Reviews
Write a reviewHappy again with Moss VW
Manny was helpful, patient, accessible repeatedly by phone despite my multiple neurotic phone calls, and went above and beyond by washing my filthy car even though I was not paying for the service I was receiving. The shuttle also went to the edge of its range and maybe even a bit beyond it at rush hour to get me back to my car. I am very pleased with Moss VW!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matt, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.
BEST Experience EVER!!!!
Nich Hassan helped me out with the whole process and thats how the car buying experience should be. Straight forward, no gimmicks. Treated like a customer not a "target" or just a "another" sale. Forthcoming with all the details with the loan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for coming to visit us and for giving us a five star review Carlos. If there is anything else that we can do for you please let us know. All the best, Nick Hassan - General Manager
Awesome dealership
Honest and transparent dealer. They will go above and beyond to make sure you have a great experience. I can not recommend going here enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jacob, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.
Great service
Took car in for a recall. The service department was great. Fast, friendly, and very accommodating. No pressure to do more than I had planned, but I was given detailed paperwork showing their recommendations, which I appreciate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon!
New lease with trade-in
Very easy , best experience I've ever had. No pressure to buy, explained everything in detail. Would use this dealership again, without hesitation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for coming to visit us and for giving us a five star review Martin. If there is anything else that we can do for you please let us know.
Great service
Very friendly and knowledgeable service. Manny made the experience very pleasing and I didn’t mind paying a little more to get better service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for coming to visit us and for giving us a five star review Felicia. If there is anything else that we can do for you please let us know. Thank you for your business and have a great rest of your day.
Great service
I felt welcomed, everyone there is really friendly, and they find the right deal for you. It was a easy process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kiara, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.
Purchase of my new car
This was not a lengthy ordeal it was a very pleasant experience I achieved my goal by getting a new car and trading my mine in very pleasant experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Connie, thank you very much for coming to visit us and for giving us a five star review. If there is anything else that we can do for you please let us know. All the best, Nick Hassan - General Manager
Wonderful experience
Everything! I have been so nervous to go buy a car. I walked in and it was such a wonderful experience. Every person that I worked with was amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for coming to visit us and for giving us a five star review Kristine. If there is anything else that we can do for you please let us know.
Awesome service, warm atmosphere, very helpful
Customer service was amazing, everyone makes you feel welcomed and like family, knowledgeable and understanding. Very helpful and lots of choices to choose from
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jose, thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon!