Reviews
I am writing to share my family's outstanding experience
I am writing to share my family's outstanding experience working with one of your sales representatives, Kehinde (Kenny) Adekoya. From the moment we walked into the dealership, Mr. Kenny stood out for his professionalism and calm, respectful approach. Unlike many car salesmen I’ve encountered, Mr. Kenny was never pushy. He focused on clearly showing us the value of the vehicle and took the time to guide us through the process with transparency and ease. We usually find car buying to be a stressful experience due to high-pressure tactics and, at times, a lack of honesty. However, Mr. Kenny completely changed that for us. This was by far the best car buying experience my family ever had, and we feel compelled to acknowledge his efforts. Because of his outstanding service, we will be recommending Mr. Kenny to friends, family, and colleagues at every opportunity. He is a true asset to your team and represents the Volkswagen brand with integrity and care. Thank you for employing such a dedicated and customer-focused professional. Sincerely, Albert B and family
I am writing to share my family's outstanding experience
I am writing to share my family's outstanding experience working with one of your sales representatives, Kehinde (Kenny) Adekoya. From the moment we walked into the dealership, Mr. Kenny stood out for his professionalism and calm, respectful approach. Unlike many car salesmen I’ve encountered, Mr. Kenny was never pushy. He focused on clearly showing us the value of the vehicle and took the time to guide us through the process with transparency and ease. We usually find car buying to be a stressful experience due to high-pressure tactics and, at times, a lack of honesty. However, Mr. Kenny completely changed that for us. This was by far the best car buying experience my family ever had, and we feel compelled to acknowledge his efforts. Because of his outstanding service, we will be recommending Mr. Kenny to friends, family, and colleagues at every opportunity. He is a true asset to your team and represents the Volkswagen brand with integrity and care. Thank you for employing such a dedicated and customer-focused professional. Sincerely, Albert B and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My wife and I have bought 2 cars from Hendricks in the
My wife and I have bought 2 cars from Hendricks in the past and we have always had a great experience. We purchase a very nice Atlas Cross Sport today and our wonderful and very knowledgeable sales guy Mr. Trinity Howell did an incredible job with assisting us with our new purchase. I will like to thank him again for his professionalism and amazing service. We will continue to be satisfied customers of Hendricks Volkswagen in the future.
My wife and I have bought 2 cars from Hendricks in the
My wife and I have bought 2 cars from Hendricks in the past and we have always had a great experience. We purchase a very nice Atlas Cross Sport today and our wonderful and very knowledgeable sales guy Mr. Trinity Howell did an incredible job with assisting us with our new purchase. I will like to thank him again for his professionalism and amazing service. We will continue to be satisfied customers of Hendricks Volkswagen in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mario & Dedra Collins, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!
Trinity was Awesome!
Trinity was Awesome! I told him the vehicle I wanted he kept me updated because I live out of town. He found me my vehicle ...he delivered! Hendricks team that I dealt with was professional and the process went smooth!
Trinity was Awesome!
Trinity was Awesome! I told him the vehicle I wanted he kept me updated because I live out of town. He found me my vehicle ...he delivered! Hendricks team that I dealt with was professional and the process went smooth!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
M.king, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco. Thank you, and have a fantastic day!
Trinity was an amazing car salesman from beginning to end
Trinity was an amazing car salesman from beginning to end and also Zach from finance made the whole process very smooth I couldn’t have asked for a better team
Trinity was an amazing car salesman from beginning to end
Trinity was an amazing car salesman from beginning to end and also Zach from finance made the whole process very smooth I couldn’t have asked for a better team
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kasha Conner, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
I love my Jetta GLI that George Strong sold me— ask for
I love my Jetta GLI that George Strong sold me— ask for George when you go in!
I love my Jetta GLI that George Strong sold me— ask for
I love my Jetta GLI that George Strong sold me— ask for George when you go in!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jordan, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
It was great experience working with Trinity.
It was great experience working with Trinity. He answered all of mine and my wife's questions and also accommodated based on our schedules. Would definitely recommend him to our family and friends if they have future needs.
It was great experience working with Trinity.
