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Reno Tahoe Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 9:00am–5:00pm
Tuesday 8:30am–8:00pm 9:00am–5:00pm
Wednesday 8:30am–8:00pm 9:00am–5:00pm
Thursday 8:30am–8:00pm 9:00am–5:00pm
Friday 8:30am–8:00pm 9:00am–5:00pm
Saturday 8:30am–8:00pm 10:00am–4:00pm
Sunday 10:00am–7:00pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lemmon Dealer

Sold me a Lemmon don’t buy a car here. Haven’t even made first payment and car is falling apart. Been into their shop 4 times. Bad window motor, suspension, heater motor.

Lemmon Dealer

Sold me a Lemmon don’t buy a car here. Haven’t even made first payment and car is falling apart. Been into their shop 4 times. Bad window motor, suspension, heater motor.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BUYER BEWARE

BUYER BEWARE!.. I tried to purchase a Tesla Model 3 from these guys. Went through all the trouble of having it shipped from Reno NV to Houston, TX to only find out that the car was falsely advertised. They had the car advertised as it having "Enhanced Autopilot" (aka FSD), but it did not. If I didn't keep the screenshots of them advertising the car this way I would've been screwed with an overpriced used car. You can imagine but it turned into a scenario of he said, she said. I will never try to do business with these people especially Phil. He is a liar will tell you what you want to hear in order to make a sale. The Tesla that they are selling is more than what a brand new one will cost you. A brand new one just like it will cost $48,990 based on Tesla prices online. The Aero wheels should've been included but they were not included and the rims that do come with are scratched. For that much money I rather buy it new which is what I did. They did take the car back after I told them that I would get a lawyer for them falsely advertising the car. Horrible people to do business with. I'm glad I went with a new Tesla instead. Not only you will pay less for it but it's NEW.

BUYER BEWARE

BUYER BEWARE!.. I tried to purchase a Tesla Model 3 from these guys. Went through all the trouble of having it shipped from Reno NV to Houston, TX to only find out that the car was falsely advertised. They had the car advertised as it having "Enhanced Autopilot" (aka FSD), but it did not. If I didn't keep the screenshots of them advertising the car this way I would've been screwed with an overpriced used car. You can imagine but it turned into a scenario of he said, she said. I will never try to do business with these people especially Phil. He is a liar will tell you what you want to hear in order to make a sale. The Tesla that they are selling is more than what a brand new one will cost you. A brand new one just like it will cost $48,990 based on Tesla prices online. The Aero wheels should've been included but they were not included and the rims that do come with are scratched. For that much money I rather buy it new which is what I did. They did take the car back after I told them that I would get a lawyer for them falsely advertising the car. Horrible people to do business with. I'm glad I went with a new Tesla instead. Not only you will pay less for it but it's NEW.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LIARS, LIARS, LIARS!!!!!

DO NOT WASTE YOUR MONEY OR TIME!!! LUCY HAS ZERO CONTROL OVER HER LYING EMPLOYEES!! VERY UNSCRUPULOUS BUSINESS PRACTICES!!! THEY WILL CALL YOU A LIAR TO YOUR FACE WHEN THEY ARE THE LIARS!! STAY FAR, FAR AWAY WITH YOUR HARD EARNED MONEY!!

LIARS, LIARS, LIARS!!!!!

DO NOT WASTE YOUR MONEY OR TIME!!! LUCY HAS ZERO CONTROL OVER HER LYING EMPLOYEES!! VERY UNSCRUPULOUS BUSINESS PRACTICES!!! THEY WILL CALL YOU A LIAR TO YOUR FACE WHEN THEY ARE THE LIARS!! STAY FAR, FAR AWAY WITH YOUR HARD EARNED MONEY!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great selection of clean used vehicles

I went into this dealership because of their truck selection and I was not expecting to buy, but... I found a GMC Sierra I couldn't pass up on. I don't get the negative reviews I read, my experience with them was outstanding, I felt as if they were upfront, honest and transparent throughout the whole buying process. I would definitely recommend them.

Great selection of clean used vehicles

I went into this dealership because of their truck selection and I was not expecting to buy, but... I found a GMC Sierra I couldn't pass up on. I don't get the negative reviews I read, my experience with them was outstanding, I felt as if they were upfront, honest and transparent throughout the whole buying process. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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These guys are straight liars!!!

Never in my life have a dealt with such seedy liars, folks do your self a favor, go anywhere else...these guys will smill in your face while shaking your hand while devising a way to screw you, yes and they find it amusing...i wouldnt step foot back in that place if it was my last possible option....

These guys are straight liars!!!

Never in my life have a dealt with such seedy liars, folks do your self a favor, go anywhere else...these guys will smill in your face while shaking your hand while devising a way to screw you, yes and they find it amusing...i wouldnt step foot back in that place if it was my last possible option....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Customer Service and Inventory

If you're in the market for a "new to you" vehicle this is the place to go! I got a 2017 Hyundai Elantra for under retail value! WOW! I love this place 100% Recommend

Great Customer Service and Inventory

If you're in the market for a "new to you" vehicle this is the place to go! I got a 2017 Hyundai Elantra for under retail value! WOW! I love this place 100% Recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT BUYING EXPERIENCE

I bought a 2017 Subaru Crosstrek about a month ago, and I absolutely love it! The service at Reno Tahoe Auto Group was spectacular, they really care about giving you the best service. I am a first time car buyer and buying a car was very scary for me, but they took the time to explain the process. I truly feel I got the best deal at a great interest rate. I will refer all my friends to get their cars from RTAG.

GREAT BUYING EXPERIENCE

I bought a 2017 Subaru Crosstrek about a month ago, and I absolutely love it! The service at Reno Tahoe Auto Group was spectacular, they really care about giving you the best service. I am a first time car buyer and buying a car was very scary for me, but they took the time to explain the process. I truly feel I got the best deal at a great interest rate. I will refer all my friends to get their cars from RTAG.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not do business here.sneaky,dishonest people

I would not recommend to anyone.they lied and stole my trade in. I should have trusted my original gut instinct and leave.what the original haggle on paper was was not what the legal contract stated. I wish I had brought a friend to read over my shoulder. This company has no spine.no honer.no ethics.

Do not do business here.sneaky,dishonest people

I would not recommend to anyone.they lied and stole my trade in. I should have trusted my original gut instinct and leave.what the original haggle on paper was was not what the legal contract stated. I wish I had brought a friend to read over my shoulder. This company has no spine.no honer.no ethics.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great cars at excellent prices

I have bought a couple cars from this place and they all have been great.

Great cars at excellent prices

I have bought a couple cars from this place and they all have been great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best used car dealership ever!

Reno Tahoe Auto Group made it so easy for me to purchase my new car! I was a first time buyer and they really exceeded all of my needs. Thanks guys! I will definitely be back when I'm in the market again in the future.

Best used car dealership ever!

Reno Tahoe Auto Group made it so easy for me to purchase my new car! I was a first time buyer and they really exceeded all of my needs. Thanks guys! I will definitely be back when I'm in the market again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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