BMW VW of Topeka

Review for BMW/VW Topeka I had a very disappointing experience with BMW/VW Topeka that I feel compelled to share. Over the past two years, I've been dealing with a recurring coolant leak that has yet to be accurately diagnosed. Despite multiple visits, the service team has failed to pinpoint the source of the problem, leading to frustration and a significant waste of time and money. What really irked me was the apparent lack of professionalism in their approach to repairs. It seems they often replace parts without truly understanding the issue at hand, which only exacerbates the problem. Rather than a thorough diagnostic process, it feels like they’re just throwing parts at the car in hopes that something will resolve the issue. This trial-and-error method is not only ineffective but also incredibly costly. To date, I have spent over $8,000 on repairs that have not resolved the initial coolant leak. Overall, my experience with BMW/VW Topeka has been far from stellar. I expected a higher level of service and expertise, especially from such a well-known brand. Unfortunately, I cannot recommend their services based on my experience, and I would advise potential customers to seek out a more reliable repair shop. Save yourself the hassle and look elsewhere for your automotive needs.

We recently purchased our third x5 from BMW Topeka. We worked with Conar and he was truly professional, patient and answered all of our questions and addressed any concerns in a timely manner over the period of 3 months. He kept in touch and did a great job of keeping us informed during that time. Best new car buying experience and we love our new car!

We recently purchased a VW from BMW Topeka and had the pleasure of working with Emily. She was friendly, professional, and took the time to answer all our questions—especially since we recently moved to the United States and had a lot to learn. We highly recommend working with her!

Bought my first Volkswagen from BMW Topeka, and was helped by Jordan who made this transaction quick and painless answered any questions I may have had an answered several. I hadn’t thought to ask because of him I would not hesitate to recommend this dealership and this salesman to anyone.

I worked directly with Jordon M…what help he was! Made the buying process for my new M5 so smooth. His patience and desire to get me the absolute best deal possible was more than appreciated. I will only be getting my BMW’s from this location.

Emily found me a 2019 Chevy 3500hd duramax . She gave me a great price on my trade in and got it transaction done fast. Great job love the truck . Best sales person on the team.

Parts service manager lied we take our vw in their every 5k miles, told us we needed new valve cover assembly because it's been leaking for A LONG TIME when I'm all reality he was waiting for the warranty to run out. He lied to vw of America saying it was the gasket, then lied and Said he never said that. Beware of their dishonesty. Even after VW of America said they'd take the case before they lied. Now I'm calling the federal trade commission and attorney general and BBB. Dieselgate after cheating twice was extended 3 months car only has 85k. Suppsed to be covered, then tell me they can't do it for a month so my injectors will fail.

I had an outstanding buying experience. Conar went above and beyond to keep me informed, and ensure the entire process was seamless. He addressed any questions or concerns rapidly and directly; absolutely zero subterfuge. Aristocrat priced the BMW very competitively, negating the need to “haggle” for a better deal. An all around excellent experience.

Great buying experience! Emily was amazing to work with; I am not an easy sell. The time she had to spend, answering texts on days off, she is a saint. The sales process was quick and I was out the door in my new ride. Awesome dealership!

They worked hard to find the car we wanted and to make sure we were happy with the deal and the service.