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Volvo Cars North Miami

(179 reviews)
Visit Volvo Cars North Miami
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (855) 291-6261 (855) 291-6261
Used (877) 815-1404 (877) 815-1404
Service (866) 944-5542 (866) 944-5542

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars North Miami from DealerRater.

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Please take a few moments to review my “Customer...

Please take a few moments to review my “Customer Experience” with Giovanna at Volvo Cars of North Miami-FL. Each phone call I made and each text message I sent her, Gio replied instantly. She made me feel as if I was her “only” customer and I know she was also very busy assisting others. I must admit, I’m one of the most difficult persons to sell an automobile too. Gio worked on my price offers relentlessly, then entered Marlon. Eventually, after 2 weeks of dealing with both Gio & Marlon, we all reached an acceptable deal. Gio and Marlon of Volvo Cars of North Miami even went “over and beyond” to assist me with getting my vehicle transported to Arkansas. Gio & Marlon kept me updated with every phase of my vehicle purchase. Rite Way Auto Transport’s driver name David, delivered my vehicle ahead of schedule and he was EXTREMELY professional. What a great customer experience…. Gio & Marlon, I want to let you know how much I enjoyed the “outrageous customer service” you all provided! I will highly recommend your dealership to anyone seeking to purchase an automobile – new or used. BTW, ask for Gio!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your kind words for our team! We really appreciate you taking the time out to share your experience with us. Your feedback is important to us and we count ourselves lucky for customers like you. We look forward to working with you again in the future!

BEST Volvo service in Florida. Tried to get into my...

BEST Volvo service in Florida. Tried to get into my local Volvo service center owned by Gunther Volvo- a SUPER nightmare. Miguel Garcia picked up my car and brought it to North Miami Volvo for it's yearly service. He redelivered it back to me the following day. Miguel is extremely professional and a SUPER NICE guy who deserves the highest of praise. I would HIGHLY recommend both Miguel and North Miami Volvo....'.stay away from Gunter.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy you can rely on our team to provide a fantastic service experience! Thank you for sharing such kind words for Miguel. Please reach out if we can ever be of further assistance!

Knowledgeable friendly staff, could not have been more...

Knowledgeable friendly staff, could not have been more pleased with my purchase. Beautiful clean, safe environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This review made our day! Thank you for your support and great feedback for our team. Please let us know if we can ever be of assistance in the future!

The entire team was professional and a pleasure to work...

The entire team was professional and a pleasure to work with. The showroom and grounds are very nice as well. Thank you Oscar and Volvo Cars of North Miami.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us such high marks and for letting us know how your experience went! We are constantly hard at work to deliver the best possible experience so this means a lot to us. Enjoy your new ride and please let us know if we can help out again!

Moudy and team were very professional and low pressure....

Moudy and team were very professional and low pressure. Great deal and great experience. I highly recommend this dealership and would certainly work with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful for your feedback and want to thank you for your recommendation! We're happy our team helped you get into an amazing new car. We look forward to serving you again!

I bought my first Volvo with Dayana Internet Sales, and...

I bought my first Volvo with Dayana Internet Sales, and as a previous review I had done back then she is the best. She is the "top of the line". Now I had my first experience in the Service Dept. with Juan, WOW absolutely best experience ever, excellent customer service. His attention to the details, great communication skills, and ready smile made the experience even better than I expected. North Miami Volvo has won a customer for life because of these two exceptional professionals andI will recommend your dealership to others in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that your in-person visit lived up to your expectations! We're glad you had a great experience with Juan, and look forward to working with you again next time.

Very good experience. No pressure by Moudy our salesman....

Very good experience. No pressure by Moudy our salesman. He was great. Very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review, we work hard to meet expectations like yours and we’re happy to hear we hit the mark for you! Please don't hesitate to reach out if we can ever be of further assistance. Enjoy your amazing new Volvo!

Absolutely best experience I ve ever had. Alex the sales...

Absolutely best experience I ve ever had. Alex the sales person, helped me to find the car I wanted, the way I dreamed to be. Very, very happy with my brand new Volvo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad Alex made your experience so special! Thank you for giving us a chance to help you find an amazing new Volvo. Enjoy your new ride and please do not hesitate to reach out if we can ever be of further assistance!

Great Customer Experience

Both Moudy (our salesperson) and Serdar (Sales Manager) were excellent to deal with. Moudy took the time and effort to answer all of our questions and would respond to texts and emails in a very timely manner. Serdar did what he could to make the deal work and was transparent. There are many dealerships in Miami but most do not prioritize customer service and experience. Both Moudy and Serdar focussed on the customer experience and made the process of leasing a car relatively painless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the awesome review, Sasha! We work hard to meet expectations like yours, and we’re happy to hear our team hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

Ricky Menedez assisted us with the purchase of our...

Ricky Menedez assisted us with the purchase of our automobile;he is excellent and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know how your experience with Ricky went! Your support means a lot as well as your kind words for our team. Congratulations on your new vehicle and please let us know if we can ever be of further assistance!