It was great experience working with Trinity. He answered all of mine and my wife's questions and also accommodated based on our schedules. Would definitely recommend him to our family and friends if they have future needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Aj, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
George Strong is the most knowledgeable Sales Advisor
George Strong is the most knowledgeable Sales Advisor that I have met. He is diligent and professional. If you are considering buying VW, go see George!
George Strong is the most knowledgeable Sales Advisor
George Strong is the most knowledgeable Sales Advisor that I have met. He is diligent and professional. If you are considering buying VW, go see George!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Paul Gregory, we're happy to hear you had such a positive experience with our team! We can't wait to see you again. Have a great day.
I enjoyed the enthusiasm that salesman Trinity had with
I enjoyed the enthusiasm that salesman Trinity had with us. Answered all of our questions regarding the 2 vehicles we were interested in and his knowledge about the vehicles was much appreciated. He didn’t pressure us and gave us ample time to discuss the purchase. I am loving my new vehicle and I enjoy this dealership as it remains committed to assisting its customers and lots of smiles and hello’s upon arriving every time. The only con is that I had not realized maintenance is now additional when as before, vehicles came with a maintenance for up to $30K. I also had not noticed the vehicle didn’t come with floor mats. Lastly, the interest rate had been incorrectly changed last minute and glad they confirmed so it could be corrected.
I enjoyed the enthusiasm that salesman Trinity had with
I enjoyed the enthusiasm that salesman Trinity had with us. Answered all of our questions regarding the 2 vehicles we were interested in and his knowledge about the vehicles was much appreciated. He didn’t pressure us and gave us ample time to discuss the purchase. I am loving my new vehicle and I enjoy this dealership as it remains committed to assisting its customers and lots of smiles and hello’s upon arriving every time. The only con is that I had not realized maintenance is now additional when as before, vehicles came with a maintenance for up to $30K. I also had not noticed the vehicle didn’t come with floor mats. Lastly, the interest rate had been incorrectly changed last minute and glad they confirmed so it could be corrected.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Abi M, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Sales: I visited this dealership and met with Todd in
Sales: I visited this dealership and met with Todd in sales. He was very helpful and had lots of knowledge of the car I was looking to buy. The car was basically new and it came with everything I was looking for. Todd made sure the car had everything ready for me to drive away with it. He had sent me videos of the car prior to me arriving to our appointment. I definitely recommend him to anyone!! Dealership: Clean, welcoming! This dealership has many cars for sure and different options. I just really had my eye on the new Jetta. The financial side: Josue the business manager helped me process my application. He worked his magic and I felt 100% heard about what I wanted to pay and where I was comfortable price point Super happy and I walked away with a new car and not feeling like I had to settle. I highly recommend this team! No push back, no gagging back and forth. Just the smoothest car purchasing experience I have ever had.
Sales: I visited this dealership and met with Todd in
Sales: I visited this dealership and met with Todd in sales. He was very helpful and had lots of knowledge of the car I was looking to buy. The car was basically new and it came with everything I was looking for. Todd made sure the car had everything ready for me to drive away with it. He had sent me videos of the car prior to me arriving to our appointment. I definitely recommend him to anyone!! Dealership: Clean, welcoming! This dealership has many cars for sure and different options. I just really had my eye on the new Jetta. The financial side: Josue the business manager helped me process my application. He worked his magic and I felt 100% heard about what I wanted to pay and where I was comfortable price point Super happy and I walked away with a new car and not feeling like I had to settle. I highly recommend this team! No push back, no gagging back and forth. Just the smoothest car purchasing experience I have ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jessica, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Please don't hesitate to reach out if there's anything additional we can do for you.
Trinity was extremely helpful- we showed up in the
Trinity was extremely helpful- we showed up in the evening with a baby and had limited time to discuss our preferences/options. Even though we had other cars we wanted to look at elsewhere, Trinity did such an amazing job showing us the benefits of the vehicle and we were able to close a deal quickly! Please hire more people like him!
Trinity was extremely helpful- we showed up in the
Trinity was extremely helpful- we showed up in the evening with a baby and had limited time to discuss our preferences/options. Even though we had other cars we wanted to look at elsewhere, Trinity did such an amazing job showing us the benefits of the vehicle and we were able to close a deal quickly! Please hire more people like him!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pamela, your wonderful feedback and rating mean a lot to us. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
