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LaFontaine Chrysler Jeep Dodge RAM Fenton

(440 reviews)
Visit LaFontaine Chrysler Jeep Dodge RAM Fenton
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (877) 242-0271 (877) 242-0271
Used (866) 341-8532 (866) 341-8532
Service (888) 512-4083 (888) 512-4083

Reviews

(440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of LaFontaine Chrysler Jeep Dodge RAM Fenton from DealerRater.

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Excellent Understanding of the Product

The service managers, John in particular, have an excellent awareness of how Mopar models are optioned and constructed and seem to know exactly what to do to fix whatever might be wrong.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service and sales

The sales staff and management were great to me, even after the sale. John Berry not only was honest but serious about helping me, No high pressure, seemed very honest. Even follows up on my service after. Service is great too.!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

process of buying a car was actually a pleasant experience.

Buying a car with LaFontaine used cars turned out to be pleasant experience. Good selection, great sales service by Eric Parks and very helpful. They followed through with all details of the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello! We are glad your experience was pleasant with us and Eric! He is wonderful. I will be sure to let him know how satisfied you are! Thank you for taking the time to leave a review - we appreciate it. Enjoy your new ride. - Shelbi P.

Scott Hebda is really great to work with!

Bought a new van from Scott Hebda. He was thorough, calm, not pushy at all, and gave me a lot of great information. I never felt rushed or pressured. Can't ask for a better experience buying a vehicle! And the pricing was better than another Chrysler dealership that I was working with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Customer Service

Eric Parks was our salesman and he was great from the very beginning of the transaction. Eric is very laid back and easy going, he was never pushy or aggressive. The night we were at the dealership the F&I office was very busy so we had a longer wait to get our paperwork completed, Eric noticed our two young children were getting restless so he went and got coloring books for them to play with while we were waiting. Luckily during the transaction he gently encouraged us to purchase the extended warranty they offer, 1 1/2 weeks after we purchased our vehicle we had multiple warning lights come on, the warranty took care of everything and was everything Eric said it would be. And it wasn't just Eric, we have now interacted with Phil (F&I), Brian (Sales Manager), Dustin and Jason (service) and they have all been genuinely friendly, helpful people and have bent over backwards to make this a great purchase. I highly recommend Eric and this dealership for a used car purchase and look forward to working with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi! Couldn't be happier to read this review about your experience with us! This is great! I have already passed along your kind words to Eric and the entire team, letting them know how happy you are! We look forward to working with you again! Enjoy your new ride. - Shelbi P.

Wrangler

Amazing service from Scott ! Thanks for helping me with my first car ! Always there step by step of ordering my new 2016 Jeep Wrangler is hella Dope !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Love our Journey Crew!

Scott did a great job helping us! He went out of his way to make sure we could take the car home the same day since we live a distance away! He was also very helpful and knowledgable and wasn't pushy at all! Thank you Scott for all your help! Sincerely, Dan and Laura Chase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best car buying experience ever ...

John Pitoniak was awesome! He was kind, considerate, and relaxed. Enjoyed the buying experience and love my new Jeep Renegade! Recommended him 3 times already!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful Experience!!

We went into Hall Chrysler looking to lease a vehicle. We soon realized that leasing was not an option for us. Our time could have ended there but Ken Moore did not stop there. He was very nice and laid out our our options. I really loved his honesty!!! We decided that if we could not lease we could buy a newer safer car for our family. Hall Chrysler had just what we were looking for!! It was great. It was the price we wanted and the type of car we wanted. I could not be any happier with my purchase!!! I will most definitely go back and see Ken Moore when the time comes for us to purchase our new Truck!!. Thank you Ken for taking such good care of us and getting us just want we needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Purchase of a used vehicle

Excellent sales service, and vehicle presentation, the sales rep. knew his product and was very helpful to us when making decision pertaining to the purchase of the vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! So happy that Jake and Eric were very helpful in purchasing your newest vehicle. I have already passed along your kind words to them and the entire team. Welcome to the family! Enjoy your new ride. - Shelbi P.