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Midtown Kia

(3,902 reviews)
Visit Midtown Kia
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 982-2870 (866) 982-2870
Used (888) 830-9121 (888) 830-9121
Service (866) 526-3058 (866) 526-3058

Reviews

(3,902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midtown Kia from DealerRater.

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This dealership handled my car issue so professionally!

This dealership handled my car issue so professionally!!! I was not from around there and had to leave my car with them. They not only fixed my car, but stored it safely for well over a week, until I was able to make arrangements to travel back to retrieve it. Excellent customer service, and everyone I encountered had a smile on their face. They answered my questions and relayed valuable information.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Already completed not a good recommendation for.

Already completed not a good recommendation for. The kia midtown customer service not good........... Needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Working with Sydney was great.

Working with Sydney was great. She was able to get me into a great newer vehicle and made sure I got a solid amount on my trade. Definitely worth the drive from NWA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone at this dealership was attentive, competent, and

Everyone at this dealership was attentive, competent, and willing to go the extra mile. I appreciate my sales associate, Alyssa Stone as she was friendly, flexible, and honest. She did not want to just sell me a car, but she also respected my parameters for budgeting, type of car, and the demands of my life that requires me to do a lot of driving. She gave me several options based on my parameters as she wanted to ensure I made the best informed decision possible for my needs. She went above and beyond and I am very grateful for Alyssa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

John Was super helpful - bought a few vehicles from him

John Was super helpful - bought a few vehicles from him at 2 different locations throughout his career. One of the most upfront, honest, respectful, trustworthy people you could meet in life. He will be my car guy going forward no matter where he ends up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

He was helpful and answered my questions.

He was helpful and answered my questions. Very friendly guy. Kia was very timely. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Amazing service!

Amazing service! Patrick was Amazing, greeted us well! I would come back, thankyou midtown kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very good Very polite and considerate and made me feel

Very good Very polite and considerate and made me feel very comfortable. Appreciate being taken good care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

James goes out of his way to make sure that my

James goes out of his way to make sure that my appointment for service goes without problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience was great.

My experience was great. I was offered a ride back home but I opted to stay and wait in the workspace. While there I was able to work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.