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Marshall Chevrolet Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (51 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 6:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 6:30am–5:30pm
Tuesday 8:00am–6:00pm 6:30am–5:30pm
Wednesday 8:00am–6:00pm 6:30am–5:30pm
Thursday 8:00am–6:00pm 6:30am–5:30pm
Friday 8:00am–7:00pm 6:30am–5:30pm
Saturday 8:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Used truck shenanigans

Was trying to buy a used vehicle with them. Had someone local I trusted to test drive it on my behalf. Was told that it would be held until I could get there in the afternoon. but before I could drive the 60 minutes it was sold out from me. Will never deal with this dealer again.

Used truck shenanigans

Was trying to buy a used vehicle with them. Had someone local I trusted to test drive it on my behalf. Was told that it would be held until I could get there in the afternoon. but before I could drive the 60 minutes it was sold out from me. Will never deal with this dealer again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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New Buick Lacrosse

Once the decision was made to make a trade, everything went great.

New Buick Lacrosse

Once the decision was made to make a trade, everything went great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GMC Terrain

I have purchased a GMC in the past. Bill Erwin was the car salesmen then and I returned to him for assistance in finding another vehicle. I am enjoying the GMC Terrain.

GMC Terrain

I have purchased a GMC in the past. Bill Erwin was the car salesmen then and I returned to him for assistance in finding another vehicle. I am enjoying the GMC Terrain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ms gray

Always treat me great. Will continue going to this dealer

Ms gray

Always treat me great. Will continue going to this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review

Very friendly. And awesome to work with. No complaints!

Review

Very friendly. And awesome to work with. No complaints!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Dealership

Marshall has always taken great dare of my family. They recently even helped us with an issue with another dealer. They are kind and friendly and I will never buy another truck from anyone by them.

Best Dealership

Marshall has always taken great dare of my family. They recently even helped us with an issue with another dealer. They are kind and friendly and I will never buy another truck from anyone by them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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WORKER BEE

They are always friendly and very helpful. Gave me a quote on new tires. If they would wash my car every now and then it would be AWESOME!! :)

WORKER BEE

They are always friendly and very helpful. Gave me a quote on new tires. If they would wash my car every now and then it would be AWESOME!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mr. Patrick D. Shenberger

As I have said, the staff at Marshall Buick in Jerseyville are very friendly, very helpful. Pat

Mr. Patrick D. Shenberger

As I have said, the staff at Marshall Buick in Jerseyville are very friendly, very helpful. Pat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ratings

I came in for an oil change and have a recall taken care of. The staff are always friendly and they worked me in around my schedule , not theirs, I like that.

Ratings

I came in for an oil change and have a recall taken care of. The staff are always friendly and they worked me in around my schedule , not theirs, I like that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2017 Chev Equinox

Have always been very helpful whenever I go there Mike Dalton has been very nice and helpful when I need anything. Randy Landess was very good

2017 Chev Equinox

Have always been very helpful whenever I go there Mike Dalton has been very nice and helpful when I need anything. Randy Landess was very good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 51 reviews