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Reviews
Matt Jeffrey, a fantastic service advisor.
Matt Jeffrey, a fantastic service advisor. Detail & customer oriented, and he truly cares about his customer. The VIP car pick-up person. We did not get the name but he is nice, patient to walk us through the process since this is our first time to use the service. Overall, we highly recommend the dealership to anyone. Thank you for an excellent service!
Matt Jeffrey, a fantastic service advisor.
Matt Jeffrey, a fantastic service advisor. Detail & customer oriented, and he truly cares about his customer. The VIP car pick-up person. We did not get the name but he is nice, patient to walk us through the process since this is our first time to use the service. Overall, we highly recommend the dealership to anyone. Thank you for an excellent service!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231
Matt is the best service representative I have ever
Matt is the best service representative I have ever worked with and I have owned Volvos for almost half a century.
Matt is the best service representative I have ever
Matt is the best service representative I have ever worked with and I have owned Volvos for almost half a century.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231
Excellent sales and service experience!
Excellent sales and service experience! Shaun has gone above and beyond to help with service many times.
Excellent sales and service experience!
Excellent sales and service experience! Shaun has gone above and beyond to help with service many times.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231
The overall experience was great with RJ, Taylor, and
The overall experience was great with RJ, Taylor, and Brian was excellent. Carl was also very good at explaining the car features.
The overall experience was great with RJ, Taylor, and
The overall experience was great with RJ, Taylor, and Brian was excellent. Carl was also very good at explaining the car features.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! TJ Upton General Manager tupton@niello.com (916) 245-2231
The entire sales team at Volvo was exceptional.
The entire sales team at Volvo was exceptional. They were genuine, transparent on all facets (car features, financials, etc), and kept us up to date throughout on our cars arrival date.
The entire sales team at Volvo was exceptional.
The entire sales team at Volvo was exceptional. They were genuine, transparent on all facets (car features, financials, etc), and kept us up to date throughout on our cars arrival date.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. TJ Upton General Manager tupton@niello.com (916) 245-2231
Matt always does a great job.
Matt always does a great job. He's the best service manager I have ever worked with.
Matt always does a great job.
Matt always does a great job. He's the best service manager I have ever worked with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231
Quick and easy buying car process.
Quick and easy buying car process. Very friendly and responsive. Would recommend buying a Volvo here.
Quick and easy buying car process.
Quick and easy buying car process. Very friendly and responsive. Would recommend buying a Volvo here.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! TJ Upton General Manager tupton@niello.com (916) 245-2231
I have already recommended Niello Volvo to family and
I have already recommended Niello Volvo to family and friends primarily based on the incredible customer experience I had when making my purchase. Chris Vogle was my salesperson, and I can tell you he was top notch! Absolutely the best! Kind. Patient. Professional and worked really hard to ensure my car buying experience was effortless. He was extremely responsive and able to answer every single question I had. And, after speaking with Brian Bladow, I truly felt valued and extremely confident that I made my purchase at the perfect dealership. These guys know what they're doing and they care! Virtual high fives to the entire Niello Volvo team!
I have already recommended Niello Volvo to family and
I have already recommended Niello Volvo to family and friends primarily based on the incredible customer experience I had when making my purchase. Chris Vogle was my salesperson, and I can tell you he was top notch! Absolutely the best! Kind. Patient. Professional and worked really hard to ensure my car buying experience was effortless. He was extremely responsive and able to answer every single question I had. And, after speaking with Brian Bladow, I truly felt valued and extremely confident that I made my purchase at the perfect dealership. These guys know what they're doing and they care! Virtual high fives to the entire Niello Volvo team!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! TJ Upton General Manager tupton@niello.com (916) 245-2231
Excellent service, excellent timeliness.
Excellent service, excellent timeliness..could not have hoped for a better experience..and hats off to the cleanliness factor of the service area. :)
Excellent service, excellent timeliness.
Excellent service, excellent timeliness..could not have hoped for a better experience..and hats off to the cleanliness factor of the service area. :)
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231
Shopping for a replacement for my Lexus and came across
Shopping for a replacement for my Lexus and came across Niello Volvos ad for an XC90 . Chris contacted me right away after putting in an inquiry and was so responsive and progressional . Like talking with a friend . I So appreciated the white glove service which is not easy to come by now a days . Ask for Chris and make the trip to Sacramento ! I live in Santa Rosa and the dealers around here weren't even close to the service . No games and treated my time with respect . They really all work as a team to make sure clients get fast answers . Thanks Chris Vogel and Andrew Clark in Finance :)
Shopping for a replacement for my Lexus and came across
Shopping for a replacement for my Lexus and came across Niello Volvos ad for an XC90 . Chris contacted me right away after putting in an inquiry and was so responsive and progressional . Like talking with a friend . I So appreciated the white glove service which is not easy to come by now a days . Ask for Chris and make the trip to Sacramento ! I live in Santa Rosa and the dealers around here weren't even close to the service . No games and treated my time with respect . They really all work as a team to make sure clients get fast answers . Thanks Chris Vogel and Andrew Clark in Finance :)
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! TJ Upton General Manager tupton@niello.com (916) 245-2231