Reviews
Carlos Ospina delivered an outstanding experience at
Carlos Ospina delivered an outstanding experience at Volvo Cars North Miami—professional, transparent, and incredibly attentive. His service was impeccable, communication clear, and attention to detail second to none. He anticipated my needs, went above and beyond, and made the entire process smooth and stress-free. Beyond the job title, Carlos is an amazing human being who truly cares about his customers. Highest recommendation.
Carlos Ospina delivered an outstanding experience at
Carlos Ospina delivered an outstanding experience at Volvo Cars North Miami—professional, transparent, and incredibly attentive. His service was impeccable, communication clear, and attention to detail second to none. He anticipated my needs, went above and beyond, and made the entire process smooth and stress-free. Beyond the job title, Carlos is an amazing human being who truly cares about his customers. Highest recommendation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Arina! We're happy to hear that Carlos helped make your service visit so excellent. Our team truly appreciates your positive feedback, and it's always great to know that our customers left feeling happy with our service. We look forward to delivering top-tier service again next time!
I had a pleasant experience at Volvo N.
I had a pleasant experience at Volvo N. Miami. This is our second Volvo in our household, sold to us by the fantastic Giovanna Salazar. She makes the entire process smooth, trustworthy, and stress-free, and we have always felt valued as customers. This level of care and attention to detail in many departments at this dealership makes all the difference!!! Thank you.
I had a pleasant experience at Volvo N.
I had a pleasant experience at Volvo N. Miami. This is our second Volvo in our household, sold to us by the fantastic Giovanna Salazar. She makes the entire process smooth, trustworthy, and stress-free, and we have always felt valued as customers. This level of care and attention to detail in many departments at this dealership makes all the difference!!! Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind feedback! It's so great to hear that you returned to our team for another car-buy and that Giovanna helped make this experience as good as the last one. We truly appreciate your loyalty, and we're proud to have offered the quality service you deserve. Your positive feedback is a huge help to our team, and we can't thank you enough. We look forward to welcoming you back during your next visit!
Amazing staff !
Amazing staff ! Sales & Service. The whole customer experience is outstanding. The lounges in the showroom and the service center are extremely comfortable and pet friendly !
Amazing staff !
Amazing staff ! Sales & Service. The whole customer experience is outstanding. The lounges in the showroom and the service center are extremely comfortable and pet friendly !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Dirk! We're thrilled to hear you had an amazing experience with our staff and enjoyed the comfortable, pet-friendly lounges. Your feedback motivates us to keep providing outstanding service. We look forward to welcoming you back soon!
Just purchased a CPO from Kai.
Just purchased a CPO from Kai. He did the deal entirely over email and had my car delivered to my house. He matched the CarMax price and took my car away when the new car was delivered. I would 💯 recommend this dealership
Just purchased a CPO from Kai.
Just purchased a CPO from Kai. He did the deal entirely over email and had my car delivered to my house. He matched the CarMax price and took my car away when the new car was delivered. I would 💯 recommend this dealership
I don't know who is in charge of this place, but they are
I don't know who is in charge of this place, but they are literally the best. I had a really nice car leasing experience here, two leases in a row, nice price and terms, overall really like Volvo... but the icing on the cake is my recent experience with the service department. For some reason, I was having some issues with sensors in my car popping up on the dashboard. I took it in, they looked at it, quickly gave me a fresh loaner, brand new XC40 (man that thing is zippy!), and I was on my way. The new sensor delivery took longer than expected, this was around the holiday times, and Juan Mesa at customer service kept me updated perfectly. He expected quicker turnaround, told me the bad news when there was a delay, didn't sugar coat it, and just kept me up to date. We are getting the car back today, and I don't know if I explained it properly, but Juan's overall demeanor and just being on top if it was refreshing, as most companies aren't like that these days!!! Anyways, highly recommend Volvo N. Miami and Juan Mesa. Thank you!!!
I don't know who is in charge of this place, but they are
I don't know who is in charge of this place, but they are literally the best. I had a really nice car leasing experience here, two leases in a row, nice price and terms, overall really like Volvo... but the icing on the cake is my recent experience with the service department. For some reason, I was having some issues with sensors in my car popping up on the dashboard. I took it in, they looked at it, quickly gave me a fresh loaner, brand new XC40 (man that thing is zippy!), and I was on my way. The new sensor delivery took longer than expected, this was around the holiday times, and Juan Mesa at customer service kept me updated perfectly. He expected quicker turnaround, told me the bad news when there was a delay, didn't sugar coat it, and just kept me up to date. We are getting the car back today, and I don't know if I explained it properly, but Juan's overall demeanor and just being on top if it was refreshing, as most companies aren't like that these days!!! Anyways, highly recommend Volvo N. Miami and Juan Mesa. Thank you!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, John! We’re thrilled to hear about your positive experiences with both our leasing and service departments. It’s fantastic to know that Juan made a difference during your visit. We appreciate your recommendation and look forward to serving you again in the future!
Excellent customer service with careful attention to
Excellent customer service with careful attention to details. We left tremendously satisfied. We are loyal VOLVO customers. This encounter exceeded expectations.
Excellent customer service with careful attention to
Excellent customer service with careful attention to details. We left tremendously satisfied. We are loyal VOLVO customers. This encounter exceeded expectations.
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- Overall experience 5.0
It's great to hear that our attention to detail and customer service exceeded your expectations. Your loyalty means everything to us, and we look forward to continuing to provide you with excellent experiences.
The transaction was not complicated and very easy!
The transaction was not complicated and very easy! This place gave us great experience for us moving to Florida! I wish all car dealers are like Volvo Cars North Miami.
The transaction was not complicated and very easy!
The transaction was not complicated and very easy! This place gave us great experience for us moving to Florida! I wish all car dealers are like Volvo Cars North Miami.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Valeria, we're thrilled to hear about your positive experience! Making transactions easy and enjoyable is our goal, and we appreciate your feedback. Welcome to Florida, and we hope to continue providing you with great service in the future!
We are very disappointed with our salesman and the
We are very disappointed with our salesman and the service we received trying to buy a new car. We were given a minimal amount of attention by sales agent Gabriel. Very condescending and disinterested young man, in his phone all the time. And it was a shame, we should’ve gone with Tito who I’ve only heard wonderful things about. But our business is going to Schumacher Volvo of the Palm Beaches.
We are very disappointed with our salesman and the
We are very disappointed with our salesman and the service we received trying to buy a new car. We were given a minimal amount of attention by sales agent Gabriel. Very condescending and disinterested young man, in his phone all the time. And it was a shame, we should’ve gone with Tito who I’ve only heard wonderful things about. But our business is going to Schumacher Volvo of the Palm Beaches.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi Monica, I’m sorry to hear about your experience. We strive for excellent customer service, and it’s clear we fell short. Your feedback is valuable, and we’ll address this with our team to ensure a better experience in the future. Thank you for sharing your thoughts with us. Sincerely, Serdar Dosemecioglu, Sales Manager, serdar@volvocarsnorthmiami.com
Amazing Experience.
Amazing Experience. Third Volvo I buy from them, Tito is an amazing person to deal with. Nice, attentive and straightforward. Highly recommended!
Amazing Experience.
Amazing Experience. Third Volvo I buy from them, Tito is an amazing person to deal with. Nice, attentive and straightforward. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tommaso, thanks for your fantastic review! We're thrilled to hear about your positive experiences with Tito and appreciate your loyalty. Your recommendation means a lot to us. Enjoy your new Volvo, and we look forward to serving you again!
Amazing experience.
Amazing experience. Third Volvo I buy from Tito at Volvo north Miami. Best customer service and treatment. Highly recommended.
Amazing experience.
Amazing experience. Third Volvo I buy from Tito at Volvo north Miami. Best customer service and treatment. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tommaso, we’re happy to hear about your amazing experience with Tito! Thank you for your continued trust in us for your Volvo purchases. Your recommendation means a lot, and we look forward to serving you again in the future!