trucks should be avoid at all cost, if you don’t it will cost you a pretty penny when you drive off the lot! I’ve had to spend over $8000 on passing emissions and repairs to the transmission, timing chain, pcm, intake manifold, control arms, struts and oil leak! The warranty company has paid out over $11000! This was a truck that passed their 80 plus point vigorous inspection by certified mechanics. That’s a bunch of xx! And Tony, oh boy, what a piece of work! He claims he wants me to be a satisfied customer, but I haven’t heard back from him in months. Lifted Trucks is the worst nightmare of buying a used truck. I would have been better off buying one from a scrapyard. At least then I know I’m buying a piece of junk!

Lifted Trucks should be avoid at all cost, if you don’t

Lifted Trucks should be avoid at all cost, if you don’t it will cost you a pretty penny when you drive off the lot! I’ve had to spend over $8000 on passing emissions and repairs to the transmission, timing chain, pcm, intake manifold, control arms, struts and oil leak! The warranty company has paid out over $11000! This was a truck that passed their 80 plus point vigorous inspection by certified mechanics. That’s a bunch of xx! And Tony, oh boy, what a piece of work! He claims he wants me to be a satisfied customer, but I haven’t heard back from him in months. Lifted Trucks is the worst nightmare of buying a used truck. I would have been better off buying one from a scrapyard. At least then I know I’m buying a piece of junk!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a great experience at lifted trucks on Bell road.

Had a great experience at lifted trucks on Bell road.... Dustin was great very friendly and helpful...went above and beyond to get what we wanted... thanks again for all your help... definitely will be back

Had a great experience at lifted trucks on Bell road.

Had a great experience at lifted trucks on Bell road.... Dustin was great very friendly and helpful...went above and beyond to get what we wanted... thanks again for all your help... definitely will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not buy from this dealer!

Do not buy from this dealer! Lazy and incompetent. Have been dealing with a title issue for 4 months. Only out of state dealer I’ve ever worked with that will not send your paperwork to your local tag office. Of course they do not mention this either. Instead they just send your paperwork to the state of AZ. Had the truck shipped to the Huntsville location and due to AZ not communicating with Huntsville I got to sit around for 2 hours until the finance manager decided to show up. Worst experience I’ve ever had dealing with any dealership.

Do not buy from this dealer!

Do not buy from this dealer! Lazy and incompetent. Have been dealing with a title issue for 4 months. Only out of state dealer I’ve ever worked with that will not send your paperwork to your local tag office. Of course they do not mention this either. Instead they just send your paperwork to the state of AZ. Had the truck shipped to the Huntsville location and due to AZ not communicating with Huntsville I got to sit around for 2 hours until the finance manager decided to show up. Worst experience I’ve ever had dealing with any dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealer

Mark was really helpful and made everything fast and simple always made sure to have great customer service and kept me updated with any little change

Great dealer

Mark was really helpful and made everything fast and simple always made sure to have great customer service and kept me updated with any little change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Their Loss

I give this store zero stars! It wasn’t the salesman I was working with he was great! It was the manager, he had no respect for his elderly salesman that I was working with nor a profitable deal!

Their Loss

I give this store zero stars! It wasn’t the salesman I was working with he was great! It was the manager, he had no respect for his elderly salesman that I was working with nor a profitable deal!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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GO ELSEWARE

These guys completely dishonest. They do anything to make a a sale. They advertise one price, when it’s time to get the real numbers on paper, they switch them and all kind of other fees to make a bigger commission…. They then have the audacity to say “if we were to get you those numbers can we seal the deal”. Advertising a sales price of $250 less than what they put on paper, and charging $200 more than advertised for a doc fee. Oh and to top it off a detail/disinfectant fee of $895. The salesman was also completely clueless and wanted to charge me Arizona tax when I am not even registering it there, it was going to a destination almost 3000 miles away…. Loss my business, I’d rather pay an extra couple thousand to a dealer that is transparent, upfront and honest…. Anything to make an extra nickel….sickening

GO ELSEWARE

These guys completely dishonest. They do anything to make a a sale. They advertise one price, when it’s time to get the real numbers on paper, they switch them and all kind of other fees to make a bigger commission…. They then have the audacity to say “if we were to get you those numbers can we seal the deal”. Advertising a sales price of $250 less than what they put on paper, and charging $200 more than advertised for a doc fee. Oh and to top it off a detail/disinfectant fee of $895. The salesman was also completely clueless and wanted to charge me Arizona tax when I am not even registering it there, it was going to a destination almost 3000 miles away…. Loss my business, I’d rather pay an extra couple thousand to a dealer that is transparent, upfront and honest…. Anything to make an extra nickel….sickening

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Total scam ripoff company. Was sold out to equity

Traded new truck for a suburban that lifted trucks said they had very high quality but it was a toilet on wheels. Total scam company. Sold out to equity firm. Not small biz at all just a dirty used truck dealer. Very stinky also.

Total scam ripoff company. Was sold out to equity

Traded new truck for a suburban that lifted trucks said they had very high quality but it was a toilet on wheels. Total scam company. Sold out to equity firm. Not small biz at all just a dirty used truck dealer. Very stinky also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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