Reviews
Write a reviewBest Buying Experience and Customer Service Care
What a wonderful b u y i n g experience and family owned business! Kal, his Brother, and his Father were professional, friendly, and shared their expertise and wide knowledge of cars in a no pressued atmosphere! With such an amazing variety of selections, Kal's incredoble, intuitive knowlege of customer's lifestyle, wants, and needs makes the decision easy and matches the perfect vehicle to each customer! The prices are great and the service is impeccable! There's also a great mechanic on site who makes sure the cars or trucks are in perfect running condition!I bought the perfect car! If you need a vehicle, go see Kal and his family!
Best Buying Experience and Customer Service Care
What a wonderful b u y i n g experience and family owned business! Kal, his Brother, and his Father were professional, friendly, and shared their expertise and wide knowledge of cars in a no pressued atmosphere! With such an amazing variety of selections, Kal's incredoble, intuitive knowlege of customer's lifestyle, wants, and needs makes the decision easy and matches the perfect vehicle to each customer! The prices are great and the service is impeccable! There's also a great mechanic on site who makes sure the cars or trucks are in perfect running condition!I bought the perfect car! If you need a vehicle, go see Kal and his family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top Gear Motors responded quickly to all my questions.
Top Gear Motors responded quickly to all my questions. They were honest and fixed a small part on my car prior to purchase. It was a positive experience, and I would recommend them.
Top Gear Motors responded quickly to all my questions.
Top Gear Motors responded quickly to all my questions. They were honest and fixed a small part on my car prior to purchase. It was a positive experience, and I would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your honesty and help every step of our purchase. Highly recommend Top Gear Motors!
Looking for a used car
Arrived there just prior to closing time and was treated with no rush and listened to our needs for the purchase of a vehicle. We made a deal and I left with the vehicle
Looking for a used car
Arrived there just prior to closing time and was treated with no rush and listened to our needs for the purchase of a vehicle. We made a deal and I left with the vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying
Great experience finding a car that fit our needs. Would recommend to anyone. Great to deal with in the whole buying experience. Very helpful and easy to work with.
Great car buying
Great experience finding a car that fit our needs. Would recommend to anyone. Great to deal with in the whole buying experience. Very helpful and easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1996 Lincoln Town car
The best experience I ever had buying a car from this dealer very patient very helpful and transparent work with you to make you happy the number one rule keep the customer happy I will come back for another car later down in the future...Kal and sam thanks 👍
1996 Lincoln Town car
The best experience I ever had buying a car from this dealer very patient very helpful and transparent work with you to make you happy the number one rule keep the customer happy I will come back for another car later down in the future...Kal and sam thanks 👍
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best dealership in the area!
Great service, honest folks, great vehicles. I took a chance with them and traveled from New York and I have not one complaint. I highly recommend.
Best dealership in the area!
Great service, honest folks, great vehicles. I took a chance with them and traveled from New York and I have not one complaint. I highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Solid Experience
I was searching for a used truck and found it. I worked with Sam over the phone because I live a state away and he made the process convenient. The truck has some wear, but nothing unexpected from a vehicle over 10 years old. Overall a solid experience and a solid vehicle, I'd recommend Samand his team.
Solid Experience
I was searching for a used truck and found it. I worked with Sam over the phone because I live a state away and he made the process convenient. The truck has some wear, but nothing unexpected from a vehicle over 10 years old. Overall a solid experience and a solid vehicle, I'd recommend Samand his team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pushy on sale and lousy choices. Not very good. Could...
Pushy on sale and lousy choices. Not very good. Could work on customer service relations and how to actually sell a car without being pushy
Pushy on sale and lousy choices. Not very good. Could...
Pushy on sale and lousy choices. Not very good. Could work on customer service relations and how to actually sell a car without being pushy
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had us test drive a vehicle missing a headrest!
So rude and pushy from the jump. Tried to over value the late model vehicle more than 2k over bluebook but kept saying we'd work out the financials if the rest worked. Talked down to my wife and insinuated I was wasting his time. Was very sexist in the discussion about a purchase of a car FOR HER. Asked us to commit to buy a 20 year old car before even test driving... Implied we were looking to joyride?!? Car was missing important safety features like 2 passenger head rests. Wanted to argue and complain about other potential customers and was overly pushy and rude. Liked the vehicle but the sales person and lack of prep killed this if there was a deal to be made. Only rating cause the 5 stars they had made me vomit a little in my mouth... Probably one to avoid if you want a dealer that checks to make sure the seats are intact before trying to sell a car.
Had us test drive a vehicle missing a headrest!
So rude and pushy from the jump. Tried to over value the late model vehicle more than 2k over bluebook but kept saying we'd work out the financials if the rest worked. Talked down to my wife and insinuated I was wasting his time. Was very sexist in the discussion about a purchase of a car FOR HER. Asked us to commit to buy a 20 year old car before even test driving... Implied we were looking to joyride?!? Car was missing important safety features like 2 passenger head rests. Wanted to argue and complain about other potential customers and was overly pushy and rude. Liked the vehicle but the sales person and lack of prep killed this if there was a deal to be made. Only rating cause the 5 stars they had made me vomit a little in my mouth... Probably one to avoid if you want a dealer that checks to make sure the seats are intact before trying to sell a car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Would purchase from them again...
Purchased a Hyundai Santa Fe from them over the internet. Decided to fly to Dulles (nearby airport). Was able to make arrangements with Top Gear to pick me up at the airport and drive me back to Winchester where the Santa Fe was located. When i arrived the vehicle was what i expected. Purchased and drove it back home. Staff was friendly, knowledgable and courteous. Quite happy with the vehicle and would purchase from them again.
Would purchase from them again...
Purchased a Hyundai Santa Fe from them over the internet. Decided to fly to Dulles (nearby airport). Was able to make arrangements with Top Gear to pick me up at the airport and drive me back to Winchester where the Santa Fe was located. When i arrived the vehicle was what i expected. Purchased and drove it back home. Staff was friendly, knowledgable and courteous. Quite happy with the vehicle and would purchase from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase