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North Park Lexus at Dominion

(79 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:30am–2:00pm
Sunday Closed Closed

Reviews

(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent experience!

Rusty Vaughn was my sales person and he was awesome! He was very patient with me when I couldn’t decide on colors for the car. I actually had a little hiccup and changed my mind after the vehicle was purchased and Rusty and Zac Hale went above and beyond to make sure I was happy and got what I wanted. Everyone at the dealership is very friendly and the services offered are like no other I’ve experienced at a dealership. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience!

Rusty Vaughn was my sales person and he was awesome! He was very patient with me when I couldn’t decide on colors for the car. I actually had a little hiccup and changed my mind after the vehicle was purchased and Rusty and Zac Hale went above and beyond to make sure I was happy and got what I wanted. Everyone at the dealership is very friendly and the services offered are like no other I’ve experienced at a dealership. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Pre owned Certified Lexus

Mike Hagee assisted me with my vehicle. He is outstanding! See Mike, he will take care of you. He stayed in touch via text and there was never a delay. He’s on top of it, giving you 100%! Chris Beal got me a better interest rate than my own bank and did it FAST! No long drawn ou process with Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Horrible Experience

Went in to look at leasing a NX300 at the Dominion location. The original salesperson we dealt was great, but when I went in with my wife, he had left the dealership. The next sales person was simply not interested to talk to us about different features available and was very quiet during our entire time. Even the pricing given to us was excruciatingly high. We left with a bad taste and decided to go to the San Pedro location. Incidentally we found a contact as a reference but were told that this location really did not want to deal with INDIANS. This attitude really sucks...such that it made us contact a dealership outside the San Antonio area to lease our next Lexus.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Best Sales Person Jerry Alvarado & service team!

We took a look at a vehicle for my daughter, We didn't spend hours for a deal, The great deal was given right off the bat, Jerry our sales person was amazing, understanding, helpful and never pushy, simply the best experience!! thank you for the best service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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First Purchase at 72 years young!

I made my first purchase without my husband. James Garza and Laura Kirby were excellent teachers who mentored me through the process with patience, knowledge and kindness. I got a car 😊. The transaction educated me but I acquired two new trustworthy friends!!! I will ALWAYS return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Outstanding Service. Great Experience

“This dealership is outstanding. Their main goal is to take care of the customer and make sure the experience is unparalleled. M. James Garza is an outstanding professional and person. Took care of everything making for a great buying experience. Ms. Kirby on financing made wonders. Even found me a lower rate than my bank. I was literary out of there in less than one hour. An by the way, James took the car to my workplace to show it to me and drove it home after I purchased it. Look him out. He will take care of you”.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience

I had been looking online for a few months for a 2016 Lexus RX350 with the luxury package in select colors at a reasonable price. I was delighted when I came across just what I was looking for at Lexus of Dominion. I called and spoke with Fernando ?Fernie? Maldonado. I found Fernie to be exceptionally honest, polite, and communicative. The best part is that since I live quite a distance away from the dealership, Fernie arranged for a driver ( who was also outstanding ) to deliver the car. Fernie also made sure the vehicle was in tip top shape before it was delivered. I couldn?t be happier with the whole experience and with my ?new? car. I highly recommend Lexus of Dominion and Fernie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GO SEE FRANK JIANG FOR YOUR NEXT CAR!!

WE WERE VERY PLEASED WITH THE EXCELLENT SERVICE WE RECEIVED WITH FRANK JIANG! WE FOUND A CAR, AND THEN CHANGED OUR MINDS ABOUT WHAT WE WANTED. FRANK JIANG WAS VERY PATIENT WITH US AND HELPED US GET A GREAT DEAL ON OUR LEXUS RX350. THE USED CAR SALES MANAGER WAS VERY FRIENDLY AS WELL. I HAVE NEVER EXPERIENCED THIS OUTSTANDING SERVICE AT ANY OTHER DEALERSHIP!! GO SEE FRANK JIANG....EVEN IF IT IS NOT ON THEIR LOT, THEY WILL FIND YOU YOUR NEXT DREAM CAR AT A GREAT PRICE!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Dealership with even better salesman

This dealership is Amazing! Not only is it a sight to behold, but the service is impeccable. Cory Holland is the guy you want to see. I was helping a friend look at cars and he made the process a breeze. Long story short, if you are in the market, North Park Lexus at Dominion should be your first/only stop.....and dont forget to ask for Cory, you can thank me later!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